HT201269 MY I PHONE FROZE ON ME I CANNOT GET IT TO OPEN IT SHOW THE WIRE & I TUNES SYMBOL
MY I PHONE FROZE ON ME I CANNOT GET IT TO OPEN IT SHOW THE WIRE & I TUNES SYMBOL
That means connect it to iTunes on your computer in order to restore it as new.
Similar Messages
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My phone froze. I restored it but none of my apps showed up. Ihave tried several times to sync it but each time it freezes up the phone again and I have to restore again....Have done this about four times now..any suggestions?
If you are restoring from a backup and you are still having problems, it leads me to believe there is a corrupt file in your backup. Restore the phone as new and then sync your applications over from iTunes. Make sure you have transferred your purchases from the phone to iTunes. Also make sure you have your camera roll imported to the computer and your contacts/calendar synced to a supported application. Restore as new gives you a fresh start, and you can then sync everything else after the restore.
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My I phone froze. When I did a quick restore it said to plug to I tunes. I do not have my computer can I use my mom's computer and go to I tunes?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures? Is there anything I can do to get them back as my other phone has now been cleared. On my iCloud storage it still shows that my previous phone had all the info still?? I'm confused!
Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
Or, you can find other apps in the app store that send camera roll photos to a service like Dropbox.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure". -
I cannot getr my phone to turn on after a software update. it is only showing the itunes icon and a cable. What should I do /
Hi patche,
I would recommend you to connect the iPhone to iTunes and follow the steps provided,
Once you connect the iPhone to iTunes you will be able to Set-up your iPhone on the iTunes itself with the available options.
HOPE THIS RESOLVES THE ISSUE.
Regards,
Abhishek D.K -
i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!
Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I cannot get my iphone 4s to allow the phone to ring. It only vibrates. I have checked everything. Please help......
What "everything" includes?
When you select a ringtone what happens? (Try to change from a ringtone to another).
Did you tried a reset? Hold down Power and Home buttons together until Apple logo appears. Then release and wait to reboot.
Check again. -
My phone will not charge when plugged in. It doesn't show the charge bar as green
My phone will not charge when plugged in. It doesn't show the charge bar as green
Hello alleyfun
For issues with your iPhone not charging, check out the troubleshooting below to see if you can get it sorted out and working again.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Resolving issues
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue persists, please contact Apple Support.
Regards,
-Norm G. -
My i phone froze up and i cant get to do anything not even shut off
i went into stettings to accessibility to put on voice over and phone froze up and i cant even shut it off any sugestions
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).
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I have a problem with my iPhone 4s. An Apple rep looked at the phone tonight and determined I will need a new phone. I am now trying to back up my data to iTunes but I cannot get the phone to turn on. I have it plugged into my computer monitor but it just slowly flashes the Apple symbol. Any ideas on how I can get it to power up for the backup?
Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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Hi all, I have a new Iphone 5, currently so i believe up to date.. however cannot get airplay facility.. Could anyone advise how I get it, colleuges say it should be there automatically, but no joy!!
tried all the things on help pages, still no good? I travelled in a new car today, a friend paired his phone to the car and it played music via bluetooth/air play button, i paired my phone and got jack diddly nowt.... would it be worth taking my phone to a local Apple store??? frustration is killing me.
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I have just tried to update my iphone 4 to iso 6, it got almost all the way through then froze. the only screen i get now is with the itunes icon and picture of a usb cable end. I can turn it on and off but not reboot or do anything else. Further more the computor now does not recognise the phone being connected/disconnected. Help please!
Follow the troubleshooting steps shown in item #5 at the bottom of this article: http://support.apple.com/kb/TS1538, under "If the device is not recognized while in recovery mode".
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I was shown that I needed an update. I logged into itunes and the update started. can back 10 minutes later. it said that my phone did not update and the phone was not recognized in itunes. the phone only shows a plug into itunes icon and will not respond to any other commands.
what should I do?See http://support.apple.com/kb/TS1538.
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I tried to download IOS7 to my Iphone 5. After quite a while, my phone had the symbol to connect to Itunes. I went to our desktop and did this. A message said I had to restore my phone. I clicked on restore. In a short while, I received a message saying my phone couldn't be restored and received error 3194 "This device isn't eligible for the requested build"
So how do I fix this? Can you help me?
Thanks
Brendahttp://support.apple.com/kb/TS4451
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Please someone on this Earth tell me how to obtain a CASE NUMBER so I can transfer a license...
For the LOVE of God, please someone, anyone tell meThank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?
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