HT201270 My iPhone was stolen. I have asked the phone company to block it. Do I need to do something to protect my data in my iPad and Macbook from being accessed by the thieves?

Do I need to do anything to stop the thieves from having access to data in my iPad and Macbook?

Hi James
Thanks for your response. I didn't even know I should do this. I stopped using a pin number to use the phone cos it was a nuisance to answer calls.
The phone has been locked by EE/T-Mobile and I have checked with Find my iPhone and the phone is not connected/not even on.
You're right about changing passwords. Will get cracking.
Nooraini

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My iphone was stolen, when i tracked my phone its already offline so without hesitation i deleted it. Is there any other way to track it using serial number? or make the phone good as a dead iphone?

my iphone was stolen, when i tracked my phone its already offline so without hesitation i deleted it. Is there any other way to track it using serial number? or make the phone good as a dead iphone?

Sorry, there is no way to track your phone. Call your carrier, & if they offer blacklisting, have them blacklist your phone.
Since you're running iOS 7.0. the phone is useless to anyone but you, as it cannot be re-activated without knowing your Apple ID/Password.

Hi. In simple language, can you please tell me the best way to protect my important and numerous files - music, images and docs - from being lost; in the event the computer crashes and data is irretrievable?

I have a lot of photos and music, plus important personal files. In simple terms, can you recommend how I should go about backing these up and ensuring they are not lost through some computer malfunction?
I need to understand the uses and merits of iCloud, Time Machine and on/off site external drives. I don't really want to invest money, time or new external hardware to achieve this. It can't be too labour intensive, either.
I have an external drive, which I last backed up perhaps two years ago. It is old, it requires wiring, and it sits next to to the desktop, so would be useless in case of fire (god forbid), say.
At the same time, I am concerned about cloud storage, and putting personal info and files into anonymous server farms, and the hands of anonymous organisations/people.
Call me a luddite, but I suspect these are fairly standard concerns, and I can find simple answers with a simple Google search.
Thanks in advance for your help.

This is what Apple has to say:
Report on Government Information Requests
"... our business does not depend on collecting personal data. We have no interest in amassing personal information about our customers."
This one concerns iOS, but its approach to privacy is the same:
http://images.apple.com/ipad/business/docs/iOS_Security_Feb14.pdf
A couple stories about one Google alternative:
DuckDuckGo: the plucky upstart taking on Google with secure searches
DuckDuckGo: The privacy search ruffling Google's feathers
NSA scandal delivers record numbers of internet users to DuckDuckGo
Why Traffic To These Google Alternatives Is Soaring
One of several concerns about Google Chrome, for instance:
Chrome Bugs Allow Sites to Listen to Your Private Conversations
Google's Business Model: YOU Are the Product
"You are not a Google customer. You are a Google product."
Those aren't just anyone's worthless opinions. Those are also the exact words of a federal magistrate dismissing a case regarding privacy intrusion involving the plaintiff's Android phone:
"... With little or no revenue from its users, Google still manages to turn a healthy profit by selling advertisements within its products that rely in substantial part on users’ personal identification information (“PII”). As some before have observed, in this model, the users are the real product."
I understand you didn't ask primarily about Google, but you expressed the very understandable desire for privacy, yet don't seem to mind using Google for search. Those aren't reconcilable sentiments.

HT5622 my Iphone was stolen, how do I get my contacts back?

my iphone was stolen i have saved everything on itunes and icloud but my laptop was stolen aswell now how can i get my contacts back

Hello Arthur1986,
Thank you for using Apple Support Communities!
If you were using iCloud to sync your content you may be able to retrieve your contacts, iCloud emails, iCloud calendar events at http://www.icloud.com by logging in with your Apple ID.
Also, I found these 2 articles about stolen Apple products:
Reporting a lost or stolen Apple product
http://support.apple.com/kb/HT2526
And
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
Hang in there,
Sterling

Iphone 5C no longer syncs calendar to iPad and MacBook Air

I am having syncing problems with my iPhone 5C to my iPad and MacBook Air. I installed the latest updates on all three devices yesterday. Now my iPhone will only sync to my other devices when I add or delete an event on my iPhone. It does not sync when events are added or deleted on iPad or MacBook Air. When I add or delete an event on the iPhone then all previous events syncs on my other devices to my iPhone. How do I fix this?

Yes. I have done everything I can find on Internet. All devices are det the
same with iCloud on, all calendars, push is on.
On Thursday, March 12, 2015, Apple Support Communities Updates <

Ever since my update to Mavericks, my Mac mini won't connect to my wifi network. I reset SMC and still nothing. The error message reads that my WiFi network could not be joined, yet my iPad and Macbook can connect fine. Any help here would be great.

I recently upgraded to Mavericks on my macmini and suddenly it won't connect to my home wifi network. It says I need to move closer to my router whioch is really close and it worked fine before so I doubt this is the issue. Also, my IPad and Macbook connect just fine to the network, so it seems like its localized to my macmini and now funny enough my IPhone. I tried reseting SMC and PRAM, but this didn't help at all. Any helpful suggestions?

What does Wireless Diagnostics show?
Wireless Diagnostics
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4)
Also try turning off Bluetooth.

HT1414 my iPhone was stolen but I got it back. Now I can not activate it coz i don't have the Apple ID nor the password from the thief. How can i log in my own Apple ID to activate my iPhone?

Hi,
My iPhone was stolen before, but luckily i got it back.
Now i cannot activate it with my own Apple ID because the system kept asking me to enter the previous user's Apple ID (yes, the theif)
So I cannot use my iPhone now.
Please kindly tell me what to do and how to do it. I want to use my iPhone with iOS 7!!
Thank you.
JiayiLi

Doesn't matter. And if they have any property at all, it's worth the $50 filing fee for small claims court in most places.
If nothing else, filing could force Apple to disclose the email address and other information that was used to activate the stolen phone and lock it, leading to the identity of the thief or someone else involved in the crime.
For me, it would be well worth the $50 even if all I got was an attachment of future wages. Since i don't have the legal right to just shoot the bastage, it's the next best thing.

My iPhone was stolen and I have contacted the police who are using the meid number to locate. How does this work and what are my chances of getting the phone back?

My iPhone was stolen. I used Find My iPhone app to lock it and display a message. The phone has not connected to the internet to locate it. I contacted the police and they have taken my meid number. How does this work and what are my chances of getting the phone back? Are there other ways the theif can use it. I was told once they put in a new sim card and use it, whatever software the police have, it will show up.

Honestly? In the US (I can't speak to other countries, though I doubt it works much differently in a lot of the world) The police took your report and filed it either in their computers or, on paper. They will now not think of this again. The only time it will cross anyones mind is if, in the course of entering information into evidence about items recovered or seized at a crime scene, the serial number of an iPhone that was found/seized happens to match yours, in which case you will be contacted.
The police in the US can and will do nothing to 'blok' the phone and it's not worth their time to try and locate it unless you know for a fact that it was stolen by a big time drug lord, master criminal, or some other such prime target and they can get a court order to track the location of the phone in order to locate this individual for your own purposes. If they do that, they'll probably keep him under surveilance for a year or so before they act.
Basically, the police don't care about your phone. If they find it, they will give it back to you. They are not, however, going to go looking for it. They have better things to do.
I'm sorry, but that's the way it is.

My iphone was stolen and we actually recovered it! Is there a way I can tell what the thief might have looked at in the interim? I know about hitting the home button twice to see recently used apps, but what if they then swiped to close them? TIA

My iphone was stolen and we actually recovered it using the find my iphone app! Is there a way I can tell what the thief might have looked at in the interim? I know about hitting the home button twice to see recently used apps, but what if they then swiped to close them? i just want to know if this <bleep> was looking through my private info. TIA

Sorry marcia,
There is no way to tell what activity went on on your device when it was out of your hands.
Sorry,
GB

My iphone 4s was stolen i have locked and set it up to erase content when the iphone is turned on, it has 'find my iphone' on it will i still be able to track it if it turns on?

My iphone 4s was stolen i have locked and set it up to erase content when the iphone is turned on, it has 'find my iphone' on it will i still be able to track it if it turns on? PLEASE HELP really want to find it

You're welcome.
Once again, the Find My iPhone app has no effect on this.
Find My iPhone must be enabled with your iCloud account settings on the iPhone.
Location Services must be enabled.
The iPhone must be connected to the internet via an available wi-fi network or via the carrier's cellular network.
If the iPhone is powered off, none of the Find My iPhone features can work, and the same if the thief or whoever has access to the iPhone has restored the iPhone with iTunes as a new iPhone on another computer.

My iPhone was stolen then my icloud account was hacked and I have the email address it was changed to, how do I report this Gmail user?

This morning my iPhone was stolen from me, I immediately called it and it had been turned off. So, I went right home to activate the Find My iPhone app on the website so it would call my other contact number. Then going to my AT&T store I was told to go home and submit an insurance claim. Later this evening, I tried to access my iCloud account and I couldn't. Finally, I found an series of emails from Apple at 5:15pm and on verifying my Find My iPhone activation had been disabled and that my iCloud ID had been changed to *********. I don't know who the heck this person is, but they've managed to deactivate the Find feature and hack my iCloud ID email address. How can this happen? How do I get Apple and Gmail to prosecute this person? I still don't know the full extent of what has been hacked into. Does anyone have any helpful insight? Thanks
<E-mail Edited by Host>

In terms of your account the best thing to do would be to change the password.
Also just letting you know that you aren't talking to Apple, the people here are Apple product users like yourself. If you wish to speak with Apple follow the link below and call the number for your country:
Contacting Apple for support and service
Hope this helps

My iPhone was stolen and I have the IMEI and serial number. Will I still be able to find it?

My iPhone was stolen and I have the IMEI and serial number. Will I still be able to find it?

Thanks. Yes. But somehow it's already turned off by the thief. I am just hoping he goes to an area with free wifi to transmit the lost phone mode. I'm giving it a few weeks and i hope that the new iOS 7 function will work. That they won't be able to reset my phone without my apple id & password. I just wish I downloaded the app iHound before.
Oh and I called up our national telecommunications commission and they'll be able to disable my phone's function through my IMEI.

HT203167 So my iPhone was stolen and most of the music on there was on a computer that I don't have anymore. Is it possible to get those songs back from my stolen phone or are they gone?

So my iPhone was stolen and most of the music on there was on a computer that I don't have anymore. Is it possible to get those songs back from my stolen phone or are they gone?

For iTunes purchased music you might be able to re-download it via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. For music from other sources (e.g. copied from CDs) then unless you had subscribed to iTunes Match and uploaded it to it from your computer then no, it won't be stored anywhere

HT1766 I disabled and blocked my phone when it was stolen, i have retrieved the phone and restored service. Now when i turned it on it says iphone disabled connect to itunes.. I have and no change, what do i do?

I disabled and blocked my phone when it was stolen, i have retrieved the phone and restored service. Now when i turned it on it says iphone disabled connect to itunes.. I have and no change, what do i do?

You need to restore the phone in itunes in order to use it again, You will have to put the phone into recovery mode and restore to factory settings http://support.apple.com/kb/ht1808

Hi, my Iphone was stolen 2 days ago, I have the voxer installed on it, is it possible to find the location of my phone?

Hi, my Iphone was stolen 2 days ago, I have the voxer installed on it, is it possible to find the location of my phone?

What is the "Voxer"?
If you set up the find my iphone feature on the iphone itself and it is on and it has not been restored, then you may be able to locate using icloud.com.
Otherwise, it cannot be tracked.

HT201270 My iPhone was stolen. I have asked the phone company to block it. Do I need to do something to protect my data in my iPad and Macbook from being accessed by the thieves?

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