HT201269 i have been advised by apple to setup my iphone 5 as a new device. if i do this is there a way to retrieve emails and sms
I
emails - yes - they will come back when you set your accounts up
sms by using third party programs - search Google "how to retrieve my texts from iphone back up."
Similar Messages
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I work for company and we use HTC phones about a hundred .. We are thinking of changing to iPhone... We use destiny pens and have been advised that apple blocks the Bluetooth for this device... Why...?
Apple doesn't "block" that device. They just don't support the Bluetooth profiles the Destiny pen requires. You can see the Bluetooth profiles included in iOS here:
http://support.apple.com/kb/HT3647
and the profiles required for the pen here:
http://www.destinywireless.com/flash/#/thedigitalpen/compatibility/bluetooth_com patibilty/
Perhaps another pen such as the A4 Smart Pen would work for you in place of the Destiny device:
http://apenusa.com/productdetail.php?product_id=4
Regards. -
i have just bought my first mac and have been told in pc world that i can get a free upgrade to lion, but it would appear that this is only for those in the u.s. and canada. is this true? also from reading the discussions it seems that lion is not a good thing. i am already regretting my decision to go to a mac.
I have found that both Linux and Mac (unix) are capable of reading "deep" folders while win 32 will have issues, your it people are clearly wrong. I run a network with both win/mac. And as long as the win servers/pc's that have shares are set to allow apple file sharing in their folder properties. And the macs are set to allow smb there should absolutely no trouble with you accessing anything across the platforms, heck, from a Mac to a win pc on some occasions you don't even need to include a "domain" name to log on to, and you can create aliases and make your own shortcuts etc... So you don't have to manually connect each time you boot up etc... But that's all personal preferences I suppose.
All I can tell you is that, I do it on a daily basis managing a small business. So your answer is yes you can. -
I have a silver Apple TV. I just purchased a new PC with Windows 7 on it. Now my apple tv won't communicate with the new PC. Is there any way to fix this or will it only work with systems up to Windows Vista?? Please help.
I seem to be stalking you tonight AC
Or vice versa ;-)
I'm actually quite peeved about all this iCloud stuff, shafting of MobileMe members with no clarity about long term availability of features many pay for above and beyond e-mail/contacts/calendars (my family pack renewed a couple of weeks ago, this is just like the .Mac transition debacle), US only rollouts of redownloading music purchases to iTunes (like the AppleTV global content apartheid we see), continual need to upgrade to latest hardware to run iOS 4/5, older pre Core 2 Duo machine unable to run Lion.......there's a pattern and I'm getting rather fed up with Apple dumping support for things.
Oh and while I'm at it how about the situation that those who've purchased using multiple Apple IDs cannot use the Cloud for more than one ID at a time, and changing disables the ability to change back for 90 days - I'm not one but there are many users who have more than one ID because they've changed e-mail addresses or have devices used by more than one family member.
With all the hoo-hah surrounding Sony getting hacked, I'm not honestly sure I want my stuff in the Cloud for Apple or anyone else to peruse.
AC -
My Ipod touch was lost at school a few days ago, and when I went to icloud, i located and found where the person who has my ipod lives. The cops were called so they could retrieve it, but as to have proof i have none, because i have accidently removed my ipod touch from icloud Find My iPhone. I am now wondering if there's any way to retrieve the device back onto icloud if it was once on there. I can't locate it now and show the proof, is there any other way to locate your ipod touch or to restore it back onto icloud?
Your proof is your receipt.
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries. -
I bought my children ipad mini's...I signed them up using my apple id not realizing all of my calander, pictures, contacts and etc would show up on thier devices. I now want to switch them to their own apple id (which I have now created) but it won't let me erase my apple id on the device to change it...How can I change the apple id on the device?
Create a new IDs for them:
On the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into their ID. Make sure that only their ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into theirs. Make sure that under You can be reached at only their ID email address is listed
- Settings>iCloud and sign out and sign in with theirs
- Settings>iTunes and App Store and sign out your ID and sign into theirs.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
Please help I really want the song and I have no idea why this happen it has done this before
Hello rsmith0812
If you cannot get your Pre-Order and have not received the email to download it, check in the Purchases section of the ITunes Store. If it is not there, then report the issue to the iTunes Store.
Download past purchases
http://support.apple.com/kb/HT2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
I have been advised this morning that there is a update for my Apple TV. When I click on the Downoand and Install selection nothing happens. I have only had the Apple TV for a week and this is the first update I have been advised of.
Your computer must be on and running itunes. Apple tv will only see files located in itunes (movies, music, etc)
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I have an ipad2 and we purchased an HP office jet 6600. I can not connect to print. In searching the net, I have been advised to get the firmware update but can not find it. Can you advise?
Is the HP on the airprint list?
iOS AirPrint Printers http://support.apple.com/kb/HT4356
How to Print from Your iPad: Summary of Printer and Printing Options
http://ipadacademy.com/2012/03/how-to-print-from-your-ipad-summary-of-printer-an d-printing-options
Print from iPad / iPhone without AirPrint
http://ipadhelp.com/ipad-help/print-from-ipad-iphone-without-airprint/
How to Enable AirPrint on a Mac and Use Any Printer
http://ipadhelp.com/ipad-help/how-to-use-airprint-with-any-printer/
Cheers, Tom -
I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices. Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy. I plan to add a few more iphones to the family very soon. What is your recommendation to manage all of our devices (iphones, itouch, apple tv) for my family? Can I continue to function with one apple ID or is it time to take the leep into attempting to manage multi-apple ID's?
There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
How to use multiple iPods, iPads, or iPhones with one computer -
I have been using my Apple ID in India and recently i moved to Spain and now i can not see my indian apps.it says my apple ID is valid for only spanish store.how to download apps from Indian store being in Spain.
Did you try to change the location in Settings/iTunes & AppStore/AppleID -> view Apple ID, log in ->Country/Region -> India?
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Hello, my name is Karan Taneja and i have been a loyal Apple customer.
I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
I was always happy and surprized to see Apple doing so good to its customers.
Unfortunately, i experienced some thing really unprofessional and different this time.
It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
Next day i took the iphone to Apple service centre at Saket which was closed.
Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
i had to go to work on odd timings.
I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
the other service centre and was informed about Saket's service centre already been shut down.
There was no hoarding/ banner any kind of intimation for the customers.
Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
who will be able to help me in that case and gave me the toll free number.
i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
but finally i left with no hope from Apple .
I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
conditions all around i thought of visiting the service centre next day.
On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
my iphone.
My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
back very shortly.
I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
Similar discussion was held with Mr.Mohamed Azharuddin K.
I knew by the time i will reach the service centre would again close.
He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
was received in dead condition and he only conveyed to other authorities that the cable had fault .
I finally dont know what to do and came back with the new cable.
I just visited my time, petrol and parking charges in getting the cable replaced.
If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
More than a weeks torture.
Is that the way apple compensates for its fault ????????????????
I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
I am experiencing on going problems with my i phone 4 due to me sharing an i tunes account with my daughter. I have been told by apple to cancel my existing (shared) i tunes account and open a new one for my use only. How do I do this? I cant find any links in i tunes to do this. mountfield
No, it's done on the computer, it's just done on the web and not through iTunes. I guess you could do it on the iPhone, but it would be easier to do on the computer.
Just go to the site linked above, then click on the big blue button and fill out the neccessary information. -
i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.
You'll need to update to at least ACR 8.2 for the 70D to be recognized. The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
Are you using PSE 11 and not 12? PSE 11's maximum ACR version is 8.0. -
Have been advised by my email provider (recently blocked account requiring password reset) that they will only reset the password after a proven anti virus and malware scan has been done on ipad and iphone. Is this necessary and if so what do i use
As KP has pointed out, there actually aren't any anti-virus programs in the App Store. There are a few that allow you to scan e-mail or stuff like that, and a few that provide you with information about malware and new threats for other systems. But none are available that can scan your iOS device for malware, because the security restrictions in iOS do not permit any apps to have that kind of access to anything. Which means that you also cannot be infected with a virus (unless you have jailbroken your device).
If your account got compromised, that had nothing whatsoever to do with your iPad. Someone simply hacked it remotely. Happens all the time. It's really amazing that, in this day and age, e-mail providers are so ignorant of technology and how their own systems get compromised that they would try to require you to run software that does not exist!
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