HT201272 An album that I previously purchased on itunes did not download properly and some of the songs cut off in just a few seconds. How can I fix or re-download this purchase?

How do you re-download an itunes album previously purchased that didn't download fully the first time?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

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I downloaded an album and most of the songs cut off before they are done

I downloaded an album and most of the songs cut off before they are done. How can i get a refund or credit for this?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT203167 just downloaded a music album and most of the songs cut off half way through i redownloaded the album and have the same problem

just purchased an album and most of the songs cut off half way through

Try again. Delete the copies of the corrupt tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there. In the downloads window remove the tick (if present) from Allow simultaneous downloads.
If the problem persists contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

I added photos of our company's products to the Goods App for our sales team to use as an electronic catalog. Some of the pictures display perfectly. Others are blury. How can I fix this?

I added photos of our company's products to the Goods App for our sales team to use as an electronic catalog. Some of the pictures display perfectly. Others are blury. How can I fix this? I Googled pixel size for Ipads and checked this size against the blury photos. They seem to be less than the max pixels allowed. Must be another solution????

Ged,
whilst generally I agree with you a question (or two) for clarification so we can be sure we're not comparing apples with oranges
I'm not familiar with O2's product lineup but given you're on Annex M is that a business package?
Are you on an Infinity residential or business package?
On the subject of the offshore support teams my experience from the other sife of the fence is that many, many of them are very technically orientated. The problem is that the ISPs they work for don't give them access to many of the tools that are needed (they need to raise internal requests to even get line checks done in some cases) and also they are very heavily scripted & monitored in what they do/say on a call.
Sounds like O2 are operating as a contact centre rather than as a call centre which is much more preferable from the customers point of view.
DISCLAIMER: although I work in the industry I do not work for BT and any opinions given are purely my own.

Some of my songs quit working after just a few seconds on my i pod nano but on my i pad 3 they play perfectly , how do i fix this ?

some of my songs quit after just a few seconds on my i pod nano but the same songs play fine on my i pad 3 - how do i fix this ?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

I just bought 8gb of ram and after installing it and powering back on my mac mini it beeps once every few seconds how can I fix this

How do I fix this problem, I have a mid 2010 mac mini. I put in both of my 4gb sticks of ram and when I power it on it beeps once every few seconds. The firmware is up to date, so what else could it be, cause this system is suppose to suppore 8gb of ram? please help and thanks

What RAM....?
Three months ago I upgraded my 2010 to 8GB with Crucial RAM, I never had a single beep and everything is hunky-dory.
Computer memory upgrades for Apple Mac mini (Intel Core 2 Duo 2.4GHz) DDR3 - Mid 2010 Desktop/PC from Crucial.com
Also check out OWC.
Apple Mac mini Memory DDR3 / Ram upgrades for 2009 Mac mini & 2010 Mac mini unibody models

When I close Firefox it often disconnects my broadband link (the broadband reconnects itself in a few seconds) how can I fix this?

This began happening several months ago. Calls to my broadband provider and work on modem did not solve the problem. I completely recovered my computer and reinstalled everything. At first everything seemed OK. Now it has happened again several times.

For the list of teachers there are email addresses in the right hand column, did you click on an email address?
If you did that could explain the multiple tabs being opened. What may have happened is you have the mailto protocol set to open Firefox which results in 100s of tabs opening when you click on an email address. For details on fixing that see [[Firefox keeps opening many tabs or windows]], in particular the section on "Change the action for a content type". My guess is you will find mailto is set to "Use Firefox".

ITunes will not let me update to iOS 5.1.1 without deleting all my media. How can I fix this?

When I tried to update from my PC this came up:
"Updating to iOS 5.1.1 will delete all of the apps and
media, including iTunes Store purchases, on your
iPad. To preserve your content, apply this update on
the computer where you sync your apps, music, videos,
and photos."
I don't understand because this is the only computer I use iTunes for my ipad.
Help please!

See
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

TS1967 I downloaded an album and many of the songs cut off early and go the next song on the list

Any suggestions?

Are you in a country, where you can download past purchases again?
Then delete the three bad songs from your iTunes Library and download them again from the store:
See: Downloading past purchases from the App Store, iBookstore, and iTunes Store
With iTunes '11Go to the iTunes Store
Make sure that you have "Show iTunes in the Cloud Purchases" enabled in your iTunes preferences by going to iTunes > Preferences under the Store tab. Then, click OK.
If you're not already signed in, choose Store > Sign In, and enter your Apple ID and password.
After you've signed in, click the Library button located in the upper-right of the iTunes Store.
Navigate to your iTunes library for the respective content type you wish to download using the content selector in the upper-left. Choose Music to download songs, Movies to download movies, and so on.

HT1199 My itunes doesn't open at all. I have a windows 7 and it shows the loading icon, but it never comes up. How can I fix this?

I've tried to re-install the program, but it says that it can't download the program. The program won't open at all and I need help.

Hello, llynitta.
Here are the best resources for troubleshooting the issue you are experiencing.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H.

I was doing an update and recieved an error message that Itunes did not reinstall properly and now I cannot open iTunes on my computer

I was doing an update to my iTunes and it did not reinstall properly. Now I cannot open iTunes at all on my laptop. What are the fixes?

You need to follow the instructions of tt2 in https://discussions.apple.com/thread/5822086

HT201272 I recently downloaded a Cold Chisel Album but one of the songs is incomplete and although the song time is 5.51 minutes the song cuts off at 3.20 minutes, what can I do to get the whole song?

I have just downloaded a Cold Chisel album and one of the song cuts off after 3.20 minutes even though the song is 5.51 minutes long, it just suddenly cuts off, what can I do to get the whole track downloaded?

Depending upon what country that you are in have you tried deleting and redownloading it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

TS3297 I purchased an album and some of the songs did not download completely. How can i fix this?

I purchased an album and some of the songs did not download completely. How can I fix this?

I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...

HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

All of my purchased apps (games) and apps such as Weight Watchers, Facebook, WeatherBug, Sports and Pinterest, Notes, Nook, etc. are all locked up. They simply flash, then nothing! How can I fix this to make them work again.

First Issue: All of my purchased apps (games) and apps such as Weight Watchers, Facebook, WeatherBug, Sports and Pinterest, Notes, Nook, etc. are all locked up. They simply flash, then nothing! How can I fix this to make them work again? If I have to delete the purchased apps, will they still be in iTunes, or will I have to re-purchase them?
Second Issue: When I synced to my desktop (Windows XP) All my photos loaded onto my iPad2. I don't really want all 3000 + pics on my ipad!! How do I get them off? Next time I synced, they loaded again! Now I have so many duplicates! How do I get rid of the photos and prevent this from happening again?

If none of your third-party apps are working, but the Apple built-in ones are ok, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted. In terms of re-downloading apps then you can do so as long as they are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519
For synced photos, then with the iPad connected to and selected on the left-hand side of your computer's iTunes, then on the Photos tab on the right-hand side you can control which photos are synced to the iPad : http://support.apple.com/kb/HT4236 . If you don't want any photos to be synced then try selecting just an empty folder.

HT201272 An album that I previously purchased on itunes did not download properly and some of the songs cut off in just a few seconds. How can I fix or re-download this purchase?

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