HT201269 apple store are giving me a new iphone 2moro. ive downloaded itunes like they told me to, but i dont kmow how to backup the stuff on my old phone

apple are giving me a new phone 2moro. How do i transfer all my photos and videos over to my laptop from my old phone ?

http://support.apple.com/kb/HT2109?viewlocale=en_US&locale=en_US

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Will apple store transfer my music to new iphone for me

will the apple store transfer my music to new iphone for me?

Do this:
Create a separate user account for you. Launch iTunes, then Store>Authorize this Computer. Then:
By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are using a new computer, your phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in itunes(under the edit menu if using Windows).
2. Make sure you have one contact & one event in the supported applications(Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, iTunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
You should be good to go.

HT4993 I recently downloaded the latest iOS 7.1. A few days later I had an unrelated problem with my phone and Apple Store provided me with a new iPhone 5. However, when I tried to restore my backup from the Cloud, it said that iOS7 is required. what do

I recently downloaded the latest iOS 7.1. A few days later I had an unrelated problem with my phone and Apple Store provided me with a new iPhone 5. However, when I tried to restore my backup from the Cloud, it said that iOS7 is required. what do I do?

Update your iphone to ios 7.

I have installed the LATEST VERSION of itunes in my windows and i bought the new ipad with retina display ,i had moved music into the ipad from my windows through the itunes but I DONT KNOW HOW TO MOVE THE VIDEOS IN MY VIDEOS LIBRARY OF MY COMPUTER TO MY

i have installed the LATEST VERSION of itunes in my windows and i bought the new ipad with retina display ,i had moved music into the ipad from my windows through the itunes but I DONT KNOW HOW TO MOVE THE VIDEOS IN MY VIDEOS LIBRARY OF MY COMPUTER TO MY

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

How to I retrieve my purchased apps? I had my Iphone stolen in FEB, then in July my PC crashed. I just got a new Iphone but I dont know how to get the apps.

How to I retrieve my purchased apps? I had my Iphone stolen in FEB, then in July my PC crashed. I just got a new Iphone but I dont know how to get the apps.

Open itunes store, click Purchased under Quick links.
Where is your backup copy of your computer? You can use that as well.

I just got a new 4S, but cant figure out how to get the contacts from my old 3GS to my new phone via ITunes. Help!

I just got a new 4S, but cant figure out how to get the contacts from my old 3GS to my new phone via ITunes. Help!

You should have been syncing your contacts with your computer all along.
Have you failed to do this?
iPhone: Transferring information from your current iPhone to a new iPhone

Transferring contract at an Apple store when upgrading to a new iPhone 4?

Hi,
I've reserved an iPhone 4 for pick-up in store and was wondering what the procedure was to change telecom provider. I'm currently with O2 (but out of contract) but may switch to Vodafone if the tariff is better. During the reservation procedure is said you could choose a contract during pick-up but was wondering if I needed to do anything at my end i.e. grab a PACS number?
TIA

I doubt all authorized resellers will get the new phone on release date. Your best bet is an AT&T store or an Apple store(reserve ahead on the 15th). If you want this to go smoothly, pre-order on the 15th for pick-up at your Apple store on release date or have it shipped to you.

HT201263 when will my phone be unbricked or when is the next ios update available so i can try restore with the update but i dont see how it would work anyway, seeing as my phone cant even turn on after the apple logo is displayed

hello people......
ohkay.... so my iphone decided to turn off on me while i tryd opening the app. clash of clans, and when i turned it back on, it displayed the apple logo for 10 - 15 seconds on the screen before fading out and shutting down. i have tryd all recomnded steps and none have worked. my itunes detects my phone in recovery mode, but after retrieving all necesary data for the restore process. when itunes prompts waiting for iphone, the apple logo is dsplayed on the screen for 10 - 15 seconds and then fades out and shuts down... has anybody found a fix for this problem?

It's quite probable that your iPhone has a hardware problem. Contact Apple Support or make an appointment at an Apple Store and have your iPhone evaluated.
Regards.

HT201269 why can't i sync my new iphone 5c to my itune when i plug my phone to my pc..it does not show sync panel like the previous iphone 4 that i have brought two years ago?

Can anyone help me? Previously i was using iphone4 and everything is ok until i just change to iphone 5c. Whenever i plug the iphone4 in my cpu,it automatically sync to the itune when i can delete or store new photos from my pc to my iphone4..but after i change to the new iphone5c,i can't sync to my pc when i plug it to my pc...can anyone help?

You can get your photos off your phone. If they are all in Camera Roll just import them to your new computer (http://support.apple.com/kb/HT4083). If some of them were synced to your iphone from your computer (i.e., in photo library) just use an app like PhotoSync and send them to your new computer wirelessly. For that matter, you can sync your phone with your new computer without losing your data and settings if you carefully follow this guide: https://discussions.apple.com/docs/DOC-3141. Your only issue will be non-purchased music on your phone which is not in your new iTunes library, which will require 3rd party software such as Touch Copy to transfer from your phone to iTunes (or you will have to rip you CDs again to import them).

HOW DO YOU GET STUFF FROM AN OLD PHONE ONTO A NEW 1

hi could someone please help me.
I have an iphone 4 but upgraded to an iphone 5 and was looking to get all my photos etc from the iphone 4 onto the iphone 5

For photos, you need to sync from old device to computer then from computer to new device. Use Itunes to make a backup of the old device then restore to the new one.
Syncing Photos:
From device to computer...
http://support.apple.com/kb/HT4083
From computer to device...
http://support.apple.com/kb/HT4236

HT5824 I have a back up saved to icloud but i dont know how to get the pictures and information onto my new phone

I had all of my pictures (about 1000) in icloud and i went from an iphone 4s to the 5s. Well my pictures were there when i first activated the phone but after i did the update they were ALL gone and it would be really fantastic if i could have all of my pictures restored onto my new phone since i thought that was the whole point in having the icloud. doesnt do me any good if i cant actually have any of my pictures that i saved to icloud for this very reason. when i upgraded i could keep my pictures. icloud.com doesnt help. none of the settings in my phone help. i feel like im going to have to reset my entire device and start all over again like its new. which i really dont want to do.

Navigate to Settings > General > Software Update and install any updates available.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

HT5007 I had a old iPhone 5 and it broke. I went to the Apple store and they gave me a new one. This new iPhone won't download any music. Can I have help?

I had a old iPhone 5 and it broke. I went to the Apple story and they gave me a new one. This new iPhone won't download any music. Any help?
I'd really appriciate it!

annalisefritz wrote:
I had a old iPhone 5 and it broke. I went to the Apple story and they gave me a new one. This new iPhone won't download any music.
A few more details please.
Did you connect it to your computer?
Does it show up in iTunes?

TS1584 I had my iTunes libray on my old PC, just transferred to my new PC, downloaded iTunes, and my library is there, but can't play songs, says can't locate original files?

I had my iTunes library on my old Dell Inspiron, transferred all info to my new HP Pavilion PC, downloaded iTunes and my library is there, but when I try to play songs, it says can't play because can't locate the original files...how can I activate the songs to play? The iTunes library is also in my Windows media file, and the songs will play in there, but I set iTunes as my default music manager and want the songs activated in my iTunes library so I can play them and sync my iPod. Help? Thanks.

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
See also Getting iTunes & Windows Media Player to play nicely
tt2

Some websites keep asking to enable cookies in my browser when they are and I can't get this sites to see that, they worked fine yesturday but not now, any help

Some websites keep asking to enable cookies in my browser when they are and I can't get this sites to see that, they worked fine yesterday but not now. I've restarted the browser, restarted the computer, disabled then enabled cookies in the privacy settings and still nothing. Any help?

Hi,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!

Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

HT201269 apple store are giving me a new iphone 2moro. ive downloaded itunes like they told me to, but i dont kmow how to backup the stuff on my old phone

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