HT201269 I just switch from a Windows 8 machine to a MacPro and when I try and sync my iPhone 5s for the first time it says that sync will erase everything on my phone because it is still synced to my old computer. Any suggestions?
I just switch from a Windows 8 machine to a MacPro and when I try and sync my iPhone 5s for the first time it says that sync will erase everything on my phone because it is still synced to my old computer. Any suggestions?
The Apple store wil do this for you.
You can call Apple support and they will help you
You can google it
Similar Messages
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When i try to use my apple acocunt for the first time i get a prompt to put in my CC info but after i agree to the TOS the ipad only displays a black box no text, ive erased the ipad and still the same thing
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
I plugged my iphone in for the first time to my computer. I synced it with my itunes and it deleted everything. Now I don't know what to do because I did not even have the chance to back it up! everything is gone please please help me!
When you saw this dialog box, did you choose "Erase and Sync"?
If you did, your iPhone was erased, then your iTunes Library was transferred to it. If your iTunes Library was empty, your iPhone will be also.
Your previously purchased music, apps, books, and videos are still yours. You just have to download them again.
Read: Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I synced my iphone 3gs for the first time and when it said it was complete my music was no longer on my phone, but it was not in itunes either. Where has this music I purchsed went?
When you saw this dialog box, did you choose "Erase and Sync"?
If you did, your iPhone was erased, then your iTunes Library was transferred to it. If your iTunes Library was empty, your iPhone will be also.
Your previously purchased music, apps, books, and videos are still yours. You just have to download them again.
Read: Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.
Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza -
I have updated my iPhone 4 for the first time in about a year. I had synced it so my photos should be safe but it's now telling me I have to restore. I'm worried I will lose my messages and whatsapp videos as I have a pc so these aren't saved elsewhere
Restore from backup and everything will be exactly as it was when the backup was created.
Restore as new and the device will be as if it just came out of the box. -
In syncing my Iphone 5 for the first time, Facetime disappeared. Although it shows up under apps in the settings menu, the application itself does not seem to be there. What happened? How can I fix this?
There has never been a facetime app on the iphone.
As the manual says, you access from contacts. Pick a contact and scroll down to the facetime button -
Lost photos after syncing iphone 4 for the first time
I just connected my iphone4 to my pc for the first time and now my pictures are all gone (on both computer and phone). Any way to get them back?
Sounds like you performed a sync to an empty Outlook, correct? You never want to sync to an empty application. Doing so will erase the data on your phone. Before you do anything else, put one unique contact, calendar & note entry in Outlook.
As to restoring your lost data, the key question is have you performed a sync since the sync that erased your data? If not, restoring from backup will restore the data. If you have synced since that initial sync, your data is gone. So, if you have not synced, do this: First disable auto-sync in iTunes>Preferences>Devices(under the edit menu if using Windows). Connect your phone, right-click in the device pane & select "Reset Warnings". Right-click again and select "Restore from Backup". If prompted to create another backup, decline. When the restore completes, you must then sync to restore your iTunes content. You'll get a popup regarding your contacts, etc., asking to "Merge" or "Replace". Select "Merge". -
I synced my mum's iPhone 3G for the first time tonight and all her contacts have been erased.
I have a MacBook and I synced her iPhone 3G to transfer the contacts to the Mac, but after the phone was finished syncing I went to Address Book and I could only find the contacts from my iPhone 4. I can't find mum's contacts anywhere on my Mac, and they're gone from her phone.
Does anyone know if there's any way I can get the contacts back on to either the Mac or the iPhone? I've never really used Address Book much and I know there's some sort of problem syncing the 3Gs... Please help!! :'(
Thanks
SashaOuch, loosing data is never fun. Sad to say the contacts are gone from the phone and can't be recovered there.
iOS devices are currently designed to have their data managed by one computer. Connecting to another computer and syncing it takes ownership. Thus, overwriting the data. You need to have it connected back up to the her computer to get the data back.
If there are contacts on her phone that she wishes to share with you, then share them individually from her Contacts on her phone, or export them from her iCal (if using a Mac OS system).
I am using a white iPhone 3G and have never had issues syncing, nor heard of that being an issue. -
Trying to sync my iPhone 4s for the first time and iTunes keeps freezing
.....That's about it. Haha. Worked fine for my mom on her account, so =/
The Apple store wil do this for you.
You can call Apple support and they will help you
You can google it -
today for the first time ever... firefox will not work.. it constantly is going to not responding... and i have never had this problem before... is it suddenly not compatible with windows 7? what is best suited for windows seven users?
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
Sigh.....really late and I want to go to sleep, but I just purchased some Itunes online for the first time, and I don't know how to download them to my ipod. I've never done it before, and it shouldn't be rocket science, but I can't find anything that tells me where to go to download my songs. It said something about check purchases, but I can't even find that screen. I connected my ipod to the computer, and now it says CONNECTED...EJECT BEFORE DISCONNECTING. My BF set up the acct when he bought my ipod as a gift, and as I bought these songs for a special weekend I have planned I can't ask him how to do it. HELP! For some reason the password I always use is not recognized for my account... and since I can't get anyone from itunes without a proper log-in I'm at the mercy of all of you more versed in tech and itunes than I. Is anyone still up that can help me out?
It should keep asking for the password, because it's trying to check for purchases... As soon as you login, it will see you have pending downloads and create the downloads section on the left below Purchases under the Store section. Then it will start the music downloads there, as they will be listed one below the other.
You could just try to check your account balance or view your account and that will trigger a password request too. You can just click on that and say that now iTunes keeps asking for the password and ask him to help you with that. Trick would be to interrupt him so that he carries on with another task after, so he doesn't notice the download. Or you carry on with email or browsing which you were "busy" with when iTunes interrupted you for the password (stupid iTunes) -
hard drive on my mac died, installed new hard drive. When I try to sync my phone for the first time, will the computer wipe all the songs, photos, ibooks from my phone?
Yes because that information is not located on the hard-drive of your new mac! If it is purchased content from the store, than this issue isn't as bad as it looks!
Here is a link explaining how to get your previously purchased content back:
http://support.apple.com/kb/HT2519
You also want to authorize your Apple ID account on the computer by following these instructions as well:
http://support.apple.com/kb/PH1730
Basically this link explains to go to the top left corner of your screen where you will see file, edit, view etc! Click on Store in that section and click on authorize this computer, also you want to make sure that the computer will not automatically sync by going to iTunes in the top left corner, just to the right of the apple symbol if iTunes is selected, and go to prefrences, and here you will see back up! Right under the back-ups has an option explaining to prevent devices from automatically syncing which is good cause you may be able to transfer your purchases from there which will put your content into the computer, and if that happens than we don't lose anything
Hopefully I was of some help:) -
i just tried to sync for the first time (iohone to PC) and i receieved an error message saying " it iTunes could not backup because backup could not be saved to the computer"
just as i've posted the same issue here hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))
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I have a Touch. It sync's automaticly when I plug it in. I like this.
I bought a Shuffle for my wife today. I want to put a playlist on it. When I plugged it in for the first time, it sync'ed with all my Touch stuff and is now full.
How do I empty the Shuffle.
How can I plug the Shuffle in if it automaticly fills up with my Touch stuff?
I have windows xp.
Thanks,
JeffSome apps that you download on your iPhone may possibly be to new for the iPod touch 2nd gen. I have a iPhone 5 and a iPod touch 2nd generation myself. If you plug his ipod into iTunes and restore it from a backup of your iPhone than it will download the paid apps and music that are compatible with his ipod. Hope this helps.
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