HT201272 Album in purchase history but not purchases

I recently bought a new computer and after downloading my previous purchases, I realized I was missing a album. The album shows up in my purchase history but not the purchases available for download. In the I-store it appears that I would have to buy the album again since I do not see a download button like the instructions say there should be. How can I get access to the album?

Since the title says "bonus track version" I have been going with the idea when in the store that I have to correct version pulled up. Since one can only download once, if the album is already been purchased and downloaded, how would I know if I have to correct album pulled up? Should it not say Buy? I have had issues in the past with Pink vs P!nk but this album is by a Gary so that is not an issue

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Audiobooks (and ringtones) are currently a one-time only download from the store. If you don't have it on a backup of your downloads then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
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* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
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* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
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[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
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*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
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*http://kb.mozillazine.org/Profile_folder_-_Firefox
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Hi,
I stumped up my £21.99 last night and sent iTunes Match off to do it's thing. I'm on pretty crummy ADSL connection so the resulting upload (some 5,000 'items' from an iTunes library of 6,500 songs!) will no doubt take a while.
Howevre, I've noticed a HUGE amount of songs for which there is no iCloud/iTunes Match icon. My Library does contain the odd obscurity, but really not that many - and if a track is obscure/incompatible wiht Match then there would be an icon there, albeit the cloud with the line through it (which incidently is often toitally unjustified... AAC file created on a Mac above the min kbs, but that's another thread).
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Firstly, you need to turn on the iTunes Status column in the iTunes browser. That will tell you how the song is actually being identified. Pull down View > View Options, select "icloud status" and click the OK button. Once a song is successfully processed it will have a status of either "matched" or "uploaded." Which leads me to...
Secondly, once a track in your iTunes library is successfully processed it will not have a cloud icon in the "iCloud Download" column. There will only be something in that column if the song has not yet been processed by iTM (it is "waiting), there is some sort of error, or the original track has been deleted from the library and it is availble for download from the cloud.
Thirdly, just because a song is available in the iTunes store does not automatically mean it will be "matched." There have been a lot of discussions about this on the forum. Please do a search and you'll be able to read them.

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HT201272 Album in purchase history but not purchases

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