HT201263 What does can not restore iphone unknown error occured (3005) mean? is it dead?
I have an Iphone 3. Yesterday it was working fine then Itunes said it had an update. The update was unsucsessful and it said the phone needed to be restored. I went through the restore steps and recieved an error. Any suggestions?
From this support document http://support.apple.com/kb/TS3694
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).
Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again.
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".
Error 3004: If you are using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command at the command line: dscacheutil -flushcache
Similar Messages
-
hi every body
trying to restore iPhone 3G 4.2.1 in the same virgin but in the last i get iPhone could not restored .an unknown error occurred (1015)
any body can help me
thanksI would like to know if there is a better to fix this since this iphone has been jailbroken. Google search only shows stuff that talks about installing software that has to do with jailbreaking. I just need to restore back to normal. Thank you!
deggie wrote:
Google "Error 1015 iPhone" and you will find a remedy. -
Can not restore iphone 4 error 3194; 4005
can not restore iphone 4 error 3194; 4005 , please HELP !!!
Error 3194, read here:
http://support.apple.com/kb/ts3694#3000
4005:
http://support.apple.com/kb/ts3694#4000 -
IPad (1) unit could not recover. Unknown error occured (21)
iPAD 1 running iOS 5.0
Upgraded the unit. Worked for 4 days.
Started to crash 4-5times in a row and then it just died on me.
Tried restart the iPad without any luck. Boots up and the screen goes white.
Running iPad into recovery mode and connect it to both a WinXP and Win7 machine. Same error message after running restore mode for a while:
iPAD unit could not restore. Unknown error occured (21).
no AV installed on my computers. firewall disabled.
no other USB devices connected.iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Message was edited by: Texas Mac Man -
TS3694 Hi the iphone iphone could not be restored. an unknown error occurred (56). what mean that?
Hi the iphone iphone could not be restored. an unknown error occurred (56). what mean that?
More than likely a hardware issue. You will need to take your phone into Apple.
You can also use the search function type error 56 and you'll see other threads about the issue. You can read for yourself, if other solution will help. -
iphone 3gs shows activation required, hooked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?
Instructions to get the phone back working temporary.. till there is a real fix.
1. turn off the phone
2. fire up iTunes
3. press and hold the home button, plug in the cable, hold till you get to see the recovery mode
4. iTunes will the allow to choose restore the phone back to 5.0.1 ( no other choice)
5. iTunes will then ask you to choose which previous backup to would like to recover.
(note: please do not reboot your phone unless necessary, i realize at times after reboot, it goes back to sq1) -
After I tried to update ios,
could not be restored, an unknown error occurred (6) - so I cannot use my iphone anymore... what shoud I do?http://lmgtfy.com/?q=iPhone+error+code+6
-
iphone could not be restored. an unknown error occurred (1). when iam restoring my i phone 4s iam getting this error message, can anyone please help me ....
That usually indicates a hardware failure. Make an appointment at the genius bar and have them look at it.
-
i forgot the password of my iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..
This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015
-
The iphone could not be restored. an unknown error occurred 1015
Hello everyone,
After upgrading to ios 4, my iPhone 3GS is stuck recovery and I am asked to restore it. However the operation cannot complete since at the end I get an error message that " the iphone could not be restored. an unknown error occurred 1015". What should I do? I am not close to any apple store and I cannot go there? Also, does the warranty allows me to get this fixed?
Thanks in advanceSo that means that there is no way this thing can get fixed? How about degrading the ios 4.3 to 4.2? Is there any legal way to do that? Any comment/help is appreciated
P.S: I was thinking about jail breaking it since it is the only way that Google is suggesting. Would that be a better approach since I am tired of living with out a phone? -
"the iphone could not be restored an unknown error occurred (2)"
Yesterday I connected my iPhone 4 to my Windows 7 laptop, and went through to install the latest security update for iPhone through iTunes. When it was installing the software update, the phone froaze, and then this happened:"the iphone could not be restored an unknown error occurred (2)"
Now, I have uninstalled and reinstalled both Bonjour and iTunes, to no avail. I have done the iPhone reboot method, and the phone will be identified as "iPhone" but not recognised as mine. iTunes states this phone is in recovery mode and I have tried numerous times to restore it.
Windows doesn't detect the phone while this is happening. It will not restore and the error is still popping up. I have followed as many threads to rectify this but nothing seems to be working.
I can resore it on my iMac but the reset date for the iPhone on this computer is six months old.
Any suggestions?When you say you uninstalled iTunes and reinstalled it, did you follow the directions in this Apple support document exactly? http://support.apple.com/kb/HT1923
That will make a difference on Windows computers. After that, try and reconnect and restore. -
My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
I have tried to hold the "home" and "power" button to reboot
I have tried powering it off
I have tried, to unplug the cable, hold the "home" button and then plug it in.
Can't check the SN or warranty, cause it is stuck in restore mode.
Is the hard drive gone? Should there be something replaced.http://support.apple.com/kb/TS3694#error1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice. -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
-
HT201210 the iphone could not be restored. an unknown error occurred (1015).
the iphone could not be restored. an unknown error occurred (1015).
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015. -
i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question?
Maybe you are looking for
-
EFS, password change denies access to encrypted data
Hi, Has anyone had the issue with admin changing users password in Console One resulting in users not being able to access their encrypted data. Laptop users are using EFS to encrypt their data. These users have WinXPPro SP2 and we are running ZfD 6.
-
Problem with the Z axis...blurred objects...what'd I miss?
Howdy, I've got some vector objects in Flash that start out real small--like 20-30 pixels square. When I change their position on the Z axis to 'zoom in' on them, the larger they get, the blurrier they get. When I just tween the x/y size, and not mov
-
Can't re-order playlist in iPhone 5
I drag the song where I want it to be, but once I hit "done," the playlist goes back to its original order. (I have a 5, iOS 7)
-
So, I've read many many places on this forum that creating layouts using layers is a bad idea. Also, I feel that using tables isn't that great either, since they often create slow-loading pages. So, I've started to learn to use CSS a bit. However, wh
-
I have made a big mistake. I selected by error in Mail Preferences "Delete sent mail after a month", believing my mailbox content was safely backed-up under Time Machine. In fact, it was not. Mail Outbox in Time Machine are empty. So all my mail sent