HT201263 What do i do if my Ipod Touch is stuck in recovery mode?

My USB ports and cables work. However, when i connect it, itunes doesnt recognize it. I have tried every method and nothing is working. Help!

Try another computer to help determine if you have an iPod or computer problem.
iTunes for Windows: Device Sync Tests
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • HT201263 what should i do if my ipod touch is not in recovery mode and it will not let me access anything on it

    how would i put my iPod Touch in recovery mode if the screen says''iPod is disabled connect to iTunes

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT201263 My iPod touch is stuck in recovery mode, but when I connect it to my computer to restore it, my computer does not recognize it. It does not appear as a device in my iTunes. What can I do to restore it/make my computer recognize it?

    My iPod touch is stuck in recovery mode, but when I connect it to my computer to restore it, my computer does not recognize it. It does not appear as a device in my iTunes. What can I do to restore it/make my computer recognize it?

    DId it successfully connect to this computer before?
    Try:
    iOS: Device not recognized in iTunes for Windows
    or
    V
    Also try placing the iPod in DFU mode and then try restoring
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • My iPod touch is stuck in recovery mode and my lock button is broken what do I do

    My iPod touch is stuck in recovery mode and my lock button is broken what do I do?

    What happens when you connect to computer and restore via iTunes?
    iTunes: Restoring iOS software
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod touch is stuck in recovery mode with a error code 9

    my ipod touch is stuck in recovery mode and when i try to restore it getting an error code 9

    Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    From:
    http://support.apple.com/kb/TS3694

  • HT201210 my iPod  touch is stuck in recovery mode- it shows the plug and the disk.. please help me to fix this

    my ipod touch is stuck in recovery mode... how do i fix this.. my itunes has the latest version

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My iPod touch is stuck in recovery mode and won't restore?

    Okay my Ipod Touch is stuck in recovery mode and will not restore because "the ipod software update server cannot be contacted". I have tried to restart my computer, restart my ipod, tried different computers, and re-intalled AND updated my itunes and it still will not restore. It is stuck on the picture of the usb cable pointing to itunes and won't do anything else. I'm trying to restore it because my memory was full and I wanted to clean it out and now the ipod is useless, please help me restore it!

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • IPod touch 4G stuck in recovery mode- it won't even go into DFU

    When I accidentally disconnected my iPod touch 4G during an update yesterday, it automatically went into recovery mode (the screen with the USB cable pointing up towards an iTunes logo). Now it won't turn off, it is recognised by neither my laptop nor by iTunes, it won't even go into DFU, so there's absolutely no way, as far as I can tell, to fix it. I've looked all over the internet, and the only other person I can find who has experienced a similar problem hasn't received an answer in about a year. (https://discussions.apple.com/message/17278012?searchText=iPod%20touch%204G%20st uck%20in%20recovery%20mode-%20won't%20even%20go%20into%20DFU#17278012https://dis cussions.apple.com/message/17278012?searchText=iPod%20touch%204G%20stuck%20in%20 recovery%20mode-%20won't%20even%20go%20into%20DFU#17278012)
    /message/17278012?searchText=iPod touch 4G stuck in recovery mode- won't even go into DFU#17278012https://discussions.apple.com/message/17278012?searchText=iPod touch 4G stuck in recovery mode- won't even go into DFU#17278012This is the first time I've had any issues like this, and my iPod isn't jailbroken, so I don't see why it should have happened at all, but its really driving me round the bend. Any help would be much appreciated.

    Did you try the bold
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My 32G ipod touch is stuck in recovery mode. Is there anyway I can recover music and photographs? I do not have the old laptop. :(

    Hello there! I just recently tried updating my 32G ipod touch. Low and behold it incurs a problem and my ipod is now stuck in recovery mode. Is there anyway I can retrieve the music and photographs. PLEASE HELP!

    This program may geit out of recovery mode.  However, if something went wrong with te iOS and it went inot recovery mode then it might not be able to get it out of recovery mode.  When in recovery mode the data is not accessable.
    RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov

  • IPod touch 5g stuck in recovery mode.

    Hi.
    I tried to update the software on my ipod touch 5g, for some reason the connection was lost between the ipod and the PC midway through installing the software on the ipod, now im stuck in recovery mode.
    I keep losing connection between ipod and pc since trying to update the software. Basically the connection is lost then comes straight back.
    My ipod shows the lead with an arrow pointing towards the itunes logo.
    Itunes tells me that im in recovery mode and gives me an option to restore.
    Whenever I have tried to restore it downloads the latest software then nothing happens, just stays in restore mode.
    I have tried putting it into DFU mode but nothing appears to happen after following the steps.
    Really annoying as the next available appointment at the Apple store is on Monday and would like to get it fixed a lot sooner than that if poosible.
    Many Thanks

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try another cable
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My ipod touch is stuck in recovery mode I tried RecBoot and the reiBoot  both fail to get me out of recovery  I get error 28 instad  now what?

    My ipod Touch 2nd Gen 8GB is stuck in recovery mode   I tried RecBoot and when that couldn't do it I tried reiBoot  both failed to fix my problem  what do you suggest?

    Start off with some basic steps:
    - Make sure iTunes is up to date
    - Try another usb cable
    - Try another usb port
    In the article Resolve iOS update and restore errors this is what it says about error 28:
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • My iPod Touch is stuck in recovery mode after I left it on while updating!!!

    I was updating my ipod touch 3rd generation (ios 4.3, i think) and I saw a wasp and left the computer on in the middle of the updating process and now the ipod is stuck in recovery mode and it says the only way to get it out is to recover it, but that will erase everything!!! HELP ME!!! until i get an answer      I HATE YOU, APPLE URGG
    operating system: whatever the latest available to itouch is.

    Without knowing what the error message said all I can suggest is:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod touch is stuck in recovery mode, help?

    A few hours ago, I tried updating my 5th generation iPod touch to iOS 8. It ran into an error and couldn't update, which left my iPod touch stuck in recovery mode with a screen showing a USB cord pointing to an iTunes symbol. I tried searching for ways to get my iPod out of recovery mode without restoring it to its factory settings, but after a couple hours of seeking, I decided I might as well just restore it. I clicked the restore button, and when it finished, it said that my iPod touch couldn't be restored either. Now, I have no clue what to do. May I have some help?

    That error is covered here:
    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support
    If iTunes can’t communicate with the update server, you may see one of these messages.
    Error 17
    Error 1639
    Errors 3000-3020
    Error 3194
    Errors 3100-3999
    This device isn't eligible for the requested build

  • IPod Touch 4g stuck in recovery mode after iso 5.0 upgrade attempt

    Sorry that I'm late to the party and too stupid not to know better when updating my ipod touch just days after the update was released, when will I learn.
    I have tried nearly everything I've seen posted in this community and others ... unpluging all usb, holding down sleep and home, re-installing itunes 10.5 ... you name it.
    I can't find an answer to this problem anywhere, but rather people yelling at other people for not being able to help and badmouthing eachother because they are ****** off at Apple.
    Is there any updated news on what the issue is with error 1604 or why Idevices are getting stuck in recovery mode?
    Are the servers still swamped and I just can't get through?
    Next time I will wait about 3 months before upgrading a new operating system (but then, I think I said that the last time I did this.)
    Thanks for any help.

    Try a manual install, as outlined in the link below. You can kick it out of Recovery Mode using RecBoot.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • HT201210 my ipod touch is stuck in recovery mode

    I just tried to restore my ipod to its factory settings, the process was not completed. Says an error (1) has occured, now my ipod is stuck in recovery mode. What do I do?

    Hi drhenrie,
    Thank you for using Apple Support Communities. 
    If you are having troubles restoring your iPod and the steps in the article you came from didn't help. I would continue with this step from the following article:
    Check for hardware issues
    Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
    Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Make sure that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Get help with iOS update and restore errors - Apple Support
    Regards,
    Jeff D. 

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