HT201269 songs not transferred to new phone from backup

I have a new phone - installed from backup. Media (songs) did not come over. Only a few did. How to I get the rest of them over to the new phone? It is not intuitive and I only have a fraction of my media on the new phone - looks like other songs went to iCloud even though I just did a straight backup to computer, not to the cloud. help!

Non-iTunes media had to be synced to the phone.
Are you saying you no longer have the songs on your computer? No backup?
You will have to use third party software such as TouchCopy to transfer the songs from the 4S back to your computer so that you can add them to iTunes and sync them to the new phone

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Sent Mail Not Transferred to New Phone - Why?

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And that's the most important thing - it's a record of what you did
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Hi there acook1985,
You may find the information in the article below helpful.
Get help finding your Photos in iOS 8
-Griff W.

Photos not transferred to new phone

so I got an new iPhone 6 plus. Baxked up my iphone 4 but only a quarter of my photos have moved across. How do I fix this?

Hi there acook1985,
You may find the information in the article below helpful.
Get help finding your Photos in iOS 8
-Griff W.

I purchased an iPhone 3 and had photos on it. Started having issues within 30 days and could replace it. Moved photos to back up on iCloud. did not restore new phone from back up how can i save the new photos and retrieve the old ones?

I purchased an iPhone 3 and had taken some photos on it. I started having issues within 30 days and could replace it. So I created an iCloud account and saved those photos as a back up on iCloud. I did not restore my new phone from back up because I did not realize I needed to restore and not just activitate it. How can I save the new photos, apps, and other stuff but retrieve the old photos?

If all you want is your old photos, you could backup your new phone using iTunes, then restore it from your iCloud backup, import the old photos to your computer, then restore it from the backup your made in iTunes returning your newer data to your phone. If you want your old photos on your phone, sync them there from your computer using iTunes. The process would look like this:
Connect your phone to your computer, when it appears in iTunes on the left sidebar right-click on it and select Transfer Purchases; right-click again and select Backup.
Disconnect from your computer and go to Settings>General>Reset>Erase All Content and Settings to return it to new
Go through the activation setup, choosing to Restore from iCloud backup. Make sure your phone is plugged into a charger and has access to wi-fi as this can take hours to complete.
When complete, without connecting your phone to your computer, open iTunes and go to Preferences. On the Devices tab check "Prevent...from syncing automatically"
Now import the old photos to your computer (see http://support.apple.com/kb/HT4083)
When done, open iTunes, right-click on the name of your phone on the left sidebar and select Restore from Backup, choose the backup you made in step 1.
Go to the Photos tab and select the photos you want to sync to your phone and sync.

HT201269 i am trying to get my contacts from an old iphone 3s to a 5c and i am not getting the new phone to stay connected to itunes. some help please on what to do!

i am trying to get my contacts from an old iphone 3s to a new 5c and i am not getting the new phone to stay connedted to itunes. some help please on this problem!!!

One way is to Drag and Drop the Entire iTunes Folder from your Old Computer to an External Hard Drive...
Then Drag and Drop the Entire iTunes Folder to the location of your Music on the New Computer...
These Links may Help...
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
Moving iTunes Media Folder
http://support.apple.com/kb/HT1364
Cheers

My computer that my iphone 4 is backed up on crashed... I bought a new computer as well as the iphone 5. How can transfer the my data/pics/notes/songs etc to my new phone?

My computer that my iphone 4 is backed up on crashed... I bought a new computer as well as the iphone 5. How can transfer the my data/pics/notes/songs etc to my new phone?

Use the backup you have of the old computer and restore that data to the new computer. Also and backups that you have made of your iTunes library (it has a method to back it up as well) can be copied back over to the new computer. If you attempt to sync the phone to the new computer without the data, it will delete that data from the phone. The iPhone is not designed as a storage/backup device and as such will not sync music from itself to a new computer.
If by chance you had not been backing up the computer and/or iTunes, you can google for some third party software, such as Touchcopy that will do some of what you are asking.

I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."

I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."

Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M.

TS1363 iphone 5c not displayed as a device in itunes. Therefore unable to sync this new phone from a backup made yesterday. Any help appreciated.

Unable to get new iphone 5c recognized as a device in itunes for syncing purposes. Backup from old phone made yesterday and now would like to sync new phone from that backup. Any advice appreciated.

Golfslave wrote:
Even if I enable the new phone to backup automatically with the cloud? Wouldn't that keep everything up to date? And if I use the software, couldn't I choose to copy just the music & messages to I tunes, and not select anything else to keep the data from the new phone intact? Sorry, this is confusing. I like these products, but Apple really fails on portability. I had this same issue with Ipod years ago, and it ****** me off then too. They sold me (the last time I lost everything) on the icloud, telling me it backed EVERYTHING up. I'm a bit upset at store personnel right now to say the least.
Sorry I was under the impression you still wanted to restore from your old phone backup.
yes if you enable backup on your new phone everything will be up to date.
Yes you can use the software to move music and message to your computer - you would need to add the music back to your iTunes media library.
I provided a link with what is backup to icloud. YOur purchased item is always tied to your apple id.

Trying to restore new phone with backup from previous. itunes can not finish due to "unable to load SyncUICoreLocalized.dll" what do i do now?

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See this discussion: iTunes Sync Error with iPhone

Hi I recently destroyed my iPhone 4 before replacing it I backed it up through iTunes... I restored my new phone from my old one's back up but not one single picture was copied.. Did I lose all my pictures or is there a simple solution???

Hi I recently destroyed my iPhone 4, before replacing it I backed it up through iTunes... I restored my new phone from my old one's backup but not one single picture was copied.. Did I lose all my pictures or are they just hiding on my com?? is there a simple solution??? I thought I was doing everything right by backing up my old one first... now Im scared I lost everything including a lot of very important pictures.. PLEASE HELP!!

Restore from the backup!
You password: You have set it! It might be your passcode or you mioght have set it accidentally, so test all of the passwords you normally use. If you cannot get the password you backup is lost, but you can still sync your iTunes content.

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I've never done in app purchases, but I can assume that perhaps they are like just extra data the app allows you to buy and thus gets put in with other data files the app uses (eg: no new icon on home screens).
Thus when you sync and backup it is part of the app data that gets backed up.
If you didn't restore your new phone from your backup of your old phone then you didn't get your app data. If you just synced you just installed the apps not the data.

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How do I cancel a subscription to an app that is not on my new phone? Will I get charge twice if I download the app again?

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Thank you for trying but no not the problem. Had the same problem with Iphone 4S. Would not connect to my mail server and tried to send me to fraudulent website in the UK/England.
I did a restore to factory restore to the phone with upgrade to newest operating system, my was up to date until OS 7 as I heard there were problems. Now it has OS 7.
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I am suspecting the "heart bleed" vulnerability.

HT201269 songs not transferred to new phone from backup

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