HT201269 I have purchased tones from itunes backed up the phone but they have not transferred to my new iphone 5s from my iphone 4 how do i get my tones back on the new phone.

Hi i have got a new iphone 5s. I had a ipnone 4 backed it up to my computer. Ipurchased a few tones & had them on my old phone I have backed up all on the new phone everything has transfered over eccept my tones how can I get them on my new phone.
Thank you Jon.

check out this arctile to help with syncing tones.
http://support.apple.com/kb/HT1491

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HT1491 "Unkown Error(5002)". I have purchased a set of music albums and my Account shows that I have 322 files waiting to download. But they will not download - clicking download just produces this error message. How do I get round this?

Unknown Error (5002)
I have purchased a set of music albums and my Account shows that I have 322 files to download. But they will not download - I just get this error message. Can anyone explain what this means and what to do to get round it?

See if this post fixes it : https://discussions.apple.com/thread/4852016

I have purchased songs on iTunes a while ago and now they do not appear on my drive when i try to locate them.

How can I get them back if they are on my iCloud, and why doe this happen?

Hello, vanchamber.
Thank you for visiting Apple Support Communities.
If you are missing purchased media, you can download this media again by following the steps in the article below.
Download past purchases
http://support.apple.com/kb/ht2519
Cheers,
Jason H.

HT1725 I can't downlaod my purchased music to my iPad.I tried using the computer and it said all purchases for this account have been downlaoded.The musics are on my music folder on the iPad but they are not playing.Help me out.

I can't downlaod my purchased music to my iPad.I tried using the computer and it said all purchases for this account have been downlaoded.The musics are on my music folder on the iPad but they are not playing.It's showing download error.Tap to retry on the download section of iTunes on the iPad.I just change from iPad2 to iPad 4G and I started having this problem..Help me out.

Try here > Downloading past purchases from the App Store, iBookstore, and iTunes Store

In contacts there is the possibility to add a new event, as the birthdays, but they do not appear in iCal. Is there any way to make that possible? It is normal to have a person with his birthday, anniversary and others key dates you want to link to him.

In contacts there is the possibility to add a new event, as the birthdays, but they do not appear in iCal. Is there any way to make that possible? It is normal to have a person with his birthday, anniversary and others key dates you want to link to such person, but the only one shows up is the birthday. How to be able to show all those dates linked to people in the agenda in the iCal?
Thanks

Hi,
I sugggest you try my application, Dates to iCal. It is shareware with a 2 week trial period.
Dates to iCal 2 is a replacement for Apple's birthday calendar for iCal. It has a range of features to allow the user to choose what, and what not, to sync to iCal from Address Book.
As well as automatically syncing birthday dates from Address Book, Dates to iCal 2 can sync anniversary and custom dates. It can set up to five alarms for each date in iCal and can also set different alarms for birthdays and anniversaries. It allows the option of only syncing from one Address Book group. This application also allows for the titles of the events sent to iCal to be modified to the user's preference.
Best wishes
John M
As I sell software on my site and ask for donations, the Apple Support Communities Use Agreement requires that I state that I may receive some form of compensation, financial or otherwise, from my recommendation or link.

My husband bought an iPad 2. I have a Mac. ITunes is in my name but I have turned sharing on. When we updated to OS5 we lost all the free apps that he downloaded in his user name. Is there no way to update using my iTunes without losing his software.

My husband bought an iPad 2. I have a Mac. ITunes is in my name but I have turned sharing on. When we updated to OS5 we lost all the free apps that he downloaded in his user name. Is there no way to update using my iTunes without losing his software. He is frustrated using the iPad because he never knows whether to use his user name or my user name.

Apps are only tied to one account... You can set up two iTunes accounts on your computer, however, and let his iPad sync to his account. If he has never backed up his apps to a computer, however, he will have to redownload all the apps. Afterwards, he can backup to iCloud instead of your computer.
http://support.apple.com/kb/ht1495

My young kids have ipads and since I updated the software, but they have their own icloud account, predictive text within their messages shows all my contacts from my iphone but the contacts are not listed as their contacts, how do I stop this?

My young kids have ipads and since I updated the software, but they have their own icloud account, predictive text within their messages shows all my contacts from my iphone but the contacts are not listed as their contacts, how do I stop this?

I have deleted the iCloud account under my name on their iPads and replaced with their ones. Apple support said yesterday I needed to click the small 'I' by each name as it came up in the TO box and remove it. After doing rid for each contact under each letter of the alphabet it should remove them from latest contacts. Having done this, although I could not remove groups I had sent, I am not convinced they will not return once I have written a few texts, any ideas?

I have spent the last 2 days uploading my itunes library and i can see the tracks but they have no sound

I have spent the last 2 days uploading my itunes library to Icloud and i can see the tracks but they have no sound. Can anyone tell me how to sort this

The latest edition is corrupted and you need to fix this.
We're a user-to-user community, so there's no guarantee that an Apple person will see your post here.
If you'd like to give feedback directly to an Apple person, try the iTunes product feedback form. Here's a link through to that:
http://www.apple.com/feedback/itunesapp.html

I backed up everything to icloud, wiped my phone, synced to that backup, and only some of my photos are there. How do I get those photos back?

I backed up everything to icloud, wiped my phone, synced to that backup, and only some of my photos are there. How do I get those photos back?
I went to apple store and they walked me through this except for the syncing part. I went to sync everything at home and a lot of my photos aren't there. When I scroll all the way down, its just a loading spiral thing.
Also, now I have new stuff, that I don't want to get deleted.
Is there some way to put my icloud pictures on my computer as well?

If the restore process is done, or seems to have stalled, and it didnt' restore your camera roll photos, all you can do is try restoring the backup again. If it's still restoring, go to Settings>iCloud>Storage & Backup and tap Stop Restoring at the bottom. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens again and when given the option, choose Restore from iCloud backup and follow the prompts.
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HT5622 Charged when I bought a free app? I bought a free app(Documents by Readdle) for free. In my account I had 6.37 but now I have 3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

I bought a free app(Documents by Readdle) for free. In my account I had $6.37 but now I have $3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

Hi caw52,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

I don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

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Default apps are part of the iOS and cannot be deleted. Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
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I can't delete my question, so I'll just say that you press on the type of number written in the box to the left of the box you typye the number into. Dumb or what?

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HT201269 I have purchased tones from itunes backed up the phone but they have not transferred to my new iphone 5s from my iphone 4 how do i get my tones back on the new phone.

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