HT201269 i lost my passcode and dont want to lose my data. please help me

please help to get back my passcode
my mobile is still activated and getting calls by unfortunately i lost my passcode

We can't guess your passcode. If you can't remember it, you will have to restore from your last backup.

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My ipod touch is in DFU mode 5g I need help, do not want to lose my data, please help in Spanish

I need help, do not want to lose my data, PLEASE HELP IN SPANISH

Una vez que el dispositivo está pidiendo ser restaurado con iTunes ... ya es demasiado tarde para salvar nada ... y usted debe continuar con la recuperación de ...
Vea aquí> http://support.apple.com/kb/HT1808
Es posible que tenga que probar más de una vez ... Asegúrese de seguir todos los pasos ...
Tómese su tiempo ... Preste especial atención a los pasos 3 y 4.
Para minimizar la pérdida ...
Después de haber recuperado su dispositivo ...
Re-sincronizar su contenido o restauración de la última copia de seguridad ...
Restaurar desde copia de seguridad> http://support.apple.com/kb/ht1766
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
To minimise loss...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please help!

I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I lost my iPod and it's offline. Can someone PLEASE help me?

I lost my iPod and it's offline. Can someone PLEASE help me?

No.
lost/stolen
No app on the iPod is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or conbtinue to show off-line.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown/or off-line, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

How do I load new songs when my ipod was loaded by somone else itune acct. I have my own account and dont want to lose what I have loaded on it

I have an ipod, 4 g, my girlfriend loaded it with 700 songs but she is no longer a girlfriend and I signed up to my own itune account and want to load new songs, how can i save whats on there and also create my own data base of songs, i dont want to lose anything on the ipod

It sounds like you definitely want to turn off the auto-sync before you hook your iPod up to the computer
     To turn off Auto-sync:
    1) open iTunes
    2) Preferences -> Devices -> check the box that says "Prevent iPods from syncing automatically
That way you can manually add songs to your iPod (using iTunes) without your iPod removing the songs on it

HT204204 i tried to update to ios 8.2 on my iphone 5s when message popup to me now my iphone not working, please help i dont want to lose my data

hi
i tried to update to ios 8.2 on my iphone 5s when message popup to me now my iphone not working, please help i dont want to lose my data

What is the exact text of the message you got? And did you not back up before you updated?

I forgot my restriction passcode and i cant remember it. can someone please help me?

I FORGOT MY RESTRICTION PASSCODE. HOW DO I RESET IT? PLEASE HELP D:

IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Please Get the iPad User Manual for iOS 5

I lost my sync key and dont have access to my other computer and dont want to lose data on server by resetting it. How can I get my sync key?

I have tried words I usually use for passwords and they don't work. If I knew the acceptable format for the sync key, I could try others. But maybe the sync key is the same long number they originally sent me. I am in Chile and my laptop hard drive crashed and I needed to replace it. I can't access my sync key on my desktop in the United states but I want to download my syndc data to my laptop with the new hard drive but I dont have the sync key and I dont want to erase the sync data on the server by resetting the sync key.

I'm sorry but "you should have written it down" simply isn't a good solution. Having the keys at all is a bad idea in my opinion. The keys should be stored in your account and if you authenticate with a password, it should use that key. If you can't keep your password private or secure, that's your problem. The problem with the keys is, you can't delete your account and "start over" if you so wish. What happens if your machine locks up after you sign up and you have no time to write down your key?
You can request a new password, but can't be reminded of your key? This is nonsense. I have had no such headaches with XMarks and I'm trying to find a reason to keep using firefox sync with such an obviously user-unfriendly approach. We're humans, not machines.

I am wanting to cancel my adobe id and dont know how to. can someone please help me?

I want to cancel my adobe id and account. Can someone please help me?

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I am trying to upload photos from my iPhone to my macbook but each time I plug my iPhone into the macbook, a message comes up which says my device is locked with a passcode and I cannot load the photos. Please help.

I am trying to upload photos from my iPhone to my macbook but each time I plug my iPhone into the macbook, a message comes up which says my device is locked with a passcode and I cannot load the photos. When I plug my phone in, it is on the home screen and unlocked so I don't understand what I am doing wrong. This has never occurred before. Please help.

Get a powered USB hub.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

I have downloaded OS X Yosemite using recovery from boot but while installing error occuring showing unable to extract essential.pkg so can't install. problem is i have already formatted my drive and dont have any os right now. please help

i have downloaded OS X Yosemite using recovery from boot but while installing error occuring showing unable to extract essential.pkg so can't install. problem is i have already formatted my drive and dont have any os right now. only the downloaded new os x yosemite in the os x base system. please help

Please try again after taking each of the following steps that you haven't already taken.
Step 1
Reset your computer’s PRAM.
Step 2
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications of the machine.
Step 3
Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.
Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups.
Step 4
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider to have the machine tested.

Flash stops working and freezes firefox. I have Fast dial and dont want to lose it so what can I do to fix this?

It doesnt matter what site or what I am doing it will come up randomly and freeze firefox then finally a box pops up and says Flash is busy or not responding continue or stop plugin. Naturally I stop plugin. I always install the latest flash versions I have even uninstall and reinstalled flash and downgraded and still no change or it bugs me to update. I am using firefox 26.0 I usually stay away from the betas if all possible. My biggest worry with using the reset firefox or making a new profile is my fast dial I have tons of sites right there waiting for me to click on and im afraid if I do all this I will lose it. But I have used same profile for years and years so maybe its time. I will just have to redo my fast dial I guess Unless someone can come up with another way to do it. I have disabled hardware acceleration on firefox I have to it makes my browser do some weird things. I also have disabled Hardware acceleration in flash as well. I have cleant temp files and registry. I am good with computers but have never seen issues like this with flash. If anyone could help that would be great. Thanks.

Sounds like you have done a lot. Have you tried to make a new profile for TESTING purposes only? You could have a bad profile. it is possible.
Also, have you tried protect mode for flash? I wrote up a bat file to set it up so you don't have to go digging through system files.
Also i have some unorthodox methods you will not see in these forums to try out if you are interested as they have resolved several peoples that i can confirm issue. I have been going crash free for over 6 months now since i implemented. Believe me some issues nothing in these forums will resolve. Click on my name on the left there is a blog i created just for this issue with all the info and some of the fixes. Everything is fully automated. Very little user interaction.
This will NOT work for everyone, but you cant hurt by trying
Best regards

HT201260 Hi, I from Venezuela and i dont know how to download java to my MAC OS X and I want to see movies. PLEASE HELP

Hello! I need some help to download JAVA

Java is generally not a standard for seeing movies.
Also 10.5.8 Java is obsolete, and won't be updated. You need a minimum of Mac OS X 10.7.3 to really get full Java support. You can only update to 10.7.3 if you have an Intel Core2Duo with 2 GB of RAM or more.
Intel CoreSolo and Intel CoreDuo are NOT compatible.
Edit: If you do have a compatible machine with 10.7.3, here are other considerations before upgrading: https://discussions.apple.com/docs/DOC-6271
What website requires Java to see movies? Netflix uses Silverlight and Mac OS X 10.5.7 or higher.
Others just use plain Quicktime or Realplayer. You can also install some 32 bit versions of Windows 7 on your Mac if all you have is a CoreSolo or CoreDuo using some of the virtualization tools here, which might also support the video formats you are talking about:
https://discussions.apple.com/docs/DOC-2741

HT1212 I am unable to get my iphone out of disabled mode. my daughter kept pressing passcodes and now im lock out.can someone please help.

my daughter tried to crack the passcode on another daughters phone.now shes locked out.phone is disabled. how can i fix this? Itunes doesnt recognize the phone.

whats ios version on phone?
if its not 7.0.1 then you can forcely factory resetting ...
plug phone to your itune... (does not matter its recoganize or not)
hold power button and home button togther until phone got power off and come back on..
release Power button when Apple logo comes...
contine hold Home button...
and you will see iTune see phone connected...
release the home button and and follow instruction on itune to restore iphone...
(make sure you have latest version of iTune and All windows or mac OS updates/patches)
& you will be done..
if you failed to do so... make sure you updates your Mac or Windows system Updates...
let me know its works for you or not.. because i had same issue and i fixed it... that way
thanks for your time

I forgot the answer of my security question of apple id n i didnt hav any alternative email address. i want to reset my security questions. but i remember my curremt passpword and i want to change my passowrd,please help me.

i want to change my apple id password,but for this i have to ans my security ques,i cmpltly clueless about answer,as i created my apple id 2 years ago. but at tym pf registration of apple id i didnt give any email address to reset security ques,so am stucked with my password,now i added credit card detail to my apple id,so i wanna change password. so help me to reset me my security questions.

Thanks for the questio. I understand you wish to reset your password for your Apple ID. You can do so at http://iforgot.apple.com - You'll have two options: Email Authentication (if you have access to your primary email address) and answer security questions.
If you wish to learn more about security questions and the rescue email address, see the following articles:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you continue to have issues, please feel free to contact us using the information in this resource:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

HT201269 i lost my passcode and dont want to lose my data. please help me

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