HT201269 how do i unregister my iphone? I have the galaxy s4 now and cannot receive texts from iphone users.

How do i unregister my old Iphone, i no longer have it in my possesion. I now have the galaxy s4 and cannot receive texts from iphone users

Hello AnnH2
If you have access you your old iPhone, just sign out of Messages. If you do not have access to it, then change your Apple ID password.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
Regards,
-Norm G.

Similar Messages

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    http://support.apple.com/kb/ts2755
    To resolve issues with sending and receiving SMS, follow these steps first
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    Restart your iPhone.
    Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    Reseat your SIM card.
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    Make sure that the contact who's trying to message you isn't blocked in Settings > Messages > Blocked.
    Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need to use the contact's international code.
    If using a "Pay as you go" SMS plan, it needs to have enough available balance. Contact your carrier if you're unsure of your SMS plan or the available balance.
    If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
    Back up and restore your iPhone as new.
    If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
    Contact your carrier to confirm that you are provisioned for sending SMS and are in an area with cellular coverage.
    Contact your carrier to verify there are no blocks or filters placed on your wireless account preventing you from sending SMS.
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    -Braden

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