HT201270 I can access the internet, but i have no signal. Checked with provider, all fine on their end... Help please!

I hav a new sim, and the provider (vodafone) said there is no problems on their end. I can use the internet, but cant make calls or texts or recieve them either... please help

Thanks for your help firstly.
No I don't have any firewall that I know of that could affect the Desktop app.  I have reviewed the link you sent across and the results are as follows:
1. Make sure you can connect to the internet.
Yes, internet is all good... no problems here.
2. Make sure that you can access secure sites:
Yes, I can access secure sites as tested by the example in the list (https://www.adobe.com).
3. Check your hosts file.
Test successful after going to: https://lm.licenses.adobe.com
Moving on to reset the hosts file...
I've followed the instructions and I get to "Select the hosts file and open it".
If I simply double click, then the default is to open in TextEdit.
Once open, I go to find File > Save As, but it only says, "Save a Duplicate" and then once I save a duplicate, I don't know where to save it because the Save window only shows the basic folders and I don't know how to get back into the /etc folder from the Private files.
More instructions please, if possible?
Thanks again

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