HT201263 what do i do when itunes seys it cant connect because my ipod is locked

What do i do when itunes says it cant connect because my ipod is locked

you have to put the iPod in recovery mode.... http://support.apple.com/kb/HT1808, then resotre the iPod... http://support.apple.com/kb/HT1414?viewlocale=en_US

Similar Messages

  • I have locked myself out of my ipod by entering the wrong password to many times now it tells me to plug it in to the computer and go to itunes when i do that itunes says it cant connect because the ipod is locked im lost at what to do about this anybody

    i have locked my self out of my ipod by entering the wrong password to many times now it tells me to plug it in to the computer and log into itunes when i do itunes tells me it cant open my ipod because its locked does anyone know how to fix this?

    IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    Please Get the iPod Touch User Manual for iOS 5

  • HT4993 Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP

    Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP PLZ !!

    I had the same issue. I tried everything unchecking / rechecking, formatting Iphone and restoring from backup etc etc.
    In the end it was a simple issue which might of might not help you.
    A number of months ago I relocated by Itunes folder to a NAS drive. It appears when I did the last I tunes update Itunes set the destination path of the Itunes media to the default location, the result was Itunes couldn't install music,apps, video until I set the correct destination path.
    The bit that confused me was it was transferring some media. This was of course the media I had downloaded since the last Itunes update which had gone to the default location.
    I hope that makes sense and is off some help.

  • My ipod touch is locked i am trying to restore it however when itunes tells me it cannot connect because the ipod is locked there is no place on itunes that shows "devices" as it says in the restore orocedures  now what?

    my ipod touch is locked i am trying to restore it nut when itunes tells me it does not recognize it , however, there is no place on the itunes screen that lists devices like the procedures tell you

    Place the iPod in recovery mode and then restore the iPod via iTunes.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • I can not restore my Iphone 3gs i can turn it off an on but itunes cant connect because i have a lock on it but at the same time it shows the connect to itunes screen

    I cant restore my iphone becasue its locked an it keeps showing the Connect to itunes screeen

    Hello louii23,
    Try reconnecting it in Recovery Mode as described in this article.
    http://support.apple.com/kb/ht1808
    B-rock

  • What do i do when iTunes will not let me download a song and the App store will not let me download and app?

    What do i do when iTunes will not let me download a song and the App store will not let me download and app?

    What do you mean by 'will not let me download' ? Is the buy/download button greyed out ? Are you getting any error messages ?

  • What do I do when Itunes freezes during last process of sync

    What do I do when Itunes freezes during final steps of sync

    Cancel the sync and try again.  But, before you do, make sure you have turned off any firewall/anti-virus software you have running.  This often is the root cause of failed sync's. 

  • What does it mean when itunes requires 10.6.8?

    what does it mean when itunes requires 10.6.8?
    I accidently deleted my friend's itunes and it will not let me download it

    If the computer is running Mac OS X 10.5.8, you cannot install the most recent version of iTunes. You will have to download iTunes 10.6.3, the last version that will run on a Mac OS X 10.5.8 system:
    http://support.apple.com/kb/DL1575
    To reinstall Microsoft Word, you will need to use the installer disk for Microsoft Office. To reinstall PhotoBooth, you would need to reinstall Mac OS X itself.
    I presume you looked in the Trash on the computer, though, to see if the things you believe you deleted are perhaps still there? If they are, just drag them back to the Applications folder.
    Regards.

  • What do you do when iTunes provides the wrong album art?

    What do you do when iTunes downloads the wrong album art? I haven't found an easy way to override this or notify the iTunes store about it.
    I have gone in and deleted, and re-updated the artwork. I have also gone song by song and looked to see if more than one piece of artwork is associated. Neither fix this.
    Specific current example is the Amon Tobin album "Chaos Theory". The artwork was correct on this until just recently. Currently the artwork downloaded is for the Chaos Theory Remix album (for both the original album, and the remix album).
    Who controls this? The content publisher (e.g.-Ninja tunes)?
    Thanks

    Go into the track ot tracks en block and get info. Go to the artwork tab and delete the downloaded artwork. Google to find alternative artwork and then add it to the track(s).

  • What can I do when my iPad says, disabled connect to iTunes

    what can I do when my iPad says, disabled connect to iTunes

    Start iTunes on the computer you normally sun with. Use the iTunes menus to check for updates to iTunes. If there is one download and install it then restart your computer.
    Start iTunes on the computer and connect your iPad. Select your iPad in the left column of iTunes and select General in the right column. You will most like have to restore your iPad.

  • HT1212 my ipad just died.  When i hook up to my computer on itunes it says cannot connect because it is locked with a passcode.  i know my passcode but nothing is coming on, the screen is just blank and it is was fully charged

    My ipad will not turn on.  It was fully charged before it just died and would not turn back on.  When I hook it up to my computer on itunes it says cannot connect because it is locked with a passcode.  I know my passcode but the screen is just black, no power, so I cannot enter a pass code.

    FORCE IPAD INTO RECOVERY MODE
    1. Hold Sleep/Wake button down and slide to turn off iPad
    2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
    5. Release Home button.
    ON COMPUTER
    6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
    7. Select "Restore iPad"...

  • HT1212 my ipod is disabled for years, i plugged it into itunes and it says it cant do anything because the ipod is locked. Please help me!!!

    hello, my ipod got disabled for years. Right now its disabled for 22,817,472. I asked around and people said to just restore it on itunes. But when i plug it in it says that it cant connect it the ipod because its locked with a passcode. Someone please please help me!!!!

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • HT1350 my kids entered the wrong unlock code on my ipod too many times and now the screen says ipod disabled connect to itunes. Well i try connecting to itunes and i cant because my ipod is locked! need help please!

    my kids enetered the wrong unlock code on my ipod touch too many times and now the screen says IPOD DISABLED connect to itunes. I have tried connecting it to itunes and I cant because the ipod is locked. need help please! any ideas? Thanks, Nick

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions?

    We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • TS1368 my ipad has a message " ipad is disabled" connect to itunes  but I cant connect to itunes

    I have an Ipad and my 3 yr old pushed the password so many times and now it has a message on it Ipad is disabled  connect to itunes but I cant connect to Itunes because my Ipad has never been connected to my computer. Is there anything I can do without loosing my pictures.

    First try to recover your original password.ID so you can redownload iTunes purchases
    iTunes Store: Retrieving and changing passwords (Apple ID)
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

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