HT201270 Unable to send or receive messages after carrier update

Unable to send or receive messages after carrier update

Hi
A couple of follow up questions:
1. Reset your device - no data loss - Restart or reset your iPhone, iPad, or iPod touch - Apple Support
2. Can you:
a. make phone calls
b. Surf the web
i. In WiFi
ii. Without WiFi
Please post your answers -
Thanks
(789)

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The First Step is to try changing the Style of the Messages.
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In there change it from balloons to anything else.
Try a Text Chat with someone.
If this does not seem to be it try changing the Font choice in iChat > Preferences > Messages.
The Default is Helvetica and certain variants of this Font can cause problems in iChat (Helvetica Fractions for instance).
If changing the Font works use the Font Book to check the Font. (presuming you re-installed any Font you may have chosen for iChat.)
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Unable to send or receive messages for the Btinter...

Hello
I use Windows Live Mail to download my emails. This is working fine on two computers for other BT Internet and Gmail accounts. But one of my main BT accounts consistently receives the following messages on both computers:
Unable to send or receive messages for the Btinternet (xxx) account.
Server Error: 0x800CCC90
Server Response: -ERR inactivity timeout
Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800420CD
Protocol: POP3
Port: 110
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I've tried BT Desktop Help, but this simply sends me in the direction of standard advice pages. I have no reason to think the settings are wrong.
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LesHarg wrote:
Hello
I use Windows Live Mail to download my emails. This is working fine on two computers for other BT Internet and Gmail accounts. But one of my main BT accounts consistently receives the following messages on both computers:
Unable to send or receive messages for the Btinternet (xxx) account.
Server Error: 0x800CCC90
Server Response: -ERR inactivity timeout
Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800420CD
Protocol: POP3
Port: 110
Secure(SSL): No
Unable to send or receive messages for the Btinternet (xxx) account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems or a long period of inactivity.
Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 110
Secure(SSL): No
The messages for this account are available via webmail, and sending an email works.
I've tried BT Desktop Help, but this simply sends me in the direction of standard advice pages. I have no reason to think the settings are wrong.
Could anyone suggest what is going on here please?
Hi. Welcome to the forums.
For starters, the recommendation by many people is to uninstall BT Desktop help.
If this has always been the case, rather than a sporadic issue, then it could be an account problem that seems to plague some accounts - and has done for years. Hopefully the changeover from Yahoo! to Critical Path will cure this particular issue. Try the other settings mentioned by Keith.
Even though some accounts are fine, there is still a possibility that your local security software can interfere. For example if you have email scanning turned on - then this can be turned off to see if that helps.
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Start with the article below to troubleshoot issues with sending and receiving MMS on your iPhone 5.
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http://support.apple.com/kb/TS2755
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Thank you for your assistance.
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Thanks to the community for your contributions.
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DaisyP_VZWSupport
Follow us on Twitter @VZWSupport

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HT201270 Unable to send or receive messages after carrier update

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