HT201269 It did not ask me to "restore from iCloud backup" now what?

This is a replacement phone to my water damaged phone. I am trying to recover anything that was on my last iCloud backup. I did not receive the prompt to back up to iCloud. How do I get there?

the only way to restore from an icloud backup is during configuration. If you're already past that, go to Settings - General - Reset - Reset all data and content(second option)
then, during configuration, the device will ask you to a) set up as new iPhone or b) restore from an iCloud/iTunes backup. Choose iCloud backup and enter your Apple ID
NB: make sure the replacement device is up-to-date! If your backup is up-to-date and this phone isn't, you won't be able to restore from that backup untill you update this phone first.
Good luck

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HT201269 my new iphone 5c does not give me the option to restore from icloud backup

I am trying to transfer the data from my old phone to my new one and my new 5c does not give me the option to restore from icloud backup
So now what do I do

Settings>General>Reset>Erase all Content and Settings.
Once this is done, it will ask you to set your phone up again. You can choose to restore from your iCloud backup.

My new iPhone 6 was suppose to download information from iCloud (from my iPhone 4). It did not download the pass code, so I cannot get into my phone. At the bottome of my phone I see the message "restoring from iCloud backup. Help

My new iPhone was suppose to download information from iCloud. It has not sent the pass code, so I cannot get into my new phone. At the bottom of the phone is a message"restoring from iCloud backup". Must I wait until this message goes away?

PLease help. I cannot open my iPhone 6 without the pass code. How do I get it from my old phone?

Iphone 6 been restoring from icloud backup for 9 days and still not finished?

I got my iPhone 6 on the 19th when it came out. It's an ATT 128 gb model. I started restoring from icloud backup on that Friday (9 days ago). It still is saying it's restoring from backup. Daily it's asking me to delete the data or keep downloading. This phone is for my business, so the info is very important. I am also worried that all the things in the last week have yet to be backed up since then, because I can't back it up till the restore is complete. I also can't do the new software update 8.0.2. I am on a fast WIFI nearly 18+ hours a day and I can surf the net just fine, but why is my restore from 9 days ago still not finished?

Apple:
This needs to get improved. I had the exact same issue migrating my 5 and wife's 5S previously. It's never worked well. We need status bars, and indications of what has been copied, what remains to be copied, and ways to resume it and pause it without hoping it works and getting messages in the morning asking if you want to resume it, making you wonder if anything actually occurred overnight. The message doesn't pop up within 10 minutes of connecting to power and wi-fi so I have no idea how long it actually takes to come up.
It's unacceptable to think any device owner wants to roll the dice and hope they have all their data. We use these devices for our jobs and that data is critical for some of us. It's not all just pictures of the dog! Even though those are critical, too!! It would be different if this wasn't a known issue and the resolution wasn't so easy...get this fixed!!!

A june 2012 icloud backup shows up on my icloud storage manage list, but does not show up when i try to restore from icloud backup. what to do?

Question repeated: A june 2012 icloud backup shows up on my icloud storage manage list, but does not show up when i try to restore from icloud backup. what to do?
I want to restore from my june 2012 backup because it contains pictures that i lost when my phone broke in september. if anyone could help that would be awesome. thanks

Did you tap "Show older backups" on the Choose Backup screen (see image below)?

HT1766 I had a new handset delivered today due to my old one being damaged. As I went to restore from iCloud backup it is telling me I can't due to the handset not having iOS 7.1. How can resolve this issue?

I had a new handset delivered today due to my old one being damaged. As I went to restore from iCloud backup it is telling me I can't due to the handset not having iOS 7.1. How can I resolve this issue?
Could I select 'Set up as New IPhone' and then update to iOS 7.1 and then proceed to restore the phone from my most recent iCloud backup ?
Any help with this issue is greatly appreciated.

Hi again razmee209!
It has been updating since your last message and it says there's another 6 hours to go, does this sound right or is there a possibility I've been sent a re-con and the update will slow down my new handset considerably?!

I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?

I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?

Hello, Anita.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup. This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6. Try going through the steps in the article below.
iOS: Unable to restore from backup of a newer device
I would also check to see the backup dates in iTunes and if the backup is located on iCloud instead of iTunes.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
Cheers,
Jason H.

My new iphone 6 plus has been restoring from iCloud backup for days. I do not have all my apps or music yet

my new iphone 6 plus has been restoring from iCloud backup for days. I do not have all my apps or music yet. How do I fix it?

Hello Bernharp,
Thank you for participating in the Apple Support Communities.
It sounds like your iPhone 6 Plus is taking a long time to restore from an iCloud backup. I can understand why you'd be concerned after several days of waiting.
This might happen if your backup contains a lot of content such as pictures or your Wi-Fi connection isn't consistent.
If the restore still hasn't completed, take a look at the information in the "Restoring my device from an iCloud backup is taking a long time" and "A message says restore incomplete or some items could not be restored" sections of this Support article:
If you need help restoring from an iCloud backup - Apple Support
Sincerely,
Jeremy

Trying to restore from icloud backup to new phone

I have just bought a new phone as old one was damaged. I am trying to restore from icloud backup. when it asks for a rescue email address it won't accept the address I am submitting even though it is not any of the addresses that are already registered with icloud as apple id, alternate or rescue emails. this has happened with two different email addresses now, neither of which icloud have a previous record of. not sure what to do now!

You actually have to go through extra steps of setting up your phone as new, updating and then erasing and restoring from that back up.

HT4859 how to restore from icloud backup

how can i restore from icloud backup....my manual back up in itunes keeps giving me a blank device w/factory apps

Restoring to an iCloud backup has to be done in the initial setup process. If you have any data on your iPod now that is not in the backup that you want to save you'll need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup (see image below). Be sure you are connected to wifi and your charger as this will take some time to finish.

I had my iPad 2 replaced by Apple today. All my backup was iCloud and so proceeded to restore from iCloud backup point but couldn't proceed as the new iPad needed iOS 7. How can I get I get around this?

I had my iPad 2 replaced by Applestore today. On the new iPad I tried to restore from iCloud backup point but was told I was unable to do this as the new iPad needed to have the latest running system iOS 7 loaded. Is there a way I can do this so I can get my iCloud backup or do I need to go back to Applestore and get an iPad preloaded with iOS 7?

If you feel comfortable you can do the Update to iOS 7 yourself and after you have successfully done that... then Restore your iCloud Back Up.
If you are not comfortable in doing it yourself... Then go back to the Apple Store and get them to do it.
They will be Happy to assist you.

I downloaded the new iphoto to my macbook pro. Now when I open it, there is a message telling me that "your photo library is damaged or unreadable and cannot be opened. Please restore from a backup." What do I do I had 16,000 pictures.....PLEASE HELP!!!!!

I downloaded the new iphoto to my macbook pro. Now when I open it, there is a message telling me that "your photo library is damaged or unreadable and cannot be opened. Please restore from a backup." What do I do I had 16,000 pictures.....PLEASE HELP!!!!!

Try download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

My phone has said its 'restoring from iCloud backup' for 2 days

I received my brand new iPhone 6 two days ago.
When I fired up the phone, I restored from iCloud back up that I did about 10 minutes before hand to make sure it was up-to-date.
Two days have passed, and my phone STILL says its restoring from iCloud backup yet everything is on the phone as far as I'm aware.
I have plugged it into my mac and synced to iTunes, yet its still displaying this message!
Can anyone help?
Thanks!

If you still have your old phone, back it up to your computer using iTunes (connect it, open iTunes, go to File>Devices>Back Up and choose to back up apps and transfer purchased if prompted). Then stop the iCloud restore (Settings>iCloud>Backup>Stop Restoring...hopefully you can still do this in iOS 8) and restore the backup on your computer (connect your new phone, open iTunes, go to File>Devices>Restore from Backup).
Be sure to save any new data you may have (such as new photos) before restoring the backup again.

HT4859 I had to skip the stage "Restore from icloud backup" when setting up my iphone. How do i get back to that so I can restore from a previous phone?

When setting up my new iphone I had to skip the "Restore from icloud backup" stage because it would not connect. How do I now get back to this so I can restore from a previous iphone?

Settings - general- reset- erase content and settings gets you back.

HT4859 I forgot to click Restore from iCloud Backup on new Device.

I forgot to click Restore from iCloud Backup on new Device, and then signed in on the Cloud with the same Apple ID I used to create the Cloud on my old iPhone. Can i still access my CLoud backup for apps, photos, etc.?

You'll have to start over by going to Settings>General>Reset and tapping Erase All Content and Settings. Then go back through the setup screens again and this time choose Restore from iCloud backup (see image below). Note: your iCloud account and iCloud data will still be in your account and will be synced back to your device when you sign back in. You also may want to connect your device to your charger as restoring from backup can take some time to complete.

HT201269 It did not ask me to "restore from iCloud backup" now what?

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