HT201269 When trying to restore my new device from the old it ask for a password, but everything I try is wrong. It will not recognize any passwords and I have tried everything that I know.

When trying to restore my new iphone from the old, it asks for a password once I try to restore. Every password I try is incorrect. It will not allow me to restore.

This is asked and answered mnay times every day. The forum search abr is on the right side of this page.
Disable your firewall/security software.

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TS1717 My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?

My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?

I'm having a very similar issue, paired with iTunes not being able to get online.
iTunes shows up in processes and then hangs at 17,000 K or so -- sometimes it will start up, but that (if it occurs) is a delay of literal hours.
Pretty meticulously went through all the 'cannot connect' trouble shooting, and have uninstalled, restarted, and then reinstalled every piece of apple software; issue is just as firm. Starting in safe mode or admin mode don't fix it; signing in as a different user doesn't fix it.

I can't register my new nano. The online form asks for serial number but does not supply a box in which to insert it

I can't register my new nano. The online form asks for the serial number but there is no box in
which to insert the number.

Have you tried restarting your computer?
Register by phone: Apple Customer Relations 1-800-767-2775

Tried to install ff4 got message "your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" I rebooted computer now firefox will not start at all and i have tried to uninstall and get the same message

have also tried to reinstall older version of firefox and get same message

i have been trying to figure out how to fix this same issue as well for the past 2 hours or so. it is very upsetting that you can't even uninstall it try to redo it all or just use the old version. everything seemed to be ok untill i got to the set up part of the process that is when i kept getting the same message: ''your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" and to no avail. please help. i really enjoyed my firefox/mozilla. now i can't even use it i have to go back to internet explorer for now...........

Firefox has been hanging on nearly every web page I go to, also it will not load any flash video, I have tried reinstalling plugins but this has not helped .

I have tried reinstalling plug ins, it would seem all of them are up to date, fire fox also hangs when I view pictures on facebook while still becoming unresponsive when opening almost any new page.

Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Your More system details list shows some modified network.http prefs that do not have the default value. 
Try to disable HTTP pipelining and reset all user set network.http prefs via the right-click context menu to their default values.
*http://kb.mozillazine.org/about:config
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold (user set).
*Preferences can be reset to the default via the right-click context menu if they are user set
*Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)

TS1389 I Tunes Store will not recognize my computer. I have tried all recommendations listed. This is the same computer but I had to do a factory reboot because I tunes updates crashed the computer.

Oops, this is a PC with Windows 7.

Hello, wesleytj.
Thank you for visiting Apple Support Communities.
I see you have tried some troubleshooting steps already with the issue persisting. Try the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists, try all remaining steps in the article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

My green messaging icon and my App Store icons etc have totally disappeared and they are not in any folders and I have tried resetting my phone, any ideas about what I could do to get them back?

My messaging,App Store, ITunes icons have totally disappeared, I have tried looking in other folders etc and resetting my homepage however I still cannot seem to find them, any ideas about how I could get them back? ( I phone 4s)

If you still have the 'pointers' to them in iTunes then I think that it assumes that you still have them on your computer so it won't re-download them or let you copy them from your iPod - try deleting the iTunes entry for one of them and then re-try re-downloading or, with your iPod connected, File > Transfer Purchases. If it works for that one then do the same for the others.

I am trying to restore a new iphone from the backup from last iphone i dont know the restore password

i am stuck--i need to get the password so I can get the info from old phone onto new phone

You can take a look at this support document that explains encrypted backups Create and delete iPhone, iPad, and iPod touch backups in iTunes - Apple Support and then you might also want to look at this one, depending on the computer OS you are using. iOS: Troubleshooting encrypted backups - Apple Support

Ive got a new iphone, backed up the old phone now when i go to restore the new one from the old it wants a backup password - i dont know it

im trying to restore my new phone from the old phone backup but it asks for a backup password - ive tried everything but no luck with the password

If you don't know the password to decrypt the backup, it can't be restored to any phone, including the old one. You had to enable backup encryption and create password at some time in the past or maybe the backup is not from your old phone...

I have had a series of Macs. They have been backed up with Time Machine. I am trying to restore TM backup files from the older Macs using my new MacBook Pro. No go. What do I do ?

I have had a series of Macs. They have been backed up with Time Machine. I am trying to restore TM backup files from the older Macs using my new MacBook Pro. No go. What do I do ?

I am trying to restore TM backup files from the older Macs using my new MacBook Pro. No go.
Migration Assistant (Finder > Applications > Utilities > Migration Assistant) is the tool that you would use to restore backups from older Macs to another Mac.
Details are here: http://pondini.org/OSX/MigrateLion.html The same info applies for Mavericks and Yosemite. If you are saying that this is a "no go".....where are you getting stuck? What error messages do you see?

HT5654 when i am trying to restore my iPhone 5s from the recovery mode,it always stuck when restoring iPhone firmware. The message said " an unknown error occurred (1)". Tried all reboot, restart the iTunes etc. no luck

when i am trying to restore my iPhone 5s from the recovery mode,it always stuck when restoring iPhone firmware. The message said " an unknown error occurred (1)". Tried all reboot, restart the iTunes etc. no luck

we have same problem bro .. i dont know what to do.

I got the iphone 5, got some pics and msgs and contacts on it, and when i connected to my PC to restore my previous info from the old iphone, all the new stuff are gone, how can i get it back, thanks for help.

i got the iphone 5, got some pics and msgs and contacts on it, and when i connected to my PC to restore my previous info from the old iphone, all the new stuff are gone, how can i get it back, thanks for help.

The voicemail system used for the iPhone is different from the voicemail system used on the rest of the Verizon Wireless network. When you activate the iPhone, you lose your saved voicemails from the other system. When you activate a non-iphone, you lose any saved voicemails from the iPhone voicemail system too.

Hi. I tried to upload photos to Facebook from iPhoto yesterday and each time I try, Safari freezes and I have to force quit, and finder also freezes. This was all working fine a week ago and I have done nothing that I know of to the PC. Thanks

Hi. I tried to upload photos to Facebook from iPhoto yesterday and each time I try, Safari freezes and I have to force quit, and finder also freezes. This was all working fine a week ago and I have done nothing that I know of to the PC. Thanks

safari freezes when i click upload photo on Facebook

My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
Thanks,
Nathan.

Help!!! I can not make or receive calls! other functions itself. Internet, sms, whatsapp work. I restored as new iphone from the phone and from itunes and still not working.

I can not make or receive calls! other functions itself. Internet, sms, whatsapp work. I restored as new iphone from the phone and from itunes and still not working.
Sorry for my english i'm spanish

I have not tried that...I will look up the process so that I can do it correctly (and still transfer all of my files, contacts, etc). Any suggestions? What is the advantage of restoring as a new device..is this more akin to a complete wipe of a hard drive?

HT201269 When trying to restore my new device from the old it ask for a password, but everything I try is wrong. It will not recognize any passwords and I have tried everything that I know.

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