HT201269 Lost iTunes music?

A while back I had to do a reset on my iPhone 4. When I did this I lost all my purchased iTunes music. All of the songs were purchased through my iPhone and never transferred to my computer. At the time, I only had 8g of memory and no storage left on my phone so I was never too concerned with putting the music back on it, I just used pandora when I wanted to listen to music. I have since purchased an iPhone 5 and now that I have more storage I would like my music back. I tried going into iTunes and searching for the songs thinking maybe I would just have to re-install the same way I would if I deleted an app and wanted it back, but all it sasy is "purchased" and gives me no option to re-load the song to my device. It doesn't even give me the option to purchase again. Anyone have a solution for this?
Thanks!!!

http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US

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