HT201269 i am trying to get my contacts from an old iphone 3s to a 5c and i am not getting the new phone to stay connected to itunes. some help please on what to do!

i am trying to get my contacts from an old iphone 3s to a new 5c and i am not getting the new phone to stay connedted to itunes. some help please on this problem!!!

One way is to Drag and Drop the Entire iTunes Folder from your Old Computer to an External Hard Drive...
Then Drag and Drop the Entire iTunes Folder to the location of your Music on the New Computer...
These Links may Help...
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
Moving iTunes Media Folder
http://support.apple.com/kb/HT1364
Cheers

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HT4623 I am trying to get my contacts of an old Iphone. It show the Itunes logo and the usb portion of the plug in cord. How can I get that to go away so I can get my old contacts off of it?

I am trying to get my contacts of an old iphone 3. It show the Itunes logo and the usb connector of the phone charger. How can I get that off the phone and access my contacts.
Ideas anyone?

You need to plug it in to iTunes. Once it starts working again, back up the old iPhone to iCloud then go to iCloud in settings. Turn on contacts then you get them back. Another option is to back up to iTunes with the old one, then on the new one, go on iTunes, click restore backup, and choose the old iPhone. I suggest using icloud. Hope it helps!

HT1311 i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on th

i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on the phone

What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
Are you attempting to backup via iTunes on the computer or iCloud?

How do i get my contacts from ipad to iphone?

how do i get my contacts from ipad to iphone? the general directions don't work

Sync the contacts on both devices to a common source like Google Contact
Use the same iCloud account

HT201269 how can i transfer only contacts from my old iphone to new iphone

i am traying to transfer old contacts from my old iphone 3.5 G to iphone 5 but i dont want to keep same old account and i want to use new account with old contacts only . every thing new .

when syncronizing itunes asking for outlock option or address book and when i syncronise half of contacts come only .

HT5312 What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT201272 I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help

I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help.

Audiobooks are currently a one-time only download from the store. If you don't have it on your computer (audiobooks go into the Books part of your iTunes library) nor on a backup, then if it's still in the store you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

I just got a new iphone4. I want to transfer my contacts from my old iphone but itunes is not doing it

I just got a new iphone and want to transfer my contacts from my old iphone, and photographs. when I sync it has not transfered anything to the new phone. thanks.

In iTunes, did you click your iPhone under "devices" then go through the tabs to set things up? There's one setting that you need to check to sync contacts.

I need to move my photos and contacts from my old iPhone 3 to my new iPhone 4. When I open iTunes, it is not letting me sync my old phone so I can back up to my new phone. Any thoughts?

I need to move my photos and contacts from my old iPhone 3 to my new iPhone 4. When I open iTunes, it is not letting me sync my old phone so I can back up to my new phone. Any thoughts?

Buy a Mac OS X 10.6 DVD from the online Apple Store, install it, and run Software Update twice.
(96978)

HT1430 how do i save my contacts from my old iphone to my new iphone5

how do i transfer my contacts from my old iphone to my new iphone5?

Instructions can be found in the iPhone User Guide bookmarked in your Safari app.

I have deleted contacts from my old iPhone 4 and they have also been deleted from my new iPhone 6, can they be restored?

I have deleted contacts from my old iPhone 4 and they have also been deleted from my new iPhone 6, can they be restored?

How were you syncing contacts? If you still had the iPhone 4 connected and the 6 at the same time, then you may have made a fatal mistake. I'm guessing that you were using a cloud service for your contacts?

I received the new iphone 5 and Im trying to transfer everything over from my old iphone by the icloud will not back up help!

I received the new iphone 5 and Im trying to transfer everything over from my old iphone by the icloud will not back up help!

Connected to WiFi? No Firewalls in operation? Have at least 50MB's of free space on your phone? Have enough space in iCloud...Settings>iCloud>Storage/Backup>Manage Storage>Select your phone.

HT201269 Can i set up a new iphone 5 on my mac running 10.5 and transfer my data to the new phone

Can i set up a new iphone 5 on my mac running version 5.0.6 and transfer my data to the new phone from my iphone 3

No, you need 10.6.8 for an iPhone 5.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.

HT1438 purchased a new iPhone 5 to replace a 3 - iTunes is not recognizing the new phone - what do I need to do

Purchased a iPhone 5 to replace a 3, itunes is not recognizing the new phone. All of my email accounts and calendars have switched, what do I need to do to be able to access apps?

iOS: Device not recognized in iTunes for Mac OS X
iPhone:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
If the issue persists after following the troubleshooting assistant, continue with the steps below, testing to see if the issue is resolved after each section.
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch. iTunes 10 and later requires Mac OS X v10.5.8 or later.
Update to the latest version of iTunes and Install software updates on your Mac.
Check USB connections. iOS devices require USB 2.0 to function properly. If you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
Restart your Mac.

HT201269 i am trying to get my contacts from an old iphone 3s to a 5c and i am not getting the new phone to stay connected to itunes. some help please on what to do!

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