HT201269 Restoring icloud info on new phone
I am trying to put the stuff I backed up to icloud from my iphone4 to my new phone but am having trouble figure out how.
When you are setting up iphone, it will provide set up as new, restore from icloud, restore from itunes. Select restore from icloud and then sign in to icloud, agree to terms.
Apologies for the "facebook" part
Similar Messages
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How do you restore icloud data to new phone
I have just gotten a replacement phone and I think I correctly saved my data on icloud. Now I want to restore it on the new phone. I can't seem to figure out how to do it . Please help.
If the phone is already set up, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup and follow the prompts. Make sure it's connected to wifi and your charger as this may take some time to finish.
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I upgraded to an Iphone 5 and open new Icloud account, I then backed up my phone on my brothers Mac Pro, I now want to restore my info to my phone and I get a message that says not enough space. What do I do
Delete all back ups on MacBook and create new back up. Restart his MB and attempt to restore again. Do not forget to erase your iphone 5 before restore.
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I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures? Is there anything I can do to get them back as my other phone has now been cleared. On my iCloud storage it still shows that my previous phone had all the info still?? I'm confused!
Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
Or, you can find other apps in the app store that send camera roll photos to a service like Dropbox.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure". -
How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?
You can't merge the backups, you'll have to delete the backup of your old phone. If it says it's currently in use when you try, that will normally clear up on its own but may take 3-5 days to do so. Give it a few days and try deleting the old backup again.
In the meantime, you can create a manual backup of your new phone on your computer by connecting it to your computer, opening iTunes, clicking on the name of your phone in iTuens, going to the Summary tab of your iTunes sync settings and clicking Back Up Now. Also go to File>Devices>Transfer Purchases. Then you'll be safe until you can start backup up to iCloud again. -
I lost my phone had everything backed up on icloud.
got my new phone,went to retrieve my photos but it duplicated a certain amount therefore used the free 5 gb of data. purchased 16gb then but cant see my old photos or old iphone details on icloud account. it only shows the certain amount that duplicated but no old phone details or old photos.
gutted all travelling photosIf you have a backup of your old phone, the backup should include your camera roll photos. Restoring the backup should recover them. This explains how to restore an iCloud backup: iCloud: Restore your iOS device from iCloud.
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I had my I phone 4s replaced today at the Apple store. I previously backed it up on ICloud. I'm downloading from ICloud to the new phone. The pictures have been stuck on number 215 for an hour now. I've turned the phone off and on several times, but it won't progress in downloading the pictures. This happened the last time the phone was replaced and there was something I could do to get things moving, but I don't remember what?
Then you'll have to decide when you think it's hung and unlikely to restart. At that point, you'll probably have to reset it (by holding the power and home buttons at the same time until you see the Apple logo, then release) and try restoring the backup again.
The only "solution" I've seen posted on photos that fail to restore from a backup that seems to have worked for others, is the on posted by ezjules here: https://discussions.apple.com/message/19518589#19518589. If you restore the backup again, you could give it a try and see if it works for you. -
TS4036 i cant get any photos from icloud on my new phone, how can i retrieve them?
i am unable to retrieve any photos from icloud on my new phone even though i had back up. All of my contacts have downloaded. Could anyone be of some help please thank you
OP you need to be more specific. ARE you saying that they did not restore from your icloud backup? Or are you saying that they didn't show up under your photostream?
If its the 2nd one, because photos are only available to other devices in your photostream for 30 days. Beyond that, they only show on the original device. To get around this, you can, on the original device, share them all to a shared photostream, inviting only yourself to share the photostream and them you'll be able to access them on the new device. Fair warning, sharing them to the shared photostream can take some time so don't delete them till they all show up.
Also read about "Using Photostream" -
I would like to know if "Restore Backup" to my new phone will load up all the information I have which backed up from my other phone. I only "clicked" on "Backup" when I connected the new phone to my computer. I was afraid to click on "Restore Backup" to have all the other information I had from my other iPhone load up to my new iPhone. Hope you can help. What is the difference between "Backup" and "Restore Backup"; is all that different from synching.Thanks. Ana
That's up to you. Do you want the data on your old phone on your new phone? If so, you follow the directions here:
http://support.apple.com/kb/HT2109
If you want to setup your new phone as a new device, then there is nothing you need to do. -
I just upgraded to the iPhone 5.. how do I get all thats on my iCloud onto my new phone ?
http://support.apple.com/kb/HT2109
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How do you restore iphone as a new phone?
Hi there,
How do you restore iphone as a new phone? Actually, I know how to restore it but I'm not sure how to get the files back on after... I don't really understand how this will be any different from just restoring from a backup if I'm just going to put the content on later anyways.
Any help or clarification would be greatly appreciated!
The reason I'm asking about this is because my battery life on my 4S is soooo bad!
BrandonAh. So, the reason it'll help to use as new device is because typically the app data is not the issue. It's a corrupt system file. So using new device takes away any corrupt system files and almost always solves most any issue. However it does cause the pain of having to add everything back. I've done this in cases where restoring from backup just didn't solve my issue. It ***** but is sometimes needed.
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My iphone 5 has 7GB, went to apple store the guy said my backup that I was restoring from was corrupted so I have to restore it as a new phone wondering that if I do this and it does not work, will iTunes have my old backup saved?
Yes, if you have been backing up on a regular basis.
If this is your first time backing up, then no.
you can check edit - preference - backup - see what is listed -
Hi, when i plug my iphone updated 4 into my Mac it only lets me restore or set as new phone?/whats going on??.
Restore will update your iOS, and then restore contents from your last iTunes backup. Set as new will do what you expect - set it up as a brand new unit with no history at all.
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My iphone 4s keeps freezing up. I have restored it as a new phone. Done numerous resets. But it still keeps freezing up when im using apps and trying to text. Its really annoying.
Oh OisinC7,
I'm aslo experiencing similar problem. Tell me your country and what apps make your phone freeze? -
I had to get a new iPhone 4s, because my old one stopped connecting to wifi. The option was "greyed out." I restored my new iphone from what was most recently backed up to my iCloud. I am trying to get my new iPhone to back up to iCloud but it is saying I cannot because there isnt' enough room. My back up I used to restore was 4.1 of the 5 GB allowed in iCloud. Is there a way to merge these so that I can start having this phone automatically back up to iCloud like my old one was? I've been trying to delete that back up, but I can't because "it is in use." Is there a way to fix this or am I just stuck having to remember to back my iPhone up to iTunes every once in a while?
You can't merge the backups, you'll have to delete the backup of your old phone. If it says it's currently in use when you try, that will normally clear up on its own but may take 3-5 days to do so. Give it a few days and try deleting the old backup again.
In the meantime, you can create a manual backup of your new phone on your computer by connecting it to your computer, opening iTunes, clicking on the name of your phone in iTuens, going to the Summary tab of your iTunes sync settings and clicking Back Up Now. Also go to File>Devices>Transfer Purchases. Then you'll be safe until you can start backup up to iCloud again.
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