HT201269 I have purchased a new iphone and backed up the material from my old phone. Only some of the notes and none of the photos have Synced but all of the Apps have transferred. i need to locate the notes and photos. Do you know what I do now.nsferred

I have transferred data from my old iphone 3 to my new Iphone 5c via iTunes. Following syncing only the Apps, some notes and no photos have tranferred. I need to retrieve the other data what do I do?

http://support.apple.com/kb/HT1766
Doesn't sound like your restored from your backup, otherwise pics in your camera roll would've transfer over.
Take a look at the link and double check you did the correct steps.

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I have purchased a new iPhone on the online store, but how come Apple can send me an repacking old device (with scar on both the border and the cable port)!!!! And after I phone to their hotline for the issue, they asking to give me hk$400 cash coupons??

I have purchased a new iPhone on the online store, but how come Apple can send me a repacking old device (with scar on both the border and the cable port)!!!!
And after I phone to their hotline for the issue, they asking to give me hk$400 cash coupons???? This action make me very angry. I have pay for my goods, but they are giving me some repacking rubbish, and trying to treat me as a beggar????
I have make the request to give me back a new device in good conditions, I will wait and look for what they will delivery.

Do you feel better now that you have vented?
This is a user to user forum... if you want/need assistance, contact Apple directly.

I have switched the sim card from one iphone to a different one, and i added my music from my old phone to the used one, now the old music on the used phone won't delete. im really frustrated and annoyed please help

i have switched the sim card from one iphone to a different one, and i added my music from my old phone to the used one, now the old music on the used phone won't delete. im really frustrated and annoyed please help

Do you just want to delete the music or wipe the whole phone since you've switched to the other one?
If you plug the old iPhone into your computer you can remove stuff via iTunes or remove stuff directly from the iPhone too.

My new iPhone get restored and all the storage from my old phone got on my new phone. is there a way I can get the pictures and storage I had on my new phone?

i plugged my new iPhone into the computer for the first time and it proceeded to restore. i accidentally clicked on the storage saved on my iTunes for my old phone. so now all the storage from my old phone is on my new phone and I can't find any of the storage from my new phone. is there a way to get the pictures and data back onto my phone that i originally had ?

Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs > http://support.apple.com/kb/HT5622
SHARING iTunes MUSIC
http://macmost.com/five-ways-to-share-music-in-itunes.html

I have purchased a new iPhone on an upgrade from one of my family plan numbers, how do I activate it to use with another number on my account

I purchased a new iPhone through upgrading one of the phones on my att family plan. when I receive the phone how do i switch it to another phone number on my plan I want to use it with?

I have a friend who does this every year. He just brings both phones into his AT&T store and they swap the numbers for him. Pretty painless process, as long as they are not too busy (i.e. iPhone lauch day)

I tried to load the new 7.2 update and all of my settings have been restored. I did the back up to last restore which was on 20th September but all of my Apps have disappeared. please help

Hi there, I have tried to update 7.2 and all of my Apps have disappeared. I was advised to restore so not sure what is going on?

Just re-download them, or sync them back to your phone:
http://support.apple.com/kb/HT2519

Hello, I have a question regarding the sharing/exporting on imovie. Whenever I click the share button all the normal options pop up, but when I actually click where I want to share it to nothing happens. If you know what's wrong please let me know.

Hello, I have a question regarding the sharing on iMovie. I have just recently purchased an Elgato Gaming Capture HD and I then finished my recording with that and put it into imovie. I worked long and hard on the project and when I go click the share feature on iMovie all the noral options pop up and when I actually click where I want to share it to nothing at all happens. If you know what is wrong/ what I am doing wrong please let me know.
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New iPhone - How do I move everything from my old one?

In my left hand I'm holding my old iPhone 4. In my right hand I'm holding my new iPhone 4S.
How do I do to make an identical copy from my old phone to the new?
I'm asking you because I have had a lot of trouble with this recently, and now I want to do it correct.
Please advise.
Tia,
/andreas

Thanks for the answers. This is the obvious way to do it, but unfortunately doesn't work.
I have some third party apps whos information doesn't come along (eg Filemaker, Downcast, Omnifoucs).
Furthermore, my messages (SMS) and call history doesn't come along.
What am I doing wrong?

I plugged in my phone into my mac and i clicked restore by accident, and it now has all of the things from my old phone. is there a way to undo everything?

I plugged my phone into my Mac which i have never synced before and it restored ALL of my old things from my old phone. is there a way to undo everything?

iPods do not work with "accounts." They work with your iTunes library. You don't have to set up a new iTunes library for each iPod. One iTunes library can sync with as many iPods, iPhones, and iPads as your own, at the same time. iTunes connects to and treats each device separately.
However, if your iPod nano is set up for automatic syncing with an iTunes library that is NOT your current iTunes library, you cannot sync your current library to it without replacing its existing content. Do you have access to the previous iTunes library, the one the iPod currently synced to? If so, you should transfer your song files from that iTunes library to your current iTunes library. Then, sync our iPod to your current iTunes library. You can post back to get more info about the procedure.
If you don't have access to that previous iTunes library, the approach is to first offload the song files from the iPod to your computer's drive, then add the song files to your current iTunes library.
You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store. However, there are third-party methods and utilities that can transfer from iPod to computer. If you do a Google search on something like "ipod transfer," you should get some links.
You can then sync your iPod to your "consolidated" iTunes library.

There is data in the cloud from my old phone, But I can't access it

Hi-
I bought iPhone 6 on day one since the line was not long, but had not backed up to iTunes. The tech at the store said he could put the photos in the cloud. He apparently did since there is 822mb of data listed from my old phone. Now I need a picture from it. How do I access it? I have looked around on my phone and iPad, nothing. I have downloaded iCloud Photos which will allow me to delete photos but not download them and I got a program called Syncios which does see and allow downloading but only for my present iPhone. I live on an island so I can't go to a Genius Bar so you are my last hope... Thank you.

Hi swarrine,
It sounds like they made a backup of your iPhone and you have not restored from that backup. So to get it back on, you would need to make sure that your iPhone is currently backed up and then erase the contents of your iPhone to get you to the Welcome screen to walk you through restoring from that backup. Once that is done, then you can import those photos to your computer. For more information, take a look at the articles below for more details.
How to back up your devices using iCloud or iTunes
https://support.apple.com/en-us/HT203977
Restore your device from an iCloud or iTunes backup
https://support.apple.com/en-us/HT204184
Take it easy,
-Norm G.

How can i update my new iphone with the data from my old iphone?

I recently bought an iphone 3GS after my iphone 4 was stolen but when i try to sync the new phone it says the software is out of date. (when i was telling the guy at the apple store about my phone being stolen he said when you get a new phone just sync it to retrieve all the information stored on there. Is there any way i can retrieve the stuff from my old phone? I would like my messages, notes and apps from my old phone on my new one.

Just to make sure - You're saying you had backed up your iPhone 4. When you plug in the 3GS, and try to "restore" the data from the iPhone 4 backup onto the 3GS, you get that error? Check to see if the iOS version is up-to-date, and hopefully it isn't. It might also be because your iPhone 4 wasn't, and is causing some sort of problem.
Good luck!

HT4913 I have recently purchased a new iPhone, but my husband has the iTunes account on his email. We want to set up separate accounts however we want to share all of our music from iTunes. Is there a way to only share music only (not contacts, apps, etc)

I have recently purchased a new iPhone, but my husband has the iTunes account on his email. We want to set up separate accounts however we want to share all of our music from iTunes. Is there a way to only share music only (not contacts, apps, etc)?

You are most welcome
Each post should have the text "this helped me" or "this solved my question," or something similar. Just click on whichever one applies to that particular post!
This tutorial has more info.
~Lyssa

I have purchased a new computer and authorized my iTunes with my Apple ID; however, my iPod Classic, which I have had for many years, will not sync hundreds of songs that I have purchased and says the device needs to be authorized. Help!

I have purchased a new computer and authorized my iTunes with my Apple ID; however, my iPod Classic, which I have had for many years, will not sync hundreds of songs that I have purchased and says the device needs to be authorized.
I have searched high and low and there does not seem to be a way to authorize the iPod Classic. What can I do to sync my purchases to my iPod? I have tried reformatting/restoring it as suggested. It continues to only allow me to sync non-icloud/itunes content.
Help!

What exactly happens when you try to sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

Have bought a new IPhone and putting apps on that I have already bought and itunes is charging me again what do i do

have bought a new IPhone and putting apps on that i have already bought and itunes is charging me again any suggestions as what i should do?

If you buy them again, then you will be charged again.
If you want to redownload them for free then follow the directions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Dears, i have purchased a new macbook pro with lion os, then after a while for a notification to update the iPhoto app, and when i tried to update it said that unable to update, then i uninstalled it, then i tried to install it but it said these apps co

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what should i do
this problem started to annoy me, as am not able to edit any photo.
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Thanks really appreciating your help

HT201269 I have purchased a new iphone and backed up the material from my old phone. Only some of the notes and none of the photos have Synced but all of the Apps have transferred. i need to locate the notes and photos. Do you know what I do now.nsferred

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