HT201269 Hi I purchased iphone5 in uk..Now am in India before coming I unlocked my iphone using my mail id.but now its not activating they telling now this mail id is not used to unlock this iphone.what can i do now?please anyone tel me the answers
Hi I purchased iphone5 in uk..Now am in India before coming I unlocked my iphone using my mail id.but now its not activating they telling now this mail id is not used to unlock this iphone.what can i do now?please anyone tel me the answers
Only the Carrier it is Locked to can Unlock it.
Contact the Carrier.
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i brought my daughter £15 iTunes card. the card has not been activated, I haven't got the reciept anymore. The (not an Apple Store) store i brought it will not activate it. what can i do? please help!
Does the person who gave it to you still have the receipt ? You can try contacting iTunes Support and see what they say (you will probably need to give them images of the front and back of the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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My Ipod nono 8gb be format with windows seven 2 years ago. what can I do? please help me
my Ipod nono 8gb be format with windows seven 2 years ago. what can I do? please help me
What is the problem? It's not quite clear from your post.
B-rock -
My iphone5 show this : We could not complete your purchase what can i do now ?
my iphone5 show this : We could not complete your purchase what can i do now ? i am from malaysia.. Urgent .. thx you
i reply already .. but still cnt do anything to complete your purchase ... so i have other chooice ? the one you give me the link i send the report already .. send me this
Kiran
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Customer First Name : HAN BENG
Customer Last Name : BAY
email :
Web Order # : buy gem
Support Subject : Downloading iTunes Store Purchases
Sub Issue : undefined
Comments : See additional info below
OS version: Windows 7
Country: Malaysia
Lang_Country: en_AP
iTunes version: iTunes 11
Apple ID:
Specific request: I receive an error message when I attempt to download
Item title:
Details:
Describe the alert message you received:
my iphone5 show this : We could not complete your purchase ..
TrackID : 130606051445
<E-mail Edited by Host> -
when i want to set up icloud on my iphone, it tells "can not sign in maximum number of free acounts have been activated on this iphone" what can i do now?!
You won't be able to create a new iCloud account on your phone as the maximum number of accouts have already been created. Your only options are to either re-use one of the accounts previously created or create a new account to use on a different iOS device or Mac (running OS X 10.7.2 or higher), if you have one.
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My Iphone 5S is DEAD (only images Cable and disc)/. My imei : 013886000503612. I had try use itunes 11.4 for update an recovery but about 99 % itunes display :The iphone "iPhone" could not be restore>An unknow error occured(3). what can i do now? im living at Vietnamese! Help me!
Think whath happens if I do 300 mb in roaming in a few days
You can turn off roaming in the settings... General... Network
I know this doesn't explain what is happening, but it will put your mind at easy when on holiday.
Get in touch with Apple, call them and ask.
This should not be happening.
I am interested in knowing what you learn. -
i use iphone 3 .even though i am not surfing net my balance money is being deducted for surfing net.So please could you plese tell me what can i do regarding that in settings bcause the network provider says its not network default?
i use iphone 3 .even though i am not surfing net my balance money is being deducted for surfing net.So please could you plese tell me what can i do regarding that in settings bcause the network provider says its not network default?
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I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
My wife got an ipad air model A1474 (WIFI only) in an airport shopping centre. She needed connectivity what can we do now to correct this mistake as the model is a mismatch for our environment in Nigeria where WIFI is not common
Mifi devices are usually quite small. Think Credit Card size, and maybe slightly thicker. So not really a big device you need to carry around.
In any case if you are still within the 14 day return period you may be able to return it to an Apple retail store. It needs to be an Apple Owned store, not sure Authorized Resellers will let you do it.
Other than that, bob points out, you may want to try to use the iPhone as a hotspot for the iPad. If your Carrier supports it. Like the Mifi device, the iPhone will share its cellular internet connection out to other devices over a Wireless network the iPad can use. -
i keep trying to restore my iphone 4s as there is some lag so i need to install 5.1.1 but it keeps telling me servers are temperarily down. according to me it permanent what can i do to fix this issue
Either your security software is blocking access to Apple's servers, or your computer was used at some time in the past to hack or jailbreak some iDevice (not necessarily the phone you are restoring), and your computer's network database has been corrupted. If you know this is the case edit your "hosts" file and remove all lines containing "gs.apple.com". If you are sure it is not the case temporarily disable your antivirus and firewall.
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I have an iPhone 4 and it will not turn on. I plug in and says connect to iTunes. I connect it and it won't restore. What can I do? Please help
http://support.apple.com/kb/TS3694#error21
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
When I want to restore my IPhone 3G, it can not restore & show an Unkown error (1015). What can I do now?
Please see the quoted text below, taken from the Apple article you linked.
"Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state." -
i have installed the version 6.01 in 3gs after installing we are unable to activate iphone ? why this message is showing again and again? what can we do now?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
Good afternoon, I have forgotten my sequential answers to questions....how can I reset them ? Or else have the answers back again. I am trying to purchase now and couldn't proceed because of this. Please assist
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should work : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. -
Hi everyone!
I tried to update a few apps from my iPhone, and to install new applications from APPSTORE. But i got a message :" Your Apple ID has been disabled"!!!!!!
What can i do now? Can you help me please?
The same thing happend with my IPAD....
How can i do to function all this in the same way which was working till this problem appears.
I want to mention that i have 2 email adresses asociated with the same Apple ID.
wait for an feedback!
Thanks a lot!Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it
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