HT201269 pictures wont download from icloud to new device

Majority of pictures from Camera Roll are not downloading to new device from icloud backup.

Are these photos backed up on your PC?   (they should be - regularly)
If not, try restoring from your backup again.   You'd have to erase all content and settings and start over.

Similar Messages

  • I recently upgraded my 4s to a 5s. the verizon store took my old phone for a trade in. i cannot get any of my pictures to download from icloud. my photo stream folder only has a small percentage of the photos in it. any help would be greatly appreciated.

    i recently upgraded my 4s to a 5s. the verizon store took my old phone for a trade in. i cannot get any of my pictures to download from icloud. my photo stream folder only has a small percentage of the photos in it. any help would be greatly appreciated.

    That's possible if he didn't connect to a WiFi hotspot after taking them.  I don't think the "Personal" Photo Stream uploads over Cellular, unless they changed it since the last time I used it.
    If that's the case, then the photos likely didn't upload to Photo Stream and are stuck on the phone.
    And you're not going to be able to get them back, either.

  • Bought a new 4s and need to transfer photos from iCloud to new device. iCloud is giving me an old @me address. I do not have the email or pw  for the iCloud account. How do I retrieve this information? Thanks.

    Bought a new 4s and need to transfer photos from iCloud to new device. iCloud is giving me an old @me address. I do not have the email or pw  for the iCloud account. How do I retrieve this information? Thanks.

    If you need to change the iCloud ID on your new phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Downloaded from iCloud to new iPhone 6.  Says it's still downloading, but I know it's done.  Cannot update software.

    New iPhone 6 downloaded from iCloud finished.  Why can't I update software?

    Software updates don't come from iCloud, they come from Apple servers. How are you trying to update?

  • HT201418 After restoring from iCloud to new device - strange Apple ID popup on the phone

    I have change my iPhone 6 to 6+. I have done backup of the old iPhone to iCloud. When I started restore process - iOS system gave you a question with Apple ID (is this your Apple ID?) as always with strange one. I guess system is always giving suggestion to the Apple ID account latest backup was done to the nearest server of iCLOUD. Of course I have deleted this stranger Apple ID suggestion for restore and I have applied my own APPLE ID.
    Restore took some time and was successful.
    ISSUE - many times iOS want to connect to iTunes - pop up window is appearing having again suggestion of the same STRANGE Apple ID. It;s annoying and I do not know how to get rid out from my iOS.
    I put my normal Apple ID with credentials into iCloud and iTunes setting on iPhone but still strange one pops-up

    You probably needed to update the iOS on the new phone.  When it's done, set it up as a new iPhone, then disconnect it from your computer.  Then go to Settings>General>Reset, tap Erase All Content and Settings (provide the password if prompted), go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup and follow the prompts.  Be sure your phone is connected to wifi and your charger while it is restoring the backup.

  • Photos wont download from iCloud sync

    Hi have recently synced via iCloud to my new iPhone 5S.
    Only a small amout of my photos have downloaded and now despite saying "Downloading", this is not happening.
    Wifi is connected.
    Can anyone help please?

    1. Enable iCloud
    2. Enable PhotoStream
    Note: only pictures taken after you enabled the above will appear.

  • How can pictures be downloaded from iCloud storage to a PC?

    I had a lot of problems with my iPhone 4S that appeared immediately after my warranty expired. My phone was not recognized by any other computers or devices--not just by iTunes, but by the computer itself. I tried every fix for that, but was unsuccessful. This meant that I had thousands of pictures stored on my device with no really good way to get them off. I tried a Dropbox app, but attempting to upload 7000 pictures at once kept crashing it and I didn't have time to deal with it manually. Basically, 10 of the 16G of storage on my phone was devoted to pictures, and when iOS8 dropped, I didn't have enough memory to update. I finally received my new iPhone 6 today, a year after those problems started, and paid to upgrade my iCloud storage. I then spent about 8 hours letting everything, including all of my pictures, backup to the cloud. After all that, my iCloud account on the computer said that I couldn't view the pictures unless I upgraded my device to iOS8, which kind of messed up the entire plan. I decided though that since both my phone and PC desktop iCloud account said that I had 10G of pictures in the cloud, it was there, so I'd just access everything when I activated my iPhone 6. Well, now I have my iPhone 4S off and my new phone set up, with every possible photo sharing option turned on everywhere I could find but online and on my phone, it says the pictures are "in there" but that my iCloud photos and drive are empty, so I can't actually view or access them! What gives?! My new phone is working fine, but I'd rather not lose over 7000 pictures!

    UPDATE: all that is in my drive is my "Mail" accounts and a BACKUP when I go to manage data. Is there any way to get photos a set of backup data if they were not added picture by picture to the photo stream? When I click on the options for the Photo Steam in iCloud, nothing happens (because it thinks it's empty, I'm assuming). Are these now a different file type that is inaccessible? The device on which these were taken and are stored is deactivated so I cannot use cellular data on it anymore.

  • Pictures not downloading from iCloud restore shows downloading but no pics

    Need help I just upgraded fron iPhone 4 to 5s updated from cloud everything worked great but it's been 24 hrs and it still says downloading pics any help would be great

    iPods (except for iPod touch) cannot access iCloud directly, even if you subscribe to iTunes Match.  The song files needs to be in the local library of the computer the iPod syncs to.  Are you saying that once you subscribed to iTunes Match, and matched or uploaded your iTunes music library songs into "the cloud," you deleted your local copies of ALL of your song files?
    If you are going to re-sync the iPod from empty, you may want to do a Restore on it, in case there is existing data corruption on the iPod's storage.  This will erase the iPod and re-install its software, giving it a fresh start.

  • Music wont download from icloud

    I just got a new laptop and installed itunes. All my music showed up in library but had the download cloud next to them. I clicked on the cloud to start download but the download process freezes on the first song.

    http://www.apple.com/support/systemstatus/
    and http://thenextweb.com/apple/2015/03/11/the-apple-app-store-is-having-problems-an d-itunes-connect-is-down/

  • Apps gets stuck when downloading from iCloud, shows as "waiting" but never downloaded

    When I download an app already purchase from iCloud it gets stuck as waiting. It only happens with apps downloaded from iCloud as new apps download well.

    Hi there Tincho27,
    It sounds like new apps are downloading without issue, but apps that are already on your account seem to never get done Waiting. I would start by deleting any apps you have that are currently stuck:
    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
    Tap and hold the app you want to delete.
    The apps will begin to jiggle.
    Tap the X on the app.
    Then sign out of the account in your Settings:
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
    Tap Settings > iTunes & App Stores.
    Tap your Apple ID.
    If you see the option to Sign In, you can change your Apple ID now.
     Tap Sign Out.
    Then restart your iPhone and try downloading an purchased app again to test the issue:
    Restart or reset your iPhone, iPad, or iPod touch
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • HT201269 I downloaded from Icloud my backup to new 5S.  Everything worked fine except from one of my accounts it show I have 394 unread messages.  Which is correct but I have read all these on my 4S.  How do I show zero and only read new messages?

    I downloaded from Icloud my backup to new 5S.  Everything worked fine.
    However it shows I still have 394 unread messages.  Which correct on this new 5S Iphone but they were all read on my old 4s.
    How to I zero out the 394 and only start reading new messages on this new 5S. 
    Please do not tell i have to delete all 394 messages.
    Richard

    The process depends on who controls your email.  If you have (username)@mac.com, (username)@me.com or (username)@icloud.com you've come to the correct place.  For any other mail server, you need to contact their specific user support tools.

  • When viewing picture on iPhone from iCloud does it download onto my phone

    when viewing picture on iPhone from iCloud does it download onto my phone

    A download to your HD will use space on your HD.  As to the 5gb limit "because of the way iCloud stores your content. Your purchased music, apps, and books, as well as your Photo Stream, don’t count against your free storage."
    Read more here:  http://www.apple.com/icloud/what-is.html

  • TS3992 Where do my photo stream pictures save on my pc, when they are automatically downloaded from icloud?

    Where do my photo stream pictures save on my pc, when they are automatically downloaded from icloud?

    I do not have the possibility to turn my photo stream on, that is the problem. Check the picture i attached.

  • HT5085 mmy pictures havent restore from iCloud to my new 5S

    my pictures havent restore from iCloud to my new iphone 5S

    Hey Igrant60,
    Thanks for the question. I understand you are experiencing issues restoring an iCloud backup. The following resource may provide a solution:
    iCloud: Troubleshooting restoring an iCloud backup
    http://support.apple.com/kb/TS4036
    Thanks,
    Matt M.

  • Authorize new computer to download from icloud?

    How do I authorize a computer to download from iCloud?

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (99045)

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