HT201269 My I phone 4, now has nothing, no apps, pics, contacts, etc. My new MacAir Book said it was backed up, but can't even phone 911 on my I phone now??
My I phone 4, trying to transfer contacts, etc onto my new MacBook Air, now my phone does not even work...not even 911 emergency...what happened??
Thanks so much Meg. Unfortunately, iTunes is the program I use to perform syncing. I don't really have other outside options. It is also the location of the backup I would use to restore my phone, and my only way to reclaim important data. I am concerned that, since the last backup occurred when the "other" bar was only moderately huge (around 29G I think), that a backup would replicate the problem back onto my phone.
My contacts, etc. are all in address book and the calendar app on my Mac. As far as I know, iTunes is the way to get them back, but iTunes is where the problem is.
Any thoughts on this?
Similar Messages
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I have an iPhone under my parents account. Now that I have my own, I would like to change the Apple id on the phone to my own (new) account. If I do so, will I lose all of my apps, music, contacts, etc?
SMinsk wrote:
Thank you, can I transfer them to my account
No. -
i save my photos to camera roll. then back up but can't see it on icloud. why? we just lost 300 photos on my other iphone because we do not get proper help. that's why i need to learn now.
You can't view your back up files at icloud.com.
You can't view your camera roll and you can't view your Photo Stream files at icloud.com.
The icloud back up plan allows you to "restore" your iOS device from the files you backed up at icloud.com. -
I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I opened the file, I need to verify the serial number. I entered. But it showed up that the serial number is valid, but the qualifying product could not be found. I could not be able to find Ver 11 from the list. What can I do?
The qualifying product is the older version that you owned before you purchased the upgrade to version. It is what qualifies you to use the less expensive upgrade version. So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html -
I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there. Now when I open the photos on my new Mac Book Pro, they are small - am I missing something?
I am using 10.8.2 Mountain Lion btwI dragged the Photo library icon from the backup drive on to iPhoto on the laptop
That means you imported one Library to another.
Never import one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
So the reason you're seeing small photos is because you're seeing the iPhoto thumbnails from the back up library.
So, what to do?
Do you still have the back up? If so, trash this bunged up library and restore from the back up again. HOw to restore will depend entirely on how you made the back up, but no version of restoring includes importing the library.
Regards
TD -
I went to upload he newest itunes and to download my pics to my computer by backing them up. So I hooked my 3G phone up to my computer and it said it was backing up my photos,etc....It then said something like it was unable to successfully backup my photos. Then something came up saying thephone needed to be restored but I didn't push on that button because it would said I would lose all of my data (i have my pics of my little guy who has been suffering from cancer...too priceless to lose). So I didn't push on that button and now all that is on my phone screen is the itunes symbol and a pic of the usb adapter showing an arrow pointing to the itunes symbol.
The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck. -
my iphone 4s has no reception since 2 weeks and the UK carrier says it is apple fault as I can't even see the imei number. What should I do?
A missing IMEI # is a critical failure. Usually the result of jailbreaking/hacking.
Regardless of the cause, the phone will need to be replaced. There is no way to correct a missing IMEI. -
My time machine backup external hard drive has failed. I have a newer external drive already connected to my MAC but can't figure out how to get Time Machine to set up on it
http://pondini.org/TM/21.html
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Data on 4 of 5 calendars on ical covering dates from 1/1/2013 through 1/22/2014 simply disappeared. Apple support could not offer an explanation, after two hours on the phone, and over an hour at the Apple store (genius bar). I thought the data was backed up, but data for the same dates was also missing from my external hard drive.
All the information prior to 1/1/2013 and after 1/22/2014 still exists, along with dates into the future. The missing data apparently no longer exists anywhere, but I am curious as to what may have happened, and is there something I can do to prevent it from happening again. Backing up on an external hard drive is obviously not the answer.Have you tried resetting Calendars in iCloud ?
If not, open System Preferences > iCloud
Deselect the box next to Calendars then reselect it.
Give iCloud a few minutes to re sync the data if it can. -
I have an iPhone 4 and received the 5 today. I have hundreds of pictures and apps on the 4. How do I get all the apps, photos, contacts, etc. onto my new phone?
Can't you just Sync it to the Computer you usually Sync to...?
That should reinstate your Information...
iPhone Syncing
http://www.apple.com/support/iphone/syncing/ -
My pics was backed up but i cant find the and i cant get to my phone
my pics was backed up but i cant find the and i cant get to my phone
How did you back them up? If you have an iCoud backup of your phone, that will include your camera roll photos. To recover them, restore the backup as explained here: https://support.apple.com/kb/ph12521.
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My iphone is not backing up to icloud even though on itunes i have set it to back up to icloud. whenever i do a cable connection between my iphone and mac at the end of the exercise it indicates the last time the iphone was backed up i.e. "last back: 9.08a.m. but on the iphone itself it says it hasn't been backed up since March and on icloud there hasn't been any back up because the latest additions to the iphone are not there.
Periodically i get this message "This iphone has not been backed up ... weeks" I have followed through with all the steps and still no joy. I did however notice that my icloud email account on the iphone is different to the one i have on the computer. It would apear that I am using the two interchanagably but i have been trying to correct this so that i"ll use the same one right through.
Might this be the problem and how can i resolve it? Pls helpIf this is your first time backing up your phone then yeah it might take several hours. It's definitely something you want to do before you head to bed. So try that but also make sure that your contents that are to be backed up are less than 5GB since iCloud only has 5GB of space. Usually photos are what would take up the most space so check how many photos in terms of GB you have by going into settings->general->usage then look at photos and camera.
Hope this works! -
I can't deauthorise my daughter's last computer from iTunes because it has crashed. We have three computers in the house but I can't authorise my new MacbookPro for iTunes or homesharing because it says I have 5 computers authorised (I don't). I can't even get my music from the iTunes library on my old Macbook onto my new one, because it won't let me sync my iPhone 5 with my old Macbook, as I can't update the iTunes software. So I have a new MacbookPro and a new iPhone 5 and I can't get any of my music on either of them. I feel singularly depressed.
As you have more than 1 computer authorised then you should be able to log into your account on your computer's iTunes (Store > View My Account) and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.
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I was updating to the IOS 8 thru ITunes on my 4S when it came unplugged from the computer (dumb dog). Now the phone just has an image of plugging in to the ITunes icon and when I plug it in it says its in recovery mode and needs to be restored to original settings and I will lose all of my contacts/photos/etc. Is there a way to reverse this and just get my 'old' phone back with all of my stuff? I only have the free ICloud storage so I know most of my stuff will be lost. Yes I know..,hindsight is 20/20 on buying the backup. Help please!
In short. No, you cannot unsync. If you had a back up from your old iPhone you cand restore from a back up.
In iTunes go to Edit > Preferences > Devices > and select the latest back up.
Before you synced your phone did you have it set up with the PhotoStream or iCloud? The pictures would be saved there. Or if you had them sync to a file on your computer. -
Hi All
I have run into problems with my iPhone 4. I hadn't done an update for a while so decided to get my itunes and iphone 4 up to date. I downloaded all the latest versions. However now non of my third party apps work and my largest one has vanished. I try and open them and they flash up and then close again. I thought the easiest thing to do was to restore so I tried to syn my apps onto itunes so I wouldn't loose them. However it won't let me sync the apps onto iTunes. It ill allow me to syn the old version when I just started but since then I have bought a dozen other apps. Can anyone help. thanksWell this won't work for me...
I had all of my apps and music stored in iTunes, I updated to the newest 9.2 iTunes and did a 4.0 update to my iPhone 3G all the while not noticing that EVERYTHING IN iTUNES was GONE. When I got done updating my iPhone it was late so i went to bed... Next day came back to sync everything and thats when I saw it was all gone...
http://support.apple.com/kb/HT1451
did what the link said and NOW I have all my 6K+ MUSIC back but not ONE APP. The App's are completely gone from when you nav. to the location the link says... There isn't a mobile sync folder there...
NOT SURE WHAT TO DO NEXT... Very Frustrated and MAD. I don't want to redownload all my apps manually. TO many to do it that way.
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