HT201269 my phone says my itunes is out of date but it isnt

i cannot connect to itunes because it says its out of date but it isnt. 

Assuming you have OS10.6.8 as stated. Have you tried to update Flash Player yet? You can either go directly to the Adobe.com site, or from your Mac's System Preferences under the Apple menu. Also, you may see popups asking to update Flash, but I prefer to go directly to my System Preferences as there is a small chance a popup could be fake.
Under System Preferences, Flash is in the "other" section. Select this, then go to the "Advanced" tab. There's a section to check version now and it states which version you have. Make a note. Go through the update procedure when it asks to update, then check the version again. If it didn't change to 11.8.800.168 (as of today, I hope), then try the Disk Utility permissions repair.
Disk Utility is an app in the Mac's Utilities folder, although most people also have it on their Dock. When run, you select your Macintosh HD in the left column, then in the right, with "First Aid" tab selected, there's a button near the bottom to "Repair Disk Permissions." This is a housekeeping chore that helps clean up certain parts of the OS. It can take 10-15 minutes or more to complete. When done, go back and do the Flash Player update again, and see if the latest update actually installs.

Similar Messages

  • TS1406 I have itunes 10.5.5 and iam trying to upgrade to 10.7, having installed ios6 on my wirelessly, my itunes is out of date and cannot sync to my phone. When try and update, I get the message pathway cannot be found please choose another pathway to in

    I have itunes 10.5.5 and iam trying to upgrade to 10.7, having installed ios6 on my phone wirelessly, my itunes is out of date and cannot sync to my phone. When I try and update, I get the message pathway cannot be found please choose another pathway to install? So it gives me 1 more option but same outcome.
    Running Xp but cannot also uninstall Itunes, it simply wont let me. Please help me???

    When I try and update, I get the message pathway cannot be found please choose another pathway to install?
    Which particular .msi file is the message going on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

  • I just updated my Iphone 4 to the IOS 6 update and now i cant connect my iphone to Itunes because apparently my itunes is out of date? and then when i try and update itunes it says i need a new OS completely is there anything i can do???

    I just updated my Iphone 4 to the IOS 6 update and now i cant connect my iphone to Itunes because apparently my itunes is out of date? and then when i try and update itunes it says i need a new OS completely is there anything i can do???

    Are you running Leopard on your Mac, Laurie?
    If so, try instead updating to iTunes 10.6.3.25. (That supports earlier models of iPhones running iOS 6, even though it can't run the new iPhone 5s.)
    A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
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  • I still cannot update my 4S to iOS7 from 6.1.6. The phone says the software is up to date. Any solutions out there?

    I still cannot update my 4S to iOS7 from 6.1.6. The phone says the software is up to date. Any solutions out there?

    Most likely, you have an iPhone 3GS not a 4s.  See this to identify your model:
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  • When I plug my shuffle into my PC it says in ITunes that it is syncing, but when I safely disconnect and plug in my ear phones the shuffles tells me to download music from iTunes and there is no music on it.

    When I plug my shuffle into my PC it says in iTunes that it is syncing, but when I safely disconnect it from the PC and plug my earphones into my shuffle it says I need to sync music from iTunes.  What should I be doing differently?

    Copy everything from the old computer or your backup copy of your old computer to your new one.
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  • I have downloaded my music off of my phone to my iTunes account on my computer, but when i download music on my laptop it doesn't load to my phone? How do i do it?

    I have downloaded my music off of my phone to my iTunes account on my computer, but when i download music on my laptop it doesn't load to my phone? How do i do it?

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  • HT1527 when attempting to connect to the itunes store, the status message says "accessing itunes store..." but never connects.  how do i resolve this?

    when attempting to connect to the itunes store, the status message says "accessing itunes store..." but never connects.  how do i resolve this?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • HT4623 my phone says i have updates for my apps but when i open update screen it is blank.  Phone badge sais 2 updates yesterday and now it says 4.

    my phone says i have updates for my apps but when i open update screen it is blank?  its driving me crazy

    Close the App Store app, double click the home button, press and hold the App Store icon until it wiggles, press the X, open the App Store app again and you should see your updates.

  • I keep getting pop-overs saying my Java is out of date.

    I keep getting pop-overs saying my Java is out of date. I already have updated Java and removed any previous versions to prevent a false reading. How do I block this from happening. This occurs on all of my computers when using Firefox. It is getting out of control.

    What does the Mozilla Plugin Check page say about Java?
    http://www.mozilla.com/en-US/plugincheck/
    Overall, you may have some Malware installed that is generating that message in an attempt to entice you into installing something that is even more malicious.
    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
    * [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • Popup says that firefox is out of date. update to continue

    I get a popup when i am on a videopoker site the says."Firefox is out of date. Please update to continue.
    Previously i got a popup that said "Flashplayer is out of date. Please update to continue.
    The only info i can provide, since i'm no geek, is a (browser/Ip) address i see on the screen. It says 8.29.133.184/browser/firefox. Looking up that # traces it to "Beyond Hosting LLC.
    I have run every malware/scan i can find to eliminate this to no avail. All scans come back clean. Ideas ?

    Note that you should only update Firefox and plugins via their official web page.<br />
    If you click a link on a pop-up then you may end up with installing malware.

  • HT1420 i can not access my account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavialable,but i can sign into the apple website.

    i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.

    That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

  • My old iphone backup date of 1/15/12 on itunes seems out of date.  I just synced it before I am going to initiate my new iphone 5 from the Mac that I just synced with.  Will it pull the recently synced info or the 1/15/12 data?

    My old iphone backup date of 1/15/12 on itunes seems out of date.  I just synced it before I am going to initiate my new iphone 5 from the Mac that I just synced with.  Will it pull the recently synced info or the 1/15/12 data?

    Let me see if I've gotten this right! You want to remove an account from BOTH machines? Do this for your new machine first, then for the other.
    Click the Apple logo on the top left of the screen, System Preferences, Users and Groups (under Systems), unlock the lock in the window if its locked (you need to know the password), select the user that you wish to remove, and click the - sign next to the + sign for Login options. A window will pop up with some options. Select Delete this user and securely, and click 'Delete user'.
    After this, do an update from the App Store.
    Thats all there is to it.
    For the other machine repeat the process except for one thing. Before you delete the user in this case YOU, you will have to give Administrator priviledges to your son bu checking the box 'Allow user to administer this computer'.
    Do NOT do anything from Finder ... if you dont know how to fix the consequences of the problems caused.
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  • Phone says there is a new text message but there is no blue dot next to any of the conversations, nor is there an unread message at the end of the conversation.

    Phone says there is a new text message but there is no blue dot next to any of the conversations, nor is there an unread message at the end of the conversation.

    my ipod is not the newest update possible as i said i tried to update but it wouldnt let me as it wont let me on wifi sources such as safari facebook and other apps which use wifi.all the apps are fully updated

  • Why does the start up web page say my Firefox is out of date; and the link I click to to fix it says it IS up to date? Was the first one a lie?

    Which is the lie, the first page or the second web page?
    The details are that my first time user impression is that Firefox is a liar, or that the web page is developed by liars; or that the program doesn't function well as it said that my Firefox was out of date, but the link to fix the problem said that is was up to date. So, the only purpose of the statement that it was out of date was to get me to register, and that the company doesn't care what I think about it. I am totally open to another logical explanation. I mean you could give me an illogical explanation based on emotion but I'll just reject it and then uninstall Firefox because, well, that should be obvious. So, if it wasn't a lie, then the second page was a lie.... which is it?

    If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.
    *Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
    *Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
    Do a malware check with several malware scanning programs on the Windows computer.
    Please scan with all programs because each program detects different malware.
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • Software out of date, but won't update, Software out of date, but won't update

    My mac is running 10.4.11. I know it's out of date, but when I try software update, it says my software is up to date.  I'm assuming this is the reason I can't update my iTunes and thus also can not sync my iPhone to my iTunes.
    I saw another question similar and someone responded that you would need to PURCHASE the next update. Is that true? And if so, that's terrible. Please tell me there are downloads available for me so that I can update my operating system and then update my iTunes.

    Mac OS X 10.5 Leopard installation system requirements
    http://support.apple.com/kb/TA24950
    Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
    If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
    MB427Z/A  Leopard 10.5.1 install DVD
    MB576Z/A  Leopard 10.5.4 install DVD
    MB021Z/A  Leopard 10.5.6 install DVD (single user)
    MB022Z/A  Leopard 10.5.6 install DVD (5-user family pack)
    Installing Mac OS X 10.5 Leopard
    http://support.apple.com/kb/HT1544
    Mac OS X 10.5 Leopard Installation and Setup Guide
    http://manuals.info.apple.com/en/leopard_install-setup.pdf
    After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
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    See Software update, upgrade--what's the difference?
    http://docs.info.apple.com/article.html?artnum=25811
     Cheers, Tom

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