HT201269 Itunes Encrypted Backup Asking for Password That Doesn't Exist - Can't Set Up New Iphone

My iphone 4s has a broken wifi transmitter so it has never been backed up to iCloud. I backed it up on Itunes before setting up my new 5s. When I selected Restore from Itunes on the 5s, I got an "enter password" message on iTunes and saw that the backup of the 4s had been encrypted, even though encryption had not been checked. I looked in Keychain for the password but it wasn't there. Now I have no way to transfer the data from my old phone to my new one. I suspect this is a bug with Mavericks as I just upgraded. I had never used backup encryption before. Any ideas?

If you're still having this problem, try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Note: this will only work if your current ID was created by changing the details of your old ID. It won't work if your current ID is an entirely new ID.

Similar Messages

TS1398 Network asking for username that doesn't exist

I'm trying to use a coffee house wifi with my new iPad 4 mini. It's asking for a username that doesn't exist. Thoughts?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
 Cheers, Tom

Just wondering if I'm looking for something that doesn't exist - can firefox automatically close the "print-preview" window after printing?

I'm using the addon in my firefox toolbar to print preview website data then append to a pdf file. Sometimes I am distracted, then can't remember if I've gone through the process and printed/appended the page to the file. It would be helpful if there was a way that the print preview window would close after printing thereby confirming that the process has completed. Thanks in advance.

Thanks for your reply.
I'm running different versions of firefox on different computers. I'm aware of the upgrade procedures. Same issue in later versions as well.
The add-on is called "Print Preview Button 0.5" by sindre-wimberger which I obtained through the "Search Mozilla Support"
However, that's not really relevant - to bring this back to basics the same situation occurs if you do <File> <Print Preview> then print the document. The print preview screen remains until manually closed. Perhaps there is a setting in "about:config"? Does anyone know if this is so? There is an entry "print.whileinprintpreview" but not sure what setting does here. Suspect if set to "False" then you probably wouldn't be able to print from "Print Preview" screen.
Thanks.

Every time I launch itunes it always asks for password

Every time I launch iTunes it always asks for password. I have no pending downloads or app updates. Nothing. There is no downloads plist to delete, no preferences to set - Fed up wth this. Been searching for answer for months. iTunes Store help just gives the runaround.

Good idea, thanks, but no, that didn't solve it. Any other thoughts?

ITune store keeps asking for password and will not download

Updated the iTune to the newest edition, 11.0.3.42. Now, when I try to purchase new videos or music, the itune store will repeatedly ask for password, even though I put the password in correctly, the box will pop up again asking for password as if I have not input the password at all. It will not finish the transaction or download. The only way I can purchanse anything is to sign out of iTune store, sign back it and make the purchase. Anyone else experience this problem?

I downloaded and installed iTunes and it seems to have fixed the problem:
http://www.apple.com/itunes/download/
I should note that my problem was on Mac.

My daughter has disabled her ipod, and screen is saying "connect to itunes!, when I connect ipod it is asking for password???? can anyone tell me what to do, we have an itunes account set up???

My daughter has disabled her ipod and we do not know how to re-set her password,Message on ipod screen
is "connect to itunes" have connected ipod and it keeps asking for password which we have disabled??
can anyone help.

Place the iPod in recovery mode and then restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Backup asks for password but never set one

All of a sudden, iPhone back up asks for password even though I never set one. When I click on "cancel" on the sign-on screen then it starts back up anyway. How can I avoid the unecessary delay in the back up process?

Hi anna1983,
Welcome to BlackBerry Support Community Forums. The BlackBerry Desktop Manager requires the password you set up on the device in order to connect to it. http://bbry.lv/bjwDRS
Thanks,
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

HT4946 when I did a back up for my Iphone, in order to update software, I did not see request to choose password. Then when I went to restore back up it asked for password that I did not know. Now what do I do?

Help! When I went to restore back up for my Iphone after downloading software update, it asked for password which I did not know. Apparently the box for encrypt had been checked but I do not recall anywhere indicating I needed to choose password. I was sent back to page with 2 options - set up new phone OR restore from back up WHICH I CANNOT DO WOTHOUT PASSWORD. wHAT DO i DO?

Connect it to your computer via the supplied sync cable and restore.

Unencrypted backup asks for password

As you can see from the screen capture, I have an unencrypted backup for my wife's iPhone that was created during the iOS 5 upgrade process. The problem is that the restore asks for a password, and doesn't recognize the password I would have used.
Again, as you can see, the padlock icon is missing in the device backup line; it is definitely not encrypted. Also, I installed Elcomsoft Password Recovery and it says that this backup is an unencrypted backup.
I had other backups that were encrypted, but I deleted those to make sure that I wasn't looking at one of them during the restore. It still won't do it.
Is the backup corrupt, or am I missing something?
Thanks in advance for the help.

I don't think that is it - I searched for all the text in the dialog in the file that you mentioned and couldn't find anything. I get the message form iTunes and other programs too.
see http://flickr.com/photos/ivanstorck/317475966/ and
for http://flickr.com/photos/ivanstorck/317475838/
for screenshots

When Restore the iphone backup ask for password

I take backup before upgrade my iphone and after upgrade i restore the backup but ask me for password and i did not add a password to my backup,
I read all topic for this problem like, my old password , computer password and do many other things but it is not work,
so what can i do now ?
Kindy waiting for your help.
Thank you

That didn't work, I have tried that and tried again just now.
Also I don't think encrypt password was checked because if that gets checked it pops up a window asking for a password and confirm it.
Just wanted to add before I updated ios version on my phone I also updated the itunes to 10.5.

Why does imail on my iMac keep asking for passwords, that when I enter the correct one it does not recognise, but Yahoo does, its driving me nuts!!!!

What is going on at Apple, mail keeps asking for a password, that when I enter, it ignores, my imac is telling me it cannot talk to the Yahoo server, but I can get through every time on Safari. This is driving me nuts!!!

you are lucky i will say,
i got problems with email, update,id,keyboard mistyping, wifi, they said they will send me one they never did, and don't reply anymore, after 55 days witha 3 years warranty. good luck. i swear it is true.

ITunes store always asks for password

Every time I download anything from the iTunes Store (usually about once per week to update iPhone apps) it asks me for my password even though I mark the checkbox to remember my password for future downloads.
Is there a way to fix this? I have tried deleting the item from the keychain and even creating an entire new keychain.
Thank you.

Andy, same here, for the moment.
These steps (maybe pedantic, but it's what I did):
1) Under the Store menu in iTunes, select Sign Out... (logging out of iTunes store).
2) Under the Store menu in iTunes, select Deauthorize Computer... (deauthorizing your iTunes account - be sure to type username and password properly).
3) Under the Store menu in iTunes, select Authorize Computer... (reauthorizing your iTunes account - be sure to type username and password properly).
4) Under the Store menu in iTunes, select Sign In... (logging back into the iTunes store - be sure to type username and password properly).
Since I've done this, I have not been asked for my password, a little less than 24 hours, but no new shows. So Monday morning will be my big test.
Greg

I keep getting pop ups on my Iphone 4S fir a Wi-Fi Passcode for 3H8B2 OR 02915. How do I find passwords? How do I get passwords? Is this from the Backup Verification codes because that doesn't work either. I'm new to this phone so somebody please help.

How do I set up a Wi-Fi Network? I have networks I can choose from on my phone under Settings and then under WI-FI Networks. I have it turned on but when I choose a network, it needs a password and I don't know how to get one. Can someone help? I have a new Iphone 4S. Thanks a million!

The password is set on the WiFi router providing the service, by the owner of the network to prevent unwanted "guests" accessing the network. The only way to know it is to ask the owner permission to use the network. Otherwise, you have to find a free WiFi hotspot that doesn't require a password.

Mail continually asks for Password, Safari doesn't accept

I update today to Safari Version 5.0.2 (5533.18.5). After I did this I have not been able to access my university e-mail either through Mail or a web based access in Safari. Mail continually asks for my password, and Safari doesn't accept it. All my mail settings are correct. Firefox will not allow me to access e-mail through the web either.
I am desperate, can someone help me?

Nobody can tell you anything without proper system info or other technical details.
Mylenium

Prompting password for account that doesn't exist...

Hi guys! My Mail doesn't prompt for passwords whenever I check for my Mail from other providers (Gmail, Yahoo! Mail, etc.). However, my Mail thinks that I have a MobileMe mail account, which I do not. Thus, it always prompts me for a password to that non-existent me.com account. This is pretty annoying. Does anybody know what's going on? Thanks!

Check your smtp servers, it's likely to be there
Mail/Preferences/Accounts/Outgoing Mail Server (SMTP)/Edit SMTP Server List
Message was edited by: Csound1

HT201269 Itunes Encrypted Backup Asking for Password That Doesn't Exist - Can't Set Up New Iphone

Similar Messages

Maybe you are looking for