HT201269 Synching text log to new iphone

All of my info except my text message log synched. There is about a month and a half worth of text log missing to bring it current. What do I need to do to make my messages transfer over to my new phone?

Follow the directions here:
http://support.apple.com/kb/HT2109
Note: the restore from backup process is all or nothing.

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I recently sold my old iPhone to someone. Now everything I text on my new iPhone is also showing on the phone I sold. Can someone instruct me on how to control this? I'm confused.

My son recently sold my old iPhone to someone. Now everything He texts on his new iPhone is also showing on the phone he sold. Can someone instruct me on how to control this? I'm confused.

Why was the phone not erased prior to selling it?
Change the password to the Apple ID account that's used for iMessage on both devices.

HT201269 Phone call activity on new iPhone, how to make it work??

Does anybody know how to get PHONE CALL activity on your new iPhone device AFTER you have already backed up your old phone and transferred EVERYTHING onto your new iPhone already ??? I can use the Internet , receive texts... But I cannot make calls !! Everything else works except receiving and making calls. I even updated the phone

If data connection is working on cellular, then you need to contact your carrier. Phone calls are a carrier responsibility. They need to check your account provisioning.

Help, lost all photos and texts while syncing new iphone

While syncing my husbands new iphone 3 on itunes I gained all the music but lost all photos and texts... also all the apps and contacts from my iphone were added to his phone. Need help mostly on how to recover the photos that were deleted, there were about 1,000 of them and I didn't realize it was happening until it was too late....

Where did the photos come from in the first place?
You computer?
His computer?

HT201269 I just synced my new iphone through itunes and it deleted my new pictures. is there any way to get them back?

I just syned my new iphone through itunes and it deleted all of my new pictures. is there anyway to get them back?

Do you sync your iPhone with iTunes every once in a while? If yes, there are chances that iTunes has taken last backup of your photos, contacts, etc. that you want back.
Connect your iPhone with your PC. launch iTunes, right click on your device and click on "Restore from Backup". Choose the latest backup to proceed.
If you configured iCloud for backup before you restored your iPhone. Go to Settings -> iCloud - > and login using your Apple ID. Once you've logged in, all the photos, contacts, mail, messages should be back on your iPhone. This may take a while (depending on your network).
Alternatively, if you are only now setting up your iPhone, choose 'Restore from iCloud Backup' in the setup screen. Login with Apple ID and the iPhone will be restored from the latest iCloud backup.

HT201269 I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please he

I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please help me!!

I recently created a new apple ID
Bad idea.
Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content.

HT201269 When setting up my new iphone 5 from another iphone 5 (different carrier) I omitted to click on - Restore from iCloud back up. Now I can't see how to do it automatically. Is there a way of doing it after already connecting to iTunes?

After connecting my new iphone 5 to iTunes, I did not choose restore from iCloud Backup or iTunes Back up. I just clicked on New iPhone, because I was installing a new iphone 5 with a different carrier and sim etc. Now I don't have the option to go back. I have backed up my old phone to iCloud, so should I click on - Restore iPhone to get all the saved data from iTunes?

I found the answer in another discussion group, so I have just erased everything through settings on my new iphone and in Backups on itunes, I have clicked on restore back up. So it appears to be working.

HT201269 I have purchased a new iphone and backed up the material from my old phone. Only some of the notes and none of the photos have Synced but all of the Apps have transferred. i need to locate the notes and photos. Do you know what I do now.nsferred

I have transferred data from my old iphone 3 to my new Iphone 5c via iTunes. Following syncing only the Apps, some notes and no photos have tranferred. I need to retrieve the other data what do I do?

http://support.apple.com/kb/HT1766
Doesn't sound like your restored from your backup, otherwise pics in your camera roll would've transfer over.
Take a look at the link and double check you did the correct steps.

HT201269 yesterday i plugged my new Iphone in to my laptop and connected it up with Itunes. Itunes then deleted all my pictures off my new phone and reset my new phone with all the settings of my old phone! how do i get my pictures back?????

yesterday i plugged my new Iphone in to my laptop and connected it up with Itunes. Itunes then deleted all my pictures off my new phone and reset my new phone with all the settings of my old phone! how do i get my pictures back????? Before you say Icloud they are not on there

Sorry you can't. Looks like your phone restore to an older backup.
future reference import your pics to your PC, that way you can always sync it back using itunes
http://support.apple.com/kb/HT4083

HT201269 just got a the new iphone 5s, trying to get it set up.. it is stuck on the screen of Terms and conditions in use of icloud and cant go any further??

I have also put my new sim in my new phone and I have no service and my old phone is still working??

Hello ollyped2002,
Congratulations on your new iPhone 5s! Try the steps below if you cannot accept the Terms & Conditions.
First, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you can access your home screen, I also recommend verifying that cookies are not blocked and private browsing is turned off in Settings>Safari:
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT201269 I have had my new iPhone for 6 mths and just decided to sync it

I connected it to iTunes and Rather than " set up as new phone" I selected restore from back up of my old phone. Unfortunately this seems to have wiped all the photos from my new phone. Is there any way to retrieve these photos?

Nope.
This is designed to be done right away after a purchase of a new iPhone that is replacing another - not weeks or months afterwards.
Photos/videos in the Camera Roll can and should be imported by your computer as with any other digital camera. Had this been done before choosing to transfer the backup for the old iPhone, the photos would not be lost.

HT201269 Can't set up new iphone 5s wtih AT&T

My itunes seems to think its done syncing to my new iphone but the iphone still says connected to itunes and isn't restarting like the article says it will

Use Manage Apple ID in the link provided. You do not need to create a new Apple ID as the other poster suggesred. Once done you old e-mail wo't be used as an Apple ID anymore.
Do you have music, apps or books bought using the old Apple ID?
Note: Content bought using one Apple ID cannot be merged or transferred to another Apple ID.
Message was edited by: ckuan

HT201269 ive recently got a new iPhone 5s due to my old one breaking, it has been sync'd but has now been showing the black apple loading screen for the last 3 hours with less than a quarter of the bar filled. what do i do?

ive recently got a new iPhone 5s due to my old one breaking, it has been sync'd but has now been showing the black apple loading screen for the last 3 hours with less than a quarter of the bar filled. what do i do?

Take it back to where you purchased the device and get another device.

Having trouble getting text on my new iphone 4

Help, I cannot get text messages on my new 4. I get from some iphone users and not from others? Can anyone help?

Yes you can since you are receiving some but not all.
This link applies to not being able to send or receive any.
http://support.apple.com/kb/TS2755
If receiving some but not all, contact your carrier.

Retreiving previous text messages from new iPhone

I was eligible for an upgrade from an iPhone 3GS to an iPhone 4s. I went to restore my new phone, and it deleted all previous text messages from my 4s and only restored a couple of my apps, but not all. Is there a way to retrieve these messages and apps?

Thank you. We are trying the carrier. They are having trouble too but it looks like it might be them. Thank you again for pointing us in the right direction.

HT201269 Synching text log to new iphone

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