HT201269 iTunes is recognizing my iPod as a new iPod even though I have my old stuff restored to it and it says the name of it but still asks to set up as new iPod or restore from a backup.

Question

iTunes is recoznizing my iPod as a new iPod and only gives me the options of set up as new iPod or to restore from a backup. I put my old backup on it and everytime I plug it in it still recognizes it as a new iPod. I've tried restoring it several times and it doesn't help anything and I've also uninstalled iTunes and reinstalled it but it didn't help. Please I really need some help I can't download any music with it doing this.

Answer 1

There maybe better ways to do this, but this worked for me when things stopped working a couple of updates back.
Try this; Make sure your stuff is backed up on your computer first. plug the iPod to your computer and do the restore to factory setting. Then set up as if it's a brand new out of the box iPod. (DON"T use your backup copy) Go through all the steps of first time set up. Once complete, add back all your stuff, music, apps, pictures, etc. from your computer. I know it's a pain, but it worked for me.  
By the way; the reason I'm doing this total restore is the RED square in the RED circle. All my music downloaded from CDs became unreadable / unplayable today, (worked fine yesterday-- today crap!!) and none of the fixes listed in this forum would work for me. So I started over, after the restore, the RED circles are gone and my music is playing.
Hope it works, Good Luck!