HT201269 My iPhone 5 isn't being recognized by my laptop anymore?

My iPhone 5 isn't being recognized by my laptop since I upgraded from the 4S.  Any ideas?

Read http://support.apple.com/kb/TS1591

Similar Messages

  • IPhone Isn't Being Recognized By PC

    I have been recharging an older iPod on my PC at work for a few days now. It was formatted on my Mac at home, so when the computer prompts me to reformat it, I simply click No and let the iPod charge from the computer. I don't try to sync it or anything, it's just there to charge.
    The problem is, after charging the older iPod on my PC, it doesn't recognize my iPhone when I plug it in to sync it with the iTunes on that computer.
    Any ideas on how to get the computer to look for the iPhone so I can sync my music?

    Hi BadGyalShani,
    Thanks for visiting Apple Support Communities.
    It sounds like your iPhone may not be recognized correctly by your PC. I recommend starting with the troubleshooting steps in this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Regards,
    Jeremy

  • My iphone isn't being recognized by itunes and is stuck on the itunes/plug symbol on the screen.

    I got an error from an update and now my iphone 4 doesn't show up on itunes as a device.  Does anyone know how to fix this?  I have the most recent version of itunes downloaded.

    Quit iTunes.
    Disconnect your iPhone from your PC.
    Go to Control Panel.
    List installed software and remove the driver software for the iPhone. It's named something like "Driver or Device, Apple iPhone".
    Restart Windows 7.
    Connect your iPhone, make sure it the screen is not locked.
    Windows should automatically re-install the driver software for the iPhone now.
    If it has done that, start iTunes.
    iTunes should now detect your iPhone again.
    Kind regards,
    emeu1

  • My iphone isn't being detected by my laptop

    I have been trying to sync my iPhone with itunes and it wasn't working and then I noticed that my computer isn't even picking it up. I have changed cords and usb ports, I have restarted and looked for updates for everything and it still won't pick up my iphone, What am I doing wrong here?

    http://support.apple.com/kb/ts1538

  • My I-touch isn't being recognized by I-tunes anymore but now Windows 8 has it...how can I get it back to I-tunes???

    Somehow Windows 8 got of hold of my I-touch and now it won't get recognized on I-tunes.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests

  • My iPhone 3GS isn't being recognized by iTunes.

    My iPhone 3GS isn't being recognized by iTunes. When I plug it in, it just says "capacity: n/a. software version: n/ a. serial number: n/a"

    http://support.apple.com/kb/TS1538

  • Iphone 5 in boot loop and isn't being recognized by my computer.

    Hey, I'm having a serious problem with my Iphone 5 right now. A few days ago my Iphone began having problems. I clicked on an app then i received multi colored vertical lines across my screen then i experienced the boot loop. Every time i turn on my Iphone it is stuck in the boot loop with the apple logo fading out every 3-5 seconds then it will flash with a white horizontal line across the top quickly and the boot loop will restart itself. I tried connecting my Iphone to my computer but it isn't being recognized. Also i tried various other computers but yet none of them recognized the phone. Also, previously i had some minor problems with the battery it would sometimes die with about 15-20 percent battery still left maybe this may contribute to this continuous boot loop i am not sure. Can anyone please help me i just got this phone not too long ago. Thank you in advanced

    also i have tried a hard restore but i still experience the flashing apple logo after i attempt it

  • My iPod touch isn't being recognized by my pc. The lock button on it won't work due to water damage, and a friend of mine fixed the problem by restoring it on his computer. How do I restore it without the lock button?

    My iPod touch isn't being recognized by my pc. The lock button on it won't work due to water damage, and a friend of mine fixed the problem by restoring it on his computer. How do I restore it without the lock button?

    first try:
    iOS: Device not recognized in iTunes for Windows
    next
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My Ipad 3rd Gen isn't being recognized by my computer...

    My Ipad 3rd Gen isn't being recognized by my computer / (doesn't show up in itunes)...
    I have tried to use it with the following:
    Windows 8 64
    Windows 7 64
    Windows 7 32
    Mac OS (newest)
    All tried with Itunes 10.7.
    I bought it about 3 weeks ago and activated it through WiFi.
    It has never been recognized on any computer I have tired it with.
    I also tried to connect in DFU mode(didnt work)
    Do I have a defective Ipad?

    make sure you have itunes installed on that computer. itunes comes with the essential ios drivers which are needed in order for your computer to recognize your iphone.

  • TS1538 my ipod touch 4g isn't being recognized by the computer nor Itunes.

    My ipod touch 4g isn't being recognized by the computer nor itunes. I didn't charge my ipod for about a week and then I bought a new usb cord and since then my ipod won't be recongnized. I've tried everything and nothing seems to work. My ipod still charges on the computer. Please help!!!!

    Did you try everything here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Next try another computer.

  • All of the sudden my iPad (1st generation) isn't being recognized by

    All of the sudden my iPad isn't being recognized by any of my PC's.  The PC's are working fine (they are still recognizing our iPhones)  and I'm pretty sure that the problem is with my iPad.  Please help!!!

    Having the same issue.
    iPad 1 updated to 5.0.1 was working fine. Suddenly will not recognize when it has a USB cable plugged into it. Almost as though the cable isn't even plugged in. I left it plugged in all day and it's charge increased by about only 5%
    Tried different comptuers and the external power supply - same results. The iPad doesn't even recognize the cable is plugged in.. no lightning bolt symbol or anything.

  • My iPhone is not being recognized under "My Computer"

    When I first got my iPhone, I had a Dell. So I synced my phone to that computer. I just got a new iMac, and have switched everything over. My iPod shows up under "My Computer," but my iPhone doesn't. And I first synced my iPod to the Dell. I've been able to sync my phone and my iPod in iTunes and transfer pictures from my phone to my computer with relative ease. I've restarted and reset my phone, but it still does not show up under "My Computer." Do I need to contact Apple Support or is there something else I can do? Or is this really not something to be concerned with?

    Hey I need some help please. I just downloaded iTunes 8 and signed up for MobileMe. After doing this I was trying to sync my iPhone in iTunes so I could get the MobileMe app on my phone. However, now my phone isn't being recognized in iTunes. I've tried all the suggestions on the support page except reinstalling iTunes because I'm concerned about losing my music files. Can anyone point me in the right direction?
    Thanks!!!!!!!!!!!!!!
    iMac Mac OS X (10.4.11)

  • My ipod touch isn't being recognized by itunes ?

    So my ipod wasn't being recognized by itunes so i sent it away to apple to be fixed and they sent me a brand new one but this one isn't being recognized by itunes eitheir? I've uninstalled and re-installed itunes plenty of times, my lead is perfect and its really annoying me i have no music or anything on it? Help please:o

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My internal hard drive isn't being recognized on my macbook pro but when I put the HD in my Mac Pro (desktop), the desktop computer recognizes the HD.  When I insert the installer CD on my laptop, it also doesn't recognize my hard drive. Please help!

    My internal hard drive isn't being recognized on my macbook pro but when I put the HD in my Mac Pro (desktop), the desktop computer recognizes the HD.  When I insert the installer CD on my laptop, it also doesn't recognize my hard drive. Please help! Thank you!
    I've also been getting an image with the folder and question mark. I've tried everything on the apple support page but it doesn't seem to work either.

    Well, I tried all of your suggestions and they didn't work -- no surprise because I was trying to backup to my external c.d. disk.  Duh!  The application for the home is in the mail.

  • TS1538 My iphone is not being recognized by iTunes.

    The computer is "seeing" the phone, but nothing is coming up in iTunes.  I have a 2nd iphone that is being recognized.  I have another computer, rebooted, reinstalled, and tried holding the home button as I plugged in the usb cable.  I went to do a restore and ever since the phone says to connect to itunes and then is not seen by itunes.  Any suggestions would be helpful!

    Follow up...took it to the Apple store and they were able to get it to connect to iTunes...go figure!

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