HT201272 According to iTunes, my song was downloaded, but it's cut off in the middle.  Help!

According to iTunes, my song is downloaded, but when I play it it's cut off in the middle.  I cannot download it again.  Help!

Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Similar Messages

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    a song i recently downloaded is cutting off in the middle of the song. How do I fix that or what Should i do??

    Welcome to the Apple Community.
    Delete it and try downloading it again from the "purchased" option in the iTunes store, if the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • I recently purchased 3 CD's, some of the songs are cut off in the middle of the song.  Itunes sent me a link several times to redownload the songs, but each time either the same songs or different songs would be cut short each time I redownloaded the CD's

    I recently purchased 3 CD's, some of the songs are cut off in the middle of the songs.  Several times ITunes sent me a link to redownload the CD's or certain songs and each time either the same songs or different songs on the CD's would be cut short.  What could be causing this?

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  • TS1424 A song I purchased cuts off in the middle. I can't re-purchase it. What can I do?

    A song I purchased cuts off in the middle. I can't re-purchase it. What can I do to fix this?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • TS1424 When downloading an album from itunes one song did not download properly and is cut off at the end, how to fix?

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    The external DVD/CD Writer will Not appear on your desktop when you attach it to your iMac.  It will appear in "Finder", which is in your Dock.
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    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Moved iTunes lib to ext HD but when I turn off/on the computer it corrupts the file on the HD!!!

    I transferred my iTunes library to an external HD and it worked fine until.......I shut down the ext HD or computer. When I hooked the external HD back up to the MacBook Pro and opened it Tunes, iTunes doesn't recognize the iTunes library on the HD and asks me if I want to consolidate. Although, in the Preferences/Advanced section iTunes is still pointing to the ext HD. The file on the ext HD stays ing tact however, what appears on the computer in iTunes is only my "purchased" contents on the cloud and not my home movies, music, etc.
    I'm extremely frustrated...spoken with apple - no hlep, spoken to other apple people at work - no help.  I've been working on this for on this
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    Message was edited by: ronfromwoodland hills

  • TS1424 songs are not complete get cut off at the end

    I downloaded this album but some of the songs are not complete they get cut off at the end what can i do?

    If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519).  See tips on downloading in https://discussions.apple.com/message/19097773
    If you cannot download a second time, contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • Why do i keep getting a pop up menu for automatic downloads? I turned it off in the preferences, but it keeps popping up, asking me for my password.

    Why do I keep getting a pop up menu asking me for my password in itunes to enable automatic downloads? I turned it off in the itunes preferences several times.  iTunes still gives me a pop up message asking for my password.  Please help.

    Automatic downloads is for when you download something on your iPhone, iPod touch or iPad and automatic downloads will download these on your Mac or pc, eliminating the need for syncing. But I have limited bandwidth at home so I do not want this feature. Mine actually stopped bugging me for now, I cruised around the whole community looking for an answer and different things seems to be working for different people. It just seems to be a bug that will hopefully be fixed in an update. For me, I put in my password, even though I didn't want it, made sure it's not set to allow automatic downloads and tested it and it worked. It hasnt bugged me since, but it may come back over time.

  • I recently purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. Please help...

    I just purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. right-clicking it does nothing. I tried going into my account to redownload it to no avail. I am unsure of a support phone number. Please help...

    Download past purchases - Support - Apple

  • Itunes said it was downloaded, when I tried to see a certain song,  itunes told me I had to download Itunes in order to see that song, after it was done downloading.

    Itunes told me it was downloaded, but when I tried to see a specific album, it told me I had to download Itunes to view it?  What is with that please?
    Laura Walker

    Hello there Pam15.
    The following Knowledge Base article has some great steps to follow for your issue:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Specifically:
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • HT200109 Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?

    Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?
    Great, so now I have to airplay it by linking my computer to my Apple TV and then the movie has to buffer! So, all that time I spent downloading the HD video has to technically "download" again by buffering. The more I use Apple TV, the more I feel like this item was not created by Apple. I don't even use it for what I originally purchased it for. If I would have known that anytime I wanted to sync a movie from my computer to Apple TV by using airplay that it would have to buffer the movie, I would have never ever ever ever ever purchased this waste of time device. So the video has to technically play all the way through one time first so Apple TV can "remember" the movie to play it back in real time afterwards.
    Am I missing something here? Am I doing something wrong that can be fixing my problem? I should have known that the Apple TV had so many things backwards when simple things like when you are using the remote and you reach the bottom of your list, in order to cycle back to the top of your list you have then press the directional buton back the other way rather than most modern day devices that will automatically cycle you back to the top or to the other side when you reached the bottom or end but keep on pressing the button. That **** annoys me when I am doing a search for a movie and have to type the name in manually and have to cycle back and forth to the letters. It makes me feel like I am using a rotary phone or something!

    I was told by someone to try and purchase something directly from my Apple TV and that will help authorize my Apple TV.  So I picked something that was free and it downloaded.
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    So it seemed to work.  I will have to try it on other movies and TV shows later.

  • I was downloading the latest iTunes and my computer shut off in the middle and now my phone is displaying that it needs to connect to iTunes. iTunes says my phone needs to be restored before it will work with iTunes. HOw do i avoid restoring?

    I was downloading the latest iTunes and my computer shut off in the middle and now my phone is displaying that i need to connect to iTunes and iTunes is telling me that i need to restore my phone before it will work. I have pics that i have not uploaded yet, how do i get around this without restoring my phone? Thanks,

    I have the exact same issue. I havent found our what is causing it either. Multaple re-install attempts with no success. I have to use Windows Media Center to burn audio discs.  Any other advice?

  • HT4623 I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

    I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

    Hi there KrisonCastillo,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

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