HT201269 Can't open iphone in itunes

I have succesfully transferred all my old stuff onto my new iphone5s, but everytime I try to open it up in itunes it wants me to restore it again. I can't get past this page and get to actually putting music etc on my phone. Help please!

It is normal of course for the iTunes to produce a popup that indicates the iPhone needs to be unlocked.  So as you did, you would just enter the passcode on your iPhone and click on the iPhone b button again on the iTunes Screen on the Mac.  I guess the iPhone button is not showing on the Mac for you, so we need to try a few things.  The first thing I would try is change the USB to iPhone charging cable if you have another one.  If you don't have another one, I would change the USB port you are using on the Mac.  I would even flip the connector to the iPhone over just in case.  Now manually open iTunes on the Mac and wait and see if the iPhone button is displayed.  If it still doesn't show you could do a Reset on the iPhone as it doesn't risk anything and it may help overcome the issue. 
'Trust This Computer' alert on iPhone, iPad, or iPod touch

Similar Messages

  • How can i connect iphone to itunes.. i want to restore because my finger mistakes that click Reset all content and setting.. so iphone are empty.. all foto and data lost, right.. how can i use my iphone again..

    how can i connect iphone to itunes.. i want to restore because my finger mistakes that click Reset all content and setting.. so iphone are empty.. all foto and data lost, right.. how can i use my iphone again.

    Yes, try to restore your iPhone from iTunes or iCloud backup.
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Tell us the result if you will try.
    <Link Edited By Host>

  • "You can't open the application iTunes because it is not supported on this type of Mac"

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    I have a Macbook (late 08) and am running 10.6.8
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    To anyone else who may have experienced this problem (I doubt that I'd be the only one):
    Over the past couple of days I have left my Macbook sitting idle for extended periods, put it to sleep, & also shut it down.
    This morning I tried to reinstall the same download that didn't work a couple of days ago & it has been recognised, installed & seems to run just fine - playing right now I'm happy to say!
    I suggest you try doing the same: ie. leave your machine sitting idle till it sleeps & shut it down, before you try the reinstall.

  • I am trying to open up my iTunes from my Mac. It says "You can't open the application iTunes because it is not supported on this type of Mac." What do I do?

    I am trying to open up my iTunes from my iMac. It says "You can't open the application iTunes because it is not supported on this type of Mac." What do I do? I've already force closed all other apps.

    Well, obviously the problem isn't with the other apps, it's with the type of Mac you have. What type of Mac do you have?

  • Can't open the application "iTunes" because it may be damaged or incomplete

    Out of the blue today, iTunes showed up with a gray X over the icon in the dock, and when I try to open it, I am told, "You can't open the application "itunes" because it may be damaged or incomplete. I've looked around for ways to reinstall or repair itunes, but only come up with solutions for PC, but nothing for mac. Thank you!

    Perhaps try updating to version 11.1.5.5, using a .dmg installer downloaded from the Apple Website:
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  • Why does it say can not open  iphone mobile device service not started after the udate fixes?

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  • I can not open iphoto and itune anymore

    anyone knows why i can not open iphoto and itune anymore/

    I have rerun the applications install dvd, but it has not corrected the fault. When I try to open iphoto's I have an error message that says You can’t open your current photo library using this version of iPhoto.
    Peter,
    the version you installed from the DVD is probably older than the version you used last with your library, so you need to update to the last version you used.
    I have tried to update to the latest iphoto 11 but it wont download. Any answers please.
    Where are you trying to download from? When you upgrade a version that is installed from the DVD, you need to update from the Software Update menu entry in the Apple-menu.
    Also, iPhoto has to be called simply "iPhoto", not iPhoto '11 or something similar and to be installed in the Applications folder. Otherwise it will not be recognised by the updater.
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  • I can use my iPhone for iTunes on more PCs to be 'blocked'?

    Hi,
    I can use my iPhone for iTunes on more PCs to be 'blocked'?

    Sorry, but I for one have no idea what you mean. Can you please explain further what it is you are attempting to accomplish?
    Regards.

  • I put more wrong passcodes and then write "Iphone is disabled | Connect to iTunes". When i connect to iTunes, appear a error where write that I can't connect iPhone to iTunes because must to put a password on iPhone . HEEEEELP !

    I put more wrong passcodes and then write "Iphone is disabled | Connect to iTunes". When i connect to iTunes, appear a error where write that I can't connect iPhone to iTunes because must to put a password on iPhone ( but I can't connect iPhone to iTunes because is blocked) HELP me PLEASE ! And give you more details if you want .
    Sorry for my english but I am from Romania and I don't know very good .

    Forgot an iPhone Passcode? How to reset the iPhone passcode
    iPhone and iPod touch- Wrong passcode results in red disabled screen
    Please get the iPhone iOS 4 user guide.

  • Can i connect iphone with itunes on windows pc?

    can i connect iphone with itunes on windows pc?
    and if i can, am i going to lose everything if the device is the fisrt time is connecting with this pc?

    Yes you can connect it.
    You will only loose everything if you choose to sync. If you don't then no.  But then you won;t be able to do much while connected, as any transfer of data  (music, movies, etc..) will require a sync.

  • HT201269 I was setting up my iPhone5, selected apps, and now can't open it in iTunes. How can I get it back?

    I began the set up of my iPhone5, but now can't see the usual iTunes page for iPhone. How can I get it back and find my phone? iPhone is still connected, iTunes open and online....
    apps are downloading ever so slowly.....nearly three hours now!

    I didn't even know this was possible. I just uncheck my holiday tracks so they won't be on my iPod until I want them there, then I recheck the songs.

  • Can't Open Library In iTunes

    I have not been able to open up my library in iTunes. I tried to reinstall it, I did it successfully, it is the most updated version. I just can't open the window to see my songs. This is getting frustrating. Can anyone help?

    yeah i plugged in my iphone to my computer and itunes does not even notice that i plugged it in.

  • Can't open application in iTunes

    Hi, when I follow this link for application MungoGamer from webpage http://www.mungoscott.com/ using mac and try to open it in iTunes, it says "Not available   The item you've requested is not currently available in the Czech Store." . When I try to follow this link using my iphone, only blank page in appstore is opened with no application in it. So I don't know what's up with this app ? Is it available or not ? Could you guys open it ? I am using latest iOS and latest itunes. Thanks

    When I went to the link and selected the download from iTunes Store selection, I received a error message indicating the app is not currently available via the U.S. iTunes app store.
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  • Can not open ipod in itunes and a little lock is showed on the bottom

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  • Can't sync iphone in iTunes and can't connect to wi-fi

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                Regarding backing up my iPhone in iTunes, I keep getting a message that "an error occurred", but no other significant information.  I tried to update iTunes from version 10.6.17 to 10.6.3, but the update kept failing.  I eventually removed the iTunes software from my machine and re-loaded it from scratch.  This worked and I now have iTunes version 10.6.3.25 on my machine.  When I try to sync my iPhone, however, I still get the message stating that "iTunes could not back up the iPhone "Steve's iPhone"  because an error occurred."  The progress bar across the top of the screen appears to indicate that all 8 steps of the sync process continue to complete, but when finished, the message at the bottom of my screen still reads "Last backed up to this computer: 6/1/2012 11:57 AM".
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         Thank you,
         Steve

    Also, what version of iTunes are you running?

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