HT201269 I have my partners laptop but need to delete his old itunes account on it how do I do that? As I have backed my iphone4 onto it but has to be connected to see the songs and cant see my pictures on it and also cant add songs to the itunes grrrr

I have itunes on the pc new version my partners old iphone is still recognised on it and need to delete that account off it dont know how
secondly I plug my iphone 4 into the laptop and I cant see any pictures just my songs even after I have backed it up
thirdly cant delete songs that are not on my iphone anymore click on it press delete on keyboard and doesnt go just want to put my new songs on and make sure my pics are backed up onto the itunes!!!!!

Copy everything from the old computer or your backup copy of your old computer, to your new one.

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I can't put all my music on my phone but have enough space for it. Why wont it let me put it on? It says I need to delete an old buck up or something how do I do that I am so confused?

It is a full updated 4s I don't know whats wrong
is my phone broken or is my computer broken?

Please post in the iPhone support community for questions about the iPhone. The link is just below.
Using iPhone

I need to delete an old icloud account on my i phone but can't remember the password and have changed my e-mail as it was cloned so can't use the password reset. Any ideas?

Can anyone help me. I need to delete an old iCloud account on my i phone 4S so that I can use my new one. My old e-mail was cloned by my ex husband so I had to delete the account . I do not know what the password was and I can't use password reset as the old account does not exist and I have no chance to resurect it. any ideas?

Hi Gail it is a separate apple id used on my old iphone. I now have a new appleid and password which is functioning though the new phone is bringing up my old apple ID
Ta,
BG

I need to delete an old icloud account and i don't remember its password anymore

How do I delete an old icloud account login and replace it with a new one when I can't remember the old password. I am getting continuous messages asking for a password that it doesn't accept.

The following has instructions: If you forgot your Apple ID password

I lost my photoshop 6.0 disk. I have my license number but need to install it on my new computer. How do I accomplish that? Thanks!

I lost my photoshop 6.0 disk, however I have my license number. I have a new computer and need to install it on that computer. thanks!

Here are download links for various Adobe products include PS CS6:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
If you really mean PS 6.0 from many years ago, then you may be out of luck.

I need assistance deleting an old icloud account on my iphone (no longer have access to password or email)

I have an Icloud account set up on my Iphone which is outdated - I no longer have access to the password or email address. I want to delete this and replace with my new and current Icould but it seems not to want to let me.
I have tried to delete the Icloud account but I need the password to do this (because Find My Iphone is switched to On).
I have tried to access the support site to change my password but it will not accept my date of birth as personal ID so blocks me there. I cannot reset the password by email as I no longer have access to the email address.
Is there a way to change the Icloud account on an iphone without needing a password to delete the old one?
Thanks

https://iforgot.apple.com/

Heey guys whats up listen i have a problem i lost my iphone and it has all my pic's and some information that i really really need it what should i do .... is there any way that i can get back the i phone ??? please help me

heey guys whats up listen i have a problem i lost my iphone and it has all my pic's and some information that i really really need it what should i do .... is there any way that i can get back the i phone ??? please help me

You can look for it.
If you find it, you will have it back.
If you had find my iphone activated on the iphone BEFORE it was lost, then you may be able to track it.

HT201272 Can you access paid for apps/movies from iTunes on another device if you have not synced? I need to delete movies from my iPad to make space but don't want to forfeit the purchase as have not synced movies to another device yet.

Can you access paid for apps/movies from iTunes on another device if you have not synced? I purchased movies on my new iPad, but need to delete some off as have no space left. I have not synced the movies I have purchased on my iPad to any other devices as yet and want to know if I can retrieve the movies from iTunes later if I removed them now without syncing first? I do not want to forfeit my purchases.. Please help!

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Try deleting the problematic book (electing to remove original file if/when prompted) and then re-downloading the file from the iBook store.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I deleted the photos from my iPhone 6 that were synced from my computer automatically but it is still using my storage. How do i fix that? I have tried all of the steps listed in the community.i have the new iTunes 10.

I deleted the photos from my iPhone 6 that were synced from my computer automatically but it is still using my storage. How do i fix that? I have tried all of the steps listed in the community.i have the new iTunes 10.

Hi QuisB123,
If you are having an issue with reclaiming free space after deleting photos from your iPhone, use the steps in this article to assist -
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
Specifically -
Orphaned files might remain on your iOS device if it's physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, you might see a large amount of "Other" disk usage for the iOS device in the Capacity indicator in iTunes. Try these steps:
Turn off the music or photo sync option in iTunes for the device.
Click Apply to sync the changes to the device.
Turn the music and photo sync options for the device on again.
Click Apply again to try to sync the device to iTunes. If you see the "Not enough free space" alert, continue to step 5.
Turn off the automatic syncing functions for the iOS device:
Select the iOS device from the iTunes window and click the Summary tab.
Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
Click Apply to sync the changes to the device.
Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes. If you see the "Not enough free space" alert, continue to step 6.
Restore using iTunes.
Thanks for using Apple Support Communities.
Best,
Brett L

I already have an iTunes account but need to open a new one as I have many apple products but am limited to how many I can use my iTunes account on. How do I open a new one please. Thanks

Hi I already have an itunes account registered to my address and email address.
The problem is, I have many apple products but i'm limited to how many products I can use one itunes account for.
How do I open a new itunes account for the same address please.
Thanks for your help.
Sam

Well, you can probably do it, but then you also have to buy the products again to use them from the other account since they cannot be transferred or shared between accounts. So if you have 7 computers and want the same movie authorized on all of them, you'll have to buy the movie twice and then authorize some devices on one account and others on the other.
Do you really have >5 devices, or is it just that you have a lot of devices authorized that no longer exist but are tying up authorization slots? If that's the case, you can deauthorize things.
iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
I have no idea how to do multiple accounts but you may need to create a new e-mail address (plenty of free ones out there).

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

Good day BenithaK,
Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
Apple ID: What to do after you change your Apple ID - Apple Support
To change your iTunes billing information for either Apple ID account, follow the directions in this article -
iTunes 12 for Mac: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Safe computing,
Brett L

I disabled my iPhone 4 and while doing a restore via iTunes, it is downloading and timing out so the download is not completing. any idea how to get past that? I have tried many times and the same error keeps happening.

I disabled my iPhone 4 and while doing a restore via iTunes, it is downloading and timing out so the download is not completing. any idea how to get past that? I have tried many times and the same error keeps happening.

You need to force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808
Sorry, you've already lost all data on your phone.

I have Firefox 5, but need to downgrade to 3.5 or 3.6, how do I do this?

I have Firefox 5, but need to downgrade to 3.5 or 3.6, how do I do this? Can you help me please? It is important to finish something I am working on.

If you need that older version to access specific websites then you can install the portable Firefox 3.6.19 version to access websites that do not work with Firefox 5+.
*http://portableapps.com/apps/internet/firefox_portable#legacy
*http://portableapps.com/apps/internet/firefox_portable/localization#legacy36
*Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html

I have changed my icloud user Id and password, but the old user ID still pops up and ask my password. I cannot delete my old icloud account.

I have changed my icloud user Id and password, but the old user ID still pops up and ask for my password. I cannot delete my old icloud account as it keeps asking password of my old user ID. how can I rectify the problem?

Hey HKKL,
Thanks for the question. I understand you are having issue relating to the iCloud account after changing your Apple ID email address. The following article addresses this issue and potential resolution:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/kb/TS5223
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Tap Settings > iCloud and try to sign out.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Tap Settings > iCloud and sign in with the new Apple ID.
Thanks,
Matt M.

HT4759 How can i delete an old iCloud account and start using my own using my Apple ID? If I don't have the old password??

How can i delete an old iCloud account and start using my own using my Apple ID? If I don't have the old password??

If your device is signed into an old iCloud ID that is an earlier version of the ID you want to sign in with, do the following:
If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library). When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

HT201269 I have my partners laptop but need to delete his old itunes account on it how do I do that? As I have backed my iphone4 onto it but has to be connected to see the songs and cant see my pictures on it and also cant add songs to the itunes grrrr

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