HT201269 just got a the new iphone 5s, trying to get it set up.. it is stuck on the screen of Terms and conditions in use of icloud and cant go any further??
I have also put my new sim in my new phone and I have no service and my old phone is still working??
Hello ollyped2002,
Congratulations on your new iPhone 5s! Try the steps below if you cannot accept the Terms & Conditions.
First, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you can access your home screen, I also recommend verifying that cookies are not blocked and private browsing is turned off in Settings>Safari:
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Thank you for using Apple Support Communities.
Best,
Sheila M.
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hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again.... dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????
Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards. -
I just got my a new iphone 4 from O2. i plugged in my phone to my computer(windows 7). itunes doesnt open automatically. when i opened the itunes,its still not detecting my phone. on the phone it only shows the cable and itunes logo. please help
Did you try to remove all Apple related software and reinstall iTunes again? Removing iTunes, QuickTime, and other software components for Windows Vista and 7
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I just got a brand new iphone 4s yesterday and found that the phone already had 10 days 15 hours cellular time on it, does it mean the phone is a used one?
That's not a reset pin. There is no reset hole in which to poke it. Neither is there a reset button. It is the SIM removal tool. If you had it, it would save you the agony of finding a paper clip.
The User Guide is available at http://support.apple.com/manuals/ or downloadable from iTunes as an iBook. -
HT4623 just got a brand new iPhone 5 today and my iMessage wont activate on my new phone
just got a brand new iphone 5 today from apple, and my imessages will not activate with the new phone. I was wondering if i had to wait a while for it to activate or is there a problem. I keep getting the message that says it is unable to activate at this time.
it can take up to 24 hours to activate.
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I have an iPhone and sync it with iTunes. Just got my wife an iPhone also. Is it possible to have 2 accounts in iTunes 1 for my wife and 1 for myself? I don't want to mess up things like contacts on either phone.
The best is to create another Windows user profile(additional User Account) where each one of you can manage your own account, library, playlist Apps, Contacts etc,
Refer to this article:
How to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495 -
my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
worth looking at for the future to understand backing up etc -
I cant dowload the itunes i use win 7 with 64 op i get all thge way through then at the last step HRESULT:0x800736FD shows up and cant go any further. please help
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Bootcamp - Seems there is no Support from Microsoft for Windows 8.1, once it is loaded.
I Just got off the Microsoft Technical Help line (Australia ph132058) and they refused to help me because I am running Win 8.1 in Bootcamp.
I have the latest Mac Book Pro Retina with a 1TB Solid State Hard drive running Win 8.1, beautiful machine, but its slower than my old MBP running windows 7 on a standard Drive.
The niggiling problem is that it seems to hang up for seven or 8 seconds on menial tasks........ like generating a new Folder or Note etc. Otherwise it runs reasonably well but not blindingly fast....
I wasn't aware Microsoft refused to help win 8.1 users on the Mac Platform........ shouldn't this Information be made more public...! Seems they are keen to drive potential Windows users away!!
Any suggestions on where I should go for help on this (Windows/Bootcamp in General) would be much appreciated ? ........ don't mind paying a reasonable price if the service is good......
I guess the wheel has turned and Microsoft are having a go at Apple again...?
Many thanks ....... Martin VThanks Turbostar.
I was thinking along the same lines. I installed Win 8.0 Pro and upgraded to 8.1 ........ probably a bad move.
I have bought a new 8.1 Licence but cant risk doing a complete reinstall until I have a back up machine ready. (My old MBP is getting a new hard drive) ......... so will give that a go in about a weeks time when the back up is in place. Cant risk having nothing!
When you say "Clean Install" ..... do you mean everything ..... as in Reformat the Bootcamp sector and start from scratch.?
I have a 2 TB LaCie Thunderbolt drive with my back up data on ..... is there a way to make the Reinstall process and large amount of Data transfer easy?
The reinstall is something I need to read up on. I was hoping the solution might be some kind of Tune up on the SSHD.
Good to hear you have a number of MBP's that are flying, I would be disappointed if the final quality wasnt a bit better.
..... do you have any tips on screen Res on the Retina ..... I am running Windows at 125% Zoom, but the Bluetooth, power, wireless, Date Icons etc are all still tiny ...... could really do with an alternative to the old "Advanced Appearance Settings"
cheers ..... Martin V -
Recently, when I open itunes I cannot connect to the itunes store. It shows that it is connecting then the screen is blank and remains blank. I cannot even open the itunes help section from itunes. I had to log on to the support sight from my browser. Any ideas????
Hi.
I have spent the past 10 days trying to solve this problem of “iTunes Store” no longer opening.
During this time of emailing backwards and forwards to iTunes Support nothing they suggested worked. All the links they sent didn’ toffer any help. I was basically just being told to delete iTunes and then reinstall it again.
After this long period of emailing each other every day,they finally told me that I need more detailed Technical Help and gave me a phone number to call their Apple Telephone Technical Help line.
When I explained all of the above, the man I was speaking to said did you delete EVERYTHING connected with iTunes, to which I said that I had deleted iTunes so I assumed that would be it. I was then told that this was the problem, I was not told to also delete Quick Time and Bonjour etc., infact everything else connected with iTunes.
So this is the procedure:
Control Panel/ Delete/Uninstall a Program
Then delete ALL of the following: “Apple ApplicationsSupport”, - “Apple Software Update”, - Bonjour, - “iTunes”, - “Quick Time”.
Finally, go to ‘Start’/’Search’ then type in iTunes and then you will see appear a whole string of at least 10 files all with the word ‘iTunes’ in each file name. DELETE EVERY ITEM. You should have now entirely cleared your computer of everything connected with Apple iTunes.
Now, Reinstall iTunes, which will reinstall everything you have just deleted explained above.
Result? It all workedagain!! -
I can't view my photos on my TV using AppleTV. This is because when I get to the iCloud Photo Settings page and turn on My Photo Stream,there seems nowhere else to go to look at my photos. I guess there is a simple answer! Can anyone help.....please
artschic:
Welcome to Apple Discussions.
Congratulations on your new MacBook Pro. You'll love it.
In terms of your PowerBook G4, apparently your Hard Disk Drive has failed completely and I am not sure what else it wrong.
First, try this:
• Shut down the computer.
• Locate the following keys: Command, Option, P, and R. You will need to hold these keys down simultaneously later.
• Turn on the computer.
• Press and hold the Command + Option + P + R keys immediately after the startup chime.
• Hold keys down until you hear the startup chime for the third time.
• Release the keys and immediately hold down Shift key to start up in Safe Mode.
• Log in and empty Trash.
• Restart normally and log in.
If that does not work try Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel, and report if it says anything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior
If still no dice, try the procedure outlined in the article Resolve startup issues and perform disk maintenance with Disk Utility and fsck.
cornelius -
so..basically- can I sync my phone here to get it started, and then continue playing at home? I have no intentions in ever transferring anything from my work computer- but I want to get this up and running!
Read here.
iTunes: How to set up an iTunes Store account (Apple ID)
I know you are impatient but better to wait until you get home and take your time thus eliminating mistakes.
Connect the iPhone to your computer and follow the onscreen instructions. If you connect the iPhone to another computer first, you will have to re authorize your home computer. You don't want to do that.
Patience grasshoppa. -
Ive update itunes, restored iphone, and liver support is closed. does anyone know a fix. the sim card has been verified by o2 customer services, and they insist its an apple issue.. please if anyone has help let me know.
Nfor some odd reason my ipod started working again today. So i no longer need help.
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HT201210 i just got a brand new iphone 4s and it will not let me update it to 6.0... why?
Its my first Iphone, I love it, but this is frustrating me, i've had to download the software 5 times... has taken a total of 5 hours to dl it. now that i have it in itunes, it won't let me install 6.0. can i get a little help plz?
titalist wrote:
can i get a little help plz?
Possibly.
Can you be bothered to provide some specifics of what is occuring?
We're not mind-readers. -
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