HT201269 I have an IPhone 4 that turns off.When I plug the phone into a outlet, it says to connect to iTunes. But my phone doesn't connect. I need to backup info to sync to a new iPhone. Is there another way to get the info from the old one?

I have an IPhone 4 that turns off on its own. When I plug the phone into an outlet, it says to connect to iTunes. When i connect my phone to itunes, the screen displays the apple icon and doesn't connect to iTunes.  I need to backup info on this phone so I can apply my back up to a new iPhone. Is there any another way i can do this? My older phone will not show it's connected to iTunes. I used iCloud on the phone with problems, but I didn't back up all the info thru iCloud. Is there another way to back up?

Sounds like your phone is in recovery mode.  In this case, all data on it is gone.  There's nothing to back up.

Similar Messages

Maybe you are looking for

  • Missing playlist help

    I'm running Windows Vista, and I have the latest iTunes and my iPod touch is up to date I plugged my iPod in this morning when I got home from work like always, it did its sync like always. I added a song from my iTunes library to one of my playlists

  • Store download fail

    Constantly experiencing failure to download xcom enemy unknown.

  • Wraping readonly text

    I have a report with associated form which should display the values of attributes of one record as read-only texts. One of the attributes is a long text (VARCHAR2(4000)). If I define the field as read/write and display as TEXTAREA and width, say, 60

  • ATA drive won't boot alone-gray spinning startup screen. But will w/others

    I'm troubleshooting a friends G4-PCI. And i can't get past a certain problem with the hard drives. The hard drive (a 2003 80gb maxtor) doesn't want to boot. But it will boot 10.4.11 if something else is in as well. So alone, i get only a flashing que

  • Accidentally deleted important plugins,programs

    Hello, I'm pretty new to mac , so I made some stupid mistake... I went to AppCleaner to remove some program, then instead of removing that program, I accidentally deleted some other things along with that program, including programs,plugins(for examp