HT201269 error message that says connection to device has timed out

I keep getting a message that says the connection to the device has timed out. Therefore Itunes does not show a device name. I dont know why it keeps doing this. I can't sync the device or anything. Help please?!

Hi deanna316,
If you are having issues with your iPhone not being recognized in iTunes, you may find one of the following articles helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Regards,
- Brenden

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