HT201269 Re-backed up an empty phone during a restore. Help!

During a restore and back up, it re backed up with an empty phone. Now I am unable to put everything i had back on my phone. Help ? surely its hidden in a folder on my PC somewhere. I thought you could restore from previous backups but its not an option.

Did you back it up to the cloud?

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I bought a new phone and backed up my old one, while trying to restore the new phone I backed up the new phone before before restoring it completely. How do I restore from a previous back up

Is there a way to restore a back up which isn't your last back up?

According to icloud support documentation icloud keeps last three backups. As long as you only backed up new phone once - you should be ok. Erase your new phone by going to settings -general- reset- erase content and settings and start restore over. Wait till you see available backups and carefully pick one you need. Give it plenty of time, restore visibly takes a short time, but it is not real - I d advise to restore overnight.

Resit my Iphone ios 6 factory back after that my phone no more service help

phone wont restore or no service after ressiting phone

Hello ghotspotter01
If you are getting No Service after updating, then check out the article below to troubleshoot the issue further. You may want to reach out to your carrier as well.
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
Regards,
-Norm G.

IPod Touch goes off during reset/restore HELP!

My daughter iPod Touch is having issues. We've had to restore it once, and reload all the music, apps, etc. It was working fine then all of a sudden it is not working again. When we turn it on the Apple icon appears then it shows connect to iTunes, I plug it up to my computer and the software comes up saying it has detected an iPod that is in recovery mode, you must restore this iPod before it can be used with iTunes. We go thru the restore/update process following the instructions it seems to be working fine then the screen on the iPod blinks off then comes back with the Apple icon. The computer screen then says "The iPod "iPod" could not be restored. An unknown error occurred (9). I googled the error message and the explaination was that it lost connection thru the USB so I tried plugging it in every USB port I have available and it still isn't working. Has anyone experienced the iPod just blinking on and off like this, could it be a bad cord?

I do not know what you mean by "convert all the music that is on there to itunes". You can place/identify music on the computer and it may automatically find music on your computer. However, since it is a different computer, connecting the iPod to a different computer will result in the contents on the iPod being erased and replaced with that in the iTunes library the new computer. But yo have nothing really to lose.

Are crash logs copied back to iPhone during a Restore?

Are the crash logs that are copied to Itunes when you sync your iPhone copied back to the phone during a restore?
I was restoring my iPhone 5S as new and could swear some old crash logs were put back onto it.

Select the ones you want again via the apps tab when your phone is plugged in.

HT201210 I have error code -43 when trying to upgrade iPhone 3GS running v4.3 to version 5 or above. This error occurs whilst trying to back up phone during upgrade process. 2GB of free memory on phone. Can anyone help?

I have error code -43 when trying to upgrade iPhone 3GS running v4.3 to version 5 or above. This error occurs whilst trying to back up phone during upgrade process. 2GB of free memory on phone. Can anyone help?

Well I spoke too soon.
The update was successful, but now I cannot connect to the 3GS data network.
Cannot get email and cannot open a page in Safari.
+"Safari could not open the page because the server stopped responding."+
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Email and internet work fine on WiFi.........no data using 3GS network.
Looks like I will have to revert back to old OS.

HT1414 omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help

omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help

Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766

My iPhone will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings. I have no back up of my phone I've also tried the home/sleep button thing but nothing

My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone

That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

HT5262 where does the information get stored when you back up your i-phone? It just reports its done but I have no idea where to find it if I need it again!

Where does the information get stored when you sync/back up your i-phone. I have no idea where to look if I need it again!
Thanks

You can chhose the backup when you would reset your device. In this case you would get the option, during the set up process, to choose your backup and restore your device from it.
(You can find a few information e.g. size and date of your backup in "Settings > iCloud > Storage & Backup > Manage Storage")

Noisy background noise when using speaker phone during calls

Hi
Phone: sony experia z3
Does anyone have the same issue as me when you use the speaker phone during calls?
There is a lot of background noise.The caller's voice also sounds echoish
When I turn off the speaker and switch back to normal call it noise disappeared, the the caller's voice is clear.

See if speaker voice enhancement is enabled.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

I turned off my phone during a download, stuck in recovery mode

my son turned off his phone during a download, now it wont turn back on. We have tried starting it in recovery mode, nothing. i tunes won't even recognize it. It keeps saying their is an error 3014, i believe. Please help. any suggestions are appreciated!

mccrak810 wrote:
It keeps saying their is an error 3014,
Error 3014 > https://discussions.apple.com/message/22242454

ITunes Match doesn't download to phone during song play anymore?

Hi,
I have noticed massive data usage on my mobile contract recently and have narrowed it down to iTunes.
I have match and I use the phone in my car to listen to music. I have allot of music but normally would listen to the same album a few times in a row while heading back and forth to work and the way the system used to work was to download the album onto the phone during the first playback.. That meant that subsequent playbacks of that album would not use up my data allowance as it was saved to the phone.
I used to allow this to build up and then once the phone was nearly full, delete off some of the music and allow it to build up again.
However, now there is no downloading, just constant streaming no matter how often the same song/album is repeated. Is there any way to set it up like it was?
Cheers
Dave

First trouble shooting step is to always simply quit iTunes, wait a few seconds, then launch it again and try to download the tracks again. If that doesn't work, then stop iTunes Match while holding down the Option key and quit iTunes. Wait a few seconds then relaunch it and start iTM. After adding the computer and letting the scan complete you ought to be able to download the tracks.
Once you get the tracks downloaded immediately purchase an external HDD that is 2 to 3 times the size of the internal HDD of the computer and start using the backup software of your choice to backup all your personal data. iTunes Match is not a backup service. You are responsible for making backups of your data.

HT1766 I backed up my I Phone contacts to I Cloud. When I go to ICloud on my MAC, the contact list I see is the email contacts on my MAC. How do I get the phone contacts in order entered onto my MAC?

I backed up my I Phone contacts to ICloud. When I go to ICloud contacts at ICloud.com on my Mac computer, the list is not as I saved it; it appears to be my contact list on my Mac computer. How do I get my current IPhone contact list to show up.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Have you activated iCloud on your Mac? Have you configured iCloud to sync Contacts for to your Mac in System Preferences?

I have subscribed to I Tunes Match on my computer where I've been syncing and backing up my I Phone. Can I access my music before all the artwork is uploaded from my computer?

I have subscribed to I Tunes Match on my computer where I've been syncing and backing up my I Phone. Can I access my music before all the artwork is uploaded from my computer?

Hi,
You will no longer be able to sync manually with match. I would suggest that you wait until match has competed its process on your computer and that you are told how many tracks are in the cloud.
If you activate match on your iOS device too soon, you may find that all your tracks are not there. Ps it is not just artwork that is being uploaded, it's music as well.
Jim

I have backed up my old phone to itunes, however, when I try to restore data to new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?

I have backed up my old phone to itunes, however, when I try to restore data to my new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?

I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)

HT201269 Re-backed up an empty phone during a restore. Help!

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