HT201272 1 track from iTunes is only playing until 3:50 (should be 14:48). Rest of album is OK. Happens on computer & iPod. How do I fix that track? "Purchased (new)" on right side of iTunes doesn't give me a Music option - just Apps and Books.
Hello,
I've purchased and downloaded an album from the iTunes store. It has 5 tracks. Tracks 1-4 are all fine. Track 5 is broken - it should have approx 15 minutes of music, but only plays to just under 4 minutes. This happens on my computer and on my iPod. How can I fix this please?
I've tried going to the "Purchased (new)" option in the quick links on the right hand side of the iTunes store. I thought I'd see an option for "Music" on the page it takes me to, but I don't get that option: I only see Apps and Books.
I'm using the computer that I purchased and downloaded the album from. It is authorised for this account.
I'm not aware of interrupting the download yesterday - it all seemed OK to me at the time and I thought it had completed successfully.
The album is Dvořák: Cello Concerto, Zuill Bailey, Indianapolis Symphony Orchestra & Jun Markl. It's the last track (In Nature's Realm) that's got the problem.
Thanks for any help.
Unfortunately you can't redownload music in all countries, as you have found.
You can however contact iTunes support regarding this issue here:
http://www.apple.com/support/itunes/contact/
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