HT201269 I have purchased music in itunes and had to get a new phone, and when I look up the music on itunes under purchased they arent there or on my phone. How do I get that back

How do I get my music from Itunes to my new phone? When I look up purchased in my itunes account nothing is there

Hello Jeffrey,
Congratulations on your new iPhone 5s! Also, thank you for the details of the issue you are experiencing with your purchased music
It sounds like you have tried the steps in the following article, and are not seeing your purchased music when looking in your Purchases:
Download past purchases
http://support.apple.com/kb/ht2519
If you are not finding your purchased music in Purchases, it may be that the music is hidden. Follow the steps below in iTunes on your computer to check if it is hidden and unhide it:
To unhide your purchases
Open iTunes on your Mac or PC.
If you're not already signed in, choose Store > Sign in.
Choose Store > View My Account. (You may be asked to enter your password again).
On your Account Information summary, scroll down to the "iTunes in the Cloud" section and click Manage.
Choose a content type by clicking Music, TV shows, Apps, or Books from the top.
Click the Unhide button next to the item you would like to restore.
Note: If the item you are unhiding is not already downloaded on your computer locally, it will begin downloading automatically.
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are still not able to download the album, you can report the issue with this purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Hi, in my brand new Ipad 2, when i look into the ipod icon (for music, videos, and so on), in "others", there are no voices like "podcast", " itunesU", "books to listen".. how can i do?

hi there
when I open the icon "Ipod" or music, the orange one with a note basically, on my brand new Ipad2, if I check in the voice "others", I cannot find podcast, ItunesU,books to listen (audiolibri in italian) and collections; I can see only genres and composers.
How can I fix this?
thanks

thanks for answering me.
i downloaded podcasts from the ipad but I cannot see them any more. I connected my ipad to my mac, synced it and in fact in my itunes (of the mac) i can see what I had downloaded in the ipad...it is quite strange. is there the possibility that podcasts downloaded require some specific software to be seen in the ipad? my ipad has got the latest sw anyway (5.0.1)
thanks

After upgrading my iPhone to new 5.1 iOS, and reloading all of my files back in , my music appears to be in the phone, but when I press play, the music does not play, even though the pause button is now lit.

After 6 hrs. Of upgrading to 5.1 iOS , and reloading all data my music will not play. The music was reloaded from iCloud, and shows up in library, but will not play.

Basics from the manual are restrt, reset, restore.
Have you tried each of these?

New playlists vanish when I open/close the music player

I never should have upgraded -- teaching a dance class tonight and every play list I create vanishes after I upload any new music from the Macbook's iTunes program, or close the music app and reopen it.
If someone can respond in the next few minutes you might save my life, if not, me = screwed.

Hey Fox1User,
Thank you for your message. I believe that this will happen when you have a dark theme applied to the new version of Firefox. It has been resolved in the 29.0.1 update that went out yesterday and would love to hear if this has improved the issue for you. I understand that the tabs are disappearing and it sounds like they may be blending into the tab bar.
However! if this is not the case, can you please show a screenshot of the tabs [[How do I create a screenshot of my problem?]] after trying to produce this in Safe Mode [[Troubleshoot Firefox issues using Safe Mode]].
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Why can't I use Column Browser when looking at the music that is on my iPhone.

I have upated to iTunes 11 and I am running Windows 7. I have the Manage Music Manually checked on the settings for my iPhone. When I look at the music that is on my phone in iTunes 11, I get the list view with no other options and no column browser. I have checked several forums and all of them deal with the Music that is in the Library. I may be wrong, but wasn't column broswer there in earlier versions for the connected devices? If so, why take it away? I guess what I want to know is, is this going to be permanent?

The column browser doesn't make as much sense in your playlists as it does in your library and does seem to be gone. It does still work in your library. While you're in the Music tab, choose Songs to see everything. Cmd-B will still bring up the column browser.

I have to get a new ipad. When i backed up my ipad to icloud, are my pics, apps, and music(not from itunes) backed up as well? If not, how do i back them up to transfer them all to my my new ipad? Thanks in advance for your help!

I have to get a new ipad. When i backed up my ipad to icloud, are my pics, apps, and music(not from itunes) backed up as well? If not, how do i back them up to transfer them all to my my new ipad? Thanks in advance for your help!

Hey Dollydayle,
The steps in this link can help you with moving your music to your new computer, with several options you can choose from that best suit your needs:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Welcome to Apple Support Communities!
All the best,
Delgadoh

I had to get a new iphone and i couldn't back it up first, So im trying to redownload the music and ringtones i've bought off of itunes. I found under purchased my songs how can i redownload all the ringtones i bought off itunes?

I had to get a new iphone and i couldn't back it up first so im trying to redownload all of the songs and ringtones i purchased i found my songs but how can i redownload all the ringtones i have already purchased.

Apps can be re-downloaded for free (instrutions here : http://support.apple.com/kb/HT2519). Media (musiv, films, tv, tv shows) can only be downloaded once, which is why you are advised to make and maintain backups of your content, especially purchased content. You can try contacting Apple via the Lost or Missing Items under the Music Purchases tab on this page http://www.apple.com/uk/support/itunes/ - but Apple are under no obligation to let you re-download any content (and if they do it may be on a one-off basis, and you might not be able to do so again in the future)

When I look at my Ipod on Itunes on my laptop it is showing that I have a large amount of storage space taken up with Apps. (more than my music). In fact I only have the Apps which came with the ipod touch! How do I get my storage back?

I have an ipod touch 64GB. I have 3,146 songs, 3 videos, 106 photos and 1 app. The capacity of my ipod is 58 GB (I guess the remainder is the OS), It says I have 7.6GB remaining. When I look at my ipod on Itunes on my laptop the bar at the bottom shows a huge amount of storage space is taken up by Apps. I don't have any apps apart from the ones which came with the ipod touch which I cannot erase and wouldnt really want to. I am baffled why it says so much storage has been taken up by Apps! Please help me!!!

Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB usually indicates that the "other" includes corrupted files. Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software

HT4236 I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new i

I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new iPod?

Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.

My ipod is dead. I have tried resetting but to no avail. I have attached to itunes and it sees that the ipod is bad, but it still can't seem to work. How do I get it fixed?

My ipod is dead. I have tried resetting but to no avail. I have attached it to itunes and it sees the ipod is bad, but it still can't seem to work. How do I get it fixed?

Its probably just as you said, it's dead. I mean the battery.
I have a second generation iPod and the battery doesn't hold a charge long. So yours must be really struggling with the battery.
You can send it off for a battery replacement, or as is expected due to the cost of doing that and with standard manipulative business thinking, you could just get a new iPod like a good little customer.

HT1933 I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my bi

I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.

settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id.

I downloaded i tunes onto my new computer, i connected my iphone during the updating process itunes failed and i lost all my purchased music from my iphone. I would like to get it reinstated how ?

I downloaded itunes onto my new computer, i connected my iphone during the updating process itunes failed and i lost all my purchased music from my iphone and can no longer retrieve them. I would like to know how i can reinstate the lost music please.

When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing!

I have 2 itunes accounts. I can no longer use my first one for purchases so I had to start a new one and it will not sync from my new one without deleting everything on my same ipod from my previous account. How do I sync between both accounts?

I have 2 itunes accounts. I can no longer use my first one for purchases so I had to start a new one and it will not sync from my new one without deleting everything on my same ipod from my previous account. How do I sync between both accounts?

Wayland wrote:
The CS.com service account has long been closed. I cannot get it to respond to my years ago password for that account. So I ask them to send me a new password and of course it goes to my years ago email number.
Don't have it send email.
Answer the security questions.

How can I copy my Itunes-library from Iphone to my new Mac, as I forgot to copy the files from the old PC, and now it is to late. I only have music on my Iphone.

How can I copy my Itunes-library from Iphone to my new Mac, as I forgot to copy the files from the old PC, and now it is to late. I only have music on my Iphone4. Thank you.
gunnarfromhovik

For iTunes purchases only..
Connect the iPhone to your Mac, launch iTunes.
If you haven't done this yet, go to the iTunes menu bar click Store / Authorize This Computer
Now from the iTunes menu bar again, click File / Transfer Purchases From...

I bought a book on itunes on my pc. I want the book on my ipad. When I plugged in my ipad to sync it moved all my apps to my pc - useless. how do i get my apps back on my ipad and get the book from my computer to my ipad?

I bought a book on itunes on my pc. I want the book on my ipad. When I plugged in my ipad to sync it moved all my apps to my pc - useless. how do i get my apps back on my ipad and get the book from my computer to my ipad?

Instructions on syncing your iPad can be found here:
http://support.apple.com/kb/PH12311
and in the accompanying documents linked from that page. Syncing your iPad with iTunes copies items, it doesn't move them. The only way apps would be actually removed from your iPad during syncing is if you had iTunes set to remove them on syncing, so check the appropriate settings in iTunes, set the book to sync as well, and then sync the iPad again.
Regards.

HT201269 I have purchased music in itunes and had to get a new phone, and when I look up the music on itunes under purchased they arent there or on my phone. How do I get that back

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