HT201269 I got a new 4S phone and it is stuck in an update IOS 4.0.?? never loads? Help?
I got a new 4S phone and it is stuck in an update IOS.?? it never loads? Help?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Similar Messages
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I just got a new I phone and it requires new software for my osx version 10.5.8 but the new software won't intall. It says I need the thing I'm installing to install it?
You need to contact Apple and order and purchase the next Upgrade Disk, Snow Leopard 10.6.3, install that and then update that to 10.6.8. You didn't give enough information to know if you need to then Upgrade that to Mountain Lion 10.8 in the Mac App Store by purchasing that, Or even IF your computer is capable of Upgrading to 10.8.
OS X Mountain Lion system requirements
To install Mountain Lion, you need one of these Macs:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space
Hope this helps -
HT5318 i just got the new iphone 5 and i can't download music from my 10.5.8 mac HELP!
i just got the new iphone 5 and i can't download music from my 10.5.8 mac HELP!
You would need to buy a new operating system (Snow leopard 10.6.x, or higher).
Before doing that, it would be best to check to see if your Mac can run the higher operating system.
Go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..." Copy and paste the information into a reply here, but omit the serial number and Hardware UUID (if present). -
I have an IPhone 4 and have no problem sending texts usually. A friend got a new Samsung and is NOT receiving my texts. Contact info has been confirmed as correct. Any suggestions or insight?
Thank you for being patient with a "beginner" :-) I have now realized that I had no understanding of how iCloud would affect things.
Calendar: On the iPhone I have set the default calendar to "From my PC" and now things are working ok. I have done the same on the iPad and this is also working ok. I accept that to keep things in sync I have to connect (by USB) to the PC but this is ok.
Contacts: I was about to make the equivalent changes regarding Contacts and have done so on the iPhone only to find that there is no "From my PC" on the iPad.
Any suggestions/help would be much appreciated.
Would I be better off just getting rid of iCloud and going back to USB sync every now and then. This used to be fine for me. Perhaps I have been making things difficult by mixing iCloud with a non-iCloud device (the W7 PC).
Anyway, once again, many thanks for your patience.
Steve -
I bought the new iPod Touch today, and tried to update to newest software, got an error code "6" and now is in a cycle in which it keeps downloading the update and then telling me the iPod needs restoring... over and over again. Like Ground Hog Day...
Any help would be much appreciated! Thanks!I have exactly the same Problem ! iTunes starts downloading the 885MB of the update over and over again, One Cycle takes a Lot of time.
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Can i tunes combine previous acct to new acct,if the old acct password is lost?
Hello,
To reset your password to your old account click here.
Next, in iTunes go to the purchased section. On the computer iTunes it can be found under 'Quick Links" on the right hand side of the iTunes Store. On your phone go to iTunes, More and then purchased to find purchases.
Mind that you must be logged into your old account to download these purchases.
Best Regards,
Jake -
how do you un-merge your phones
Hi sharon, (and you are not the rest),
Welcome to the Support Communities!
Congratulations on the purchase of your first iPhone! It sounds like you created a new Apple ID (which is an email address) and a password, but just can't access it from your iPhone, is that correct?
If so, all you need to do is to "sign out" of the iTunes Store on your iPhone and sign back in with the correct Apple ID. The article below will show you how:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
If you are confused about your Apple ID, these articles will explain how it works:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622?viewlocale=en_US
Here are a few articles to help you get started with your iPhone and iOS 7:
Learn more about iOS 7 and iPhone - Apple Support
http://support.apple.com/basics/iphone
Apple - iPhone - iPhone 4s Tips and Tricks
http://www.apple.com/iphone-4s/tips/
I hope this information helps ....
Happy New Year!
- Judy -
Iv got a new macbook air. and cannot get it to work on my iMac? can anyone help??
Iv just bought a macbook air external dvd drive. and i cant get it to work on my imac? Can anyone help???
I don't believe the "Apple MacBook Air SuperDrive" is advertised to work with anything except a MacBook Air or a Mac Mini.
According to a MacWorld article, the reason that it won't work on other models is not a hardware issue, but a Mac OS X one. The MacWorld column described modifying a kernel extension file (dicey; a good way to make your Mac non-bootable if you mess it up); readers suggested a method that involved modifying only property list files.'
I'm not sure I believe that it is just a software issue, or a "what is Apple willing to test and support?" one. At the very end of the page, someone reported seeing "Extra Operating Current (mA): 600" in a USB device tree report.
I think this drive can draw more than the standard amount of power for a USB port. The USB ports on the MacBook Air (and now on the versions of the Mini that lack internal optical drives) have probably been designed with that in mind. The USB ports on the other Macs may only be supplying standard amounts of power, which might (educated guess) be insufficient for some operations (like burning DVDs). -
I just got a new ipod touch and I don't know how to connect it to iTunes. Help ?
I've plugged it in and everything but it won't come up , already updated iTunes and restarted computer
See:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later for iOS 6 (10.5.8 for iOS 5)
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download) for iOS 6 (10.5 for iOS 5) -
I just got a new ipad mini and I can't find the parenthesis button on the keyboard. Please help!
I just got a new ipad mini and I can't find he parenthesis button the keyboard. Please help!
Press the .?123 button at the bottom left, then you'll see them in the middle of the second row.
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I just got my new i phone 5 s and did all the syncing and backing up for my old iphone 4s and set my 5 up and synced it on itunes. It synced evrything but the contacts and other minor things. those were the only things that really transfered. My apps and all my music did not. Tthe thing is when i just went to go manually start dowmloading a few of the songs that i knew i already bought , itunes is making me pay forthem again. Its not saying instal like it usuall does when you go download something aleady purchased on your itunes account. I think or thought it might have something to do with the fact that i just changed my apple id name right before i got my new phine but my apps all re-downloaded (manually-no syncing) without making me pay for them again. i dont want to have to purchase allllll my songs again. Can someone please help me!! Itried going back to my old id or signing out of this id and signing in as my old apple id but now it wot even get on that oneits likjeit doesnt exist anymore.. And when i plug my old phone it shows in the itunes everything thats supposed to be there but all that doesnt stay in the itunes when i actually un plug it so when i plug my 5 in to my computer none of the stuff is in the store for me to actually transfer it I am so good with technology and this has me stumped please help
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
What a horrible way to treat customers. I was due for updates on my phones and thought I should maybe check some other prices but have been with Verizon for 20 yrs so ended up there. I got 2 new IPhones 5s and the wife couldn’t decide what she wanted so she stayed with old phone but this locked me into a new 2 yr contract . Within a wk one of the new iPhones started turning on and of like 10 –15 times a day. Wk 2 it turned off and would not turn on again . It was my sons who was in college at the time so we talked and he took it in to a Verizon store where he was told I need to come in since the account was in my name. He was away from home , Verizon could see on account it was his phone they said it was not abused, they could not even turn it on , they sold me the phone give him another phone maybe even a loaner till he gets another. So now I need to go to store and explain to 3 different people this is my phone and my son has it and I need a new one. what a waste of time after about 2 hrs and talking to different people and yes they said there were notes on his account from other person he had talked to from different store. So I finally walk out with a receipt in hand and being told I would have a new phone in a couple days. As I sat in my vehicle thinking this is stupid I looked at my receipt and noticed it said droid on it so back into Verizon I went. The salesman said that’s what your son has on his account. My son had activated a friends old phone so he has one since VERIZON REFUSED to give him one. Another hr 3 people and yes they can see he had a new iPhone and notes on it from other store. Sometimes sorry just doesn't do it. I was now late for a appointment . Now I walk out and have been told I will get a new iPhone in the mail in about 2 wk Yes 2 wks again I bought it there just give me a new one and you send old one back. I will also get a new droid that I have to send back because they said they cant cancel it . In about 3 days I get the Droid and sent it back Verizon mistake and a waste of my time . After waiting over 2 wks and not receiving a new iPhone back to Verizon I went . I am now bitter at Verizon after doing 20 yrs of business with them. 3 people 1 hr later I was told it got delivered to my post office . I got the tracking num called the post office and they say o yes that was the droid. Go back in to Verizon another hr of explaining I walk out being told I will get a new iPhone in a couple of days, We’ll see . Once again I got the phone in your store just give me a new one . Do you realize how much of my time you have wasted ? do you care? O what is Your Policy ? How many Billion did you make last year ? I am Locked into a new 2 yr contract . Why don’t you just release me ? After 20 yrs do you think I will ever renew my contract ?
Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck -
I just got a new iPhone 4 and i tried to download some songs from my itunes account onto my phone and it bricked my phone! So I can't use my phone, it's locked. It shows a plug going into an adaptor frozen on my phone. How can I resolve this problem? I got my phone at Verizon yesterday so I went back to see if they could help me today and they didn't know anything about it at the Verizon store. Theyy said to try IMac store here in town...
Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman -
I just got the new Iphone 5 and when I send a message in a group text it keeps sending it as an email and as my phone number. The people in the group text are complaining that it is creating a new group message everytime I text. How do I fix this?
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/ -
Got a new iPhone today and tried to restore from my old phone using icloud but kept coming up with a message that said problem with my icloud back up please help
Hi there Clairemcaula,
You may find the troubleshooting steps in the article below helpful.
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/ts4036
-Griff W.
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