HT201269 I'm already past the initial setup but...
didn't have access to my iCloud password to reload my backup files from iCloud. How do I do it? The instructions here say "When prompted" restore from iCloud backup--but I don't know how to get to that screen again...
Help! Need all my apps....contacts...etc...
Go to Settings - Reset - Reset all content and data (second option)
During configuration, you'll be asked to restore from an iCloud backup. this is the only way.
Make sure this iPhone is also up-to-date, because if they old Phone was up-to-date and this one isn't, that might cause issues
Good luck
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i am trying to download firefox onto my computer and it goes through the whole run setup download thing and when it gets to where it should start the download wizard it pops up a window that says you may not have access to use all the programs on this computer , either stay as it is or use a different user and when i click on either one it just stops the whole thing . like i never did anything at all .
Personally, I would call Apple back. However...
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I would like to use my new MacBook to manage the information on my iphone.
Attempts to use any other computer other than the original one used in the initial setup generates a message that warns me that everything on the iphone will be erased? How can I back up the information and switch to the MacBook?Copy your entire iTunes folder to your new computer (see http://support.apple.com/kb/HT4527). Then carefully follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770.
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I recently added photoshop elements 12 to my computer but can't get past the initial log in screen. It goes gray and spins. I have a current serial number and log in ID/password but still not working. Any thoughts?
Hello,
I recommend you contact AT&T's dedicated BB Support staff (call their front line, request escalation to BB Support) and have them check to be sure that your account with them is correctly configured for this device. Sometimes when switching devices things don't fully automatically move behind the scenes, and only they (ATT) can validate that.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
How to restore data on new iphone without using the initial setup
I bought a new iphone 5s today but the guy in the shop skipped the initial setup to activate the sim meaning I didn't get to restore the data through iCloud from my old phone as the wifi in the shop wasn't working. I have now got home to a wifi connection and have signed into my iCloud account but how do I restore my data? Or how do I get back to the initial setup?
On your phone: Settings>General>Reset>Erase All Content & Settings. You can now restore your previous phone's backup to your new phone.
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IPhone 6 will not connect to itunes on the initial setup of the phone.
Once the sim card has been inserted, the iPhone asks to be restored from a backup on itunes and asks to be connected the the itunes account. Once connected the phone makes the connected noise and begins to charge, however the image saying "connect to itunes" stays on screen. The itunes on the pc also doesnt recognise the phone and the next stage of the initial setup cannot take place.
any ideas on what to do to solve this problem?You are in recovery mode. Follow the directions in this link EXACTLY as written:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
I set up a new user on my network today and am now in a location without access to that network. I just set her up as a user on her macbook but I can't log in with her credentials. Is that because I am not on the network and it is the initial setup?
You need to set the option to create a mobile account using the Directory Utility app.
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I have a brand new macbook that I want to use. I can't get my wireless connection for a couple of weeks. When I start the computer the initial setup starts...and won't let me go anywhere wlse until my wireless info is put in. Is there anyway to bypass this so I can use the computer...right now I can't go anywhere!
Thanks for the response...I thought that I should be able to bypass this step as well. Any idea how to do it? There is no icon or apple or anything the click onn to get me anywhere else. thanks
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I can't get past the ipad setup.
So I got an Ipad for Christmas and I can't even get past the Ipad setup! It's all fine choosing my language and Country Or Region, but when it comes to choosing a network, for one I don't have Wifi access, so I try and skip that part to go to the Itunes section, nothing even registers, so I try pressing the square button on the bottom of the Ipad, which then says: "Setup Incomplete", which thereby gives me the option of "Continue", "More Wi-Fi Settings" or "Start Over". I click continue but nothing happens!! I'm stuck on the same screen..Can someone help out please??
You can't setup the iPad the way you are trying to set it up without WiFi.
Connect the iPad to your computer and set up with iTunes. You must be running the latest version of iTunes as well. If you do not have iTunes on your computer, download it here.
http://www.apple.com/itunes/
If you don't have a computer, you have to use WiFi to set up the iPad, there is no other way. -
Have base station and added extender for downstairs. Worked great upon initial setup, but now it won't connect despite an "excellent" signal. All i get is a blinking amber light; only get green if I bring it into the same room as the base. Both units are the latest models; purchased 2 months ago. What's wrong? Thanks!!
Power off both the AirPort Extreme and AirPort Express
Wait a minute
Power up the AirPort Extreme and let it run for a few minutes
Now locate the AirPort Express about half way between the AirPort Extreme and the general area where you need more wireless signal coverage, and report on your results.
The more that you can minimize obstructions between the AirPorts like walls, ceilings, etc. the better the wireless will operate. -
When trying to import photos with iPhoto from photoshop... won't let me keeps saying that the photos are already in the iPhoto library but they are not
If you are using Photoshop from within iPhoto the following may help with the workflow. However, we do need to know the answers to the questions posed by Terence and Larry to be able to help you.
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Screenshots are from PSE 10
Note 1: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
Note 2: editing a RAW file with either PSE or PS creates a new file which must be saved outside of iPhoto, i.e. the Desktop, and imported as a new photo into the iPhoto Library. -
I want to reinstall our Adobe Acrobat XI Pro because we have begun to get error messages. I followed the initial instructions but when I logged in I couldn't find "My Orders" page which is required to locate my order and install. Any ideas?
Barbara,
If you are looking for your serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers,please see Find a serial number
Here is the link to download and install the software:
Acrobat XI, X
Pattie -
I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick. My iTunes will not open because it says i need a 64 bit version. Already followed the promted instructions but no luck. Any suggestions??
Oh, you do have the C2D! That's great!
I'm no technical expert, I just like to help out whenever or wherever I can so... I don't know if this can help you, but let me tell you about how I got my Snow Leopard to run in 64 bit mode. When I got my (late 2008) iMac it was running in 32 bit mode under Tiger (2.4 GHz/Core 2 Duo). I eventually upgraded to Snow Leopard & it was running in 32 bit mode (by default) w/1 GB RAM.
Somewhere along the line, I happened to watch a YouTube Video that showed how to upgrade an iMac's RAM, so I ordered two - 2GB sticks of Crucial RAM and then - under the guidance of the 14 or 15 year-old young man who posted the video on YouTube; wearing a rather fashionable static-electricity-neutralizer-wrist-strap, I removed 1GB of RAM & plugged in the 4GBs of RAM. So - boom like that, it was like I bought a brand new machine.
It was over a year later when I stumbled across a way to boot Snow Leopard into 64 bit mode. Turns out that if you boot while holding down the 6 & 4 key combo (the ones above the QWERTY keys), then the machine runs in 64 bit mode. Go figure. Now my Snow Leopard and just about all of my applications - with the ironic exception of iTunes - runs in 64 bit. iTunes seems fine though; if there's a performance bottleneck, I really can't tell.
Well, that's about it..
I hope that something I've mentioned can help you achieve your overall goal.
Finally, it's hard to jump onto a train, a large cat, or a surfboard that's already moving. But don't be surprised when someone a fraction of your age shows you how to.
Best Regards,
mm~ -
I just downloaded iOS 6 because I hadn't downloaded that one yet then once that is downloaded i tried to download iOS 7 but my settings keeps saying that I already hav the latest update but my update is only iOS 6 not 7 so I was wandering how to get iOS 7 to download onto my iPod
iOS 7 not compatible with 4G iPod
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It didn't show up in my music app for several hours. Don't know why... But it's there.
I can now access and add stations through the iTunes Store to play through music app icon.
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