HT201272 Audiobook download

I downloaded an audiobook to my IPhone approx 4 months ago but it has not copied across to my newly purchased IPad and doesn't appear in my ITunes purchases. I've set both devices to use ICloud. Any ideas how to find it so that I can download it to the IPad please?

Audiobooks are currently a one-time only download so they won't appear in the cloud for re-downloading. If you still have it on your iPhone then you should be able to copy it to your computer's iTunes via File > Transfer Purchases and you can then sync it to the iPad. If you no longer have a copy of it anywhere then you can try contacting iTunes support and see if they will grant you a re-download (but there is no guarantee that they will) : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

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HT201272 Audiobook download question

I was in the middle of an audiobook when my phone got damaged and I had to replace it. The iCloud restore did not put the book back on my new phone so I went on itunes to re-download it and it asks me if I want to buy it again. If I choose yes will it charge me a second time?

Yes, it will. Audiobooks cannot be redownloaded. You'll need to contact the iTuens Store, explain what happened, and ask for assistance. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT201272 Audiobook Download Failure

I upgraded my OS on my iphone and it failed to synch one of my audiobooks. It is not available on my PC or on my iphone. When I go into the istore and try to purchase it again it says that the item has already been purchased (no ****), I can't download it through any option. Obviously the istore knows I already own it, but where is it?

Audiobooks (and ringtones) are currently a one-time only download from the store. If it's no longer on your phone nor your computer (aubiobooks should copy over to the Books part of your iTunes library) and you don't have it on a backup, then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

After I've heard an audiobook downloaded from the public library, how do I delete it from the Shuffle? When I plug it into my computer, I get a screen showing how much space is left on the Shuffle but no list of files that I can delete. WRA

After I've heard an audiobook downloaded from the public library, how do I delete it from the Shuffle to make room for other audiobooks? When I plug it into my computer, I get a screen showing how much space is left on the Shuffle but no list of files that I can delete. These books, incidentally do not appear in the ITunes screen. WRA

Select the iPod shuffle in the iTunes sidebar (under DEVICES). If this is a current 4th (or 3rd) gen iPod shuffle, you should be able to see the contents of the shuffle by type, intented under the shuffle's name (still in the sidebar). Select Music or Audiobooks (not sure where those items from the library will be listed). The items will be listed to the right, for each category. Find the items, select, and delete.
It's on page 20 of the manual
http://manuals.info.apple.com/en_US/iPod_shuffle_4thgen_User_Guide.pdf
NOTE: If this is an 1st or 2nd gen iPod shuffle, select the iPod shuffle in the iTunes sidebar (under DEVICES). Over to the right, go to the Contents tab, where the items are listed. Select and delete them from this list.
I find it more convenient to make a playlist in iTunes with things I want to put on the shuffle. I then set up automatic syncing (or use autofill) to have iTunes load the shuffle from that playlist, automatically.

I received this message today when trying to access my library's NetLib account for audiobook downloads: "Sorry, we were not able to authenticate you for access to this resource. Please adjust your Internet Security software to allow referring URLs. "

When this occurred I was using Firefox 6.0.2 before I just updated to 7.o. I just tried it again with 7.0 and the problem persists.I've never had problems before; I use our library system (www.hclib.org) all the time to access the NetLib audiobook download site (based on my library card number). I've searched everything I can think of on the Norton Security Suite Version: 4.3.0.5 software. My ISP is xfinity.comcast.com
I have been monkeying around with addons and extensions, could one of them be causing this? I disables almost all the addons but that didn't make a difference either.
I haven't made any changes to Norton since it was installed (automatic updates).
I have a Toshiba Satellite, running Vista.
Thanks!

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Audiobook Download from Disc

Audiobook downloads from my personal CDs show up in the Music Category instead of Audiobooks. How do I get them in the right spot?

Select all the files in iTunes.
Right click - get info.
Click the Options tab and set *Media Kind:* to Audiobook.

HT204088 My audiobook download sounds strange, can I download again?

My audiobook download has strange electronic noises in it, what should I do?

Audiobooks are currently a one-time only download so will need to contact iTunes Support to be able to re-download it for free. Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT201272 Previously purchase audiobook download

I would like to download my previously purchased audiobooks, but they are now shown in purchased item on my itune. What can I do to download them?

You cannot redownload them.
It has always been very basic to always maintain a backup copy.

HT201272 Cannot download previously purchased audiobook

If I go to View Account > Purchase History I can see all the audiobooks I have bought, however when I go to the new Purchased feature I can see the music that I can re-download but the audiobook tab is empty even though the audiobooks appear in my purchase history.

"If I go to View Account > Purchase History I can see all the audiobooks I have bought"
Correct.
"when I go to the new Purchased feature I can see the music that I can re-download but the audiobook tab is empty even though the audiobooks appear in my purchase history."
Correct.
Audiobooks are not mentioned at all as neing available in icloud.
Country
Music
Music Videos
Movies1
TV Shows
Apps
Books
Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available.

HT201272 cannot download audiobook

I purchased an audio book, I was billed for it, but I cannot find it in my library to download to my phone.

If you've just bought it on your phone then it should have downloaded into the Music app - when you have audiobooks on an iOS device you should get an Audiobooks option via the More button at the bottom of the Music app.
If it is in there then note that audiobooks are currently a one-time only download from the store (so they won't appear in the Purchased tab for re-downloading), so you may want to copy it to your computer's iTunes via File > Devices > Transfer Purchases so that you can take a backup copy of it - it should copy over to the Books part of your iTunes library.

HT201272 Audiobook won't download

I purchased an audiobook, but it won't show up in my library. It is in my purchases on the iTunes store, but I can't find any way to re download it. Is there a way to download it again without paying twice?

I don't think you can for Audiobooks.
Have you checked if the audiobook file is on your computer in your download area. If it is there just drag and drop it into itunes

HT201272 two downloaded audiobooks have disappeared from my iPhone--..where are they?

two downloaded audiobooks have disappeared from my iphone. have been unable to find on computer, or anywhere. no record, not able to find out how to download again, or download onto computer....any thoughts? thank you.

Go into the iCloud settings and make sure the calendar sync is on

HT201272 To download previously purchased audiobooks to your computer or iPod

How do you download previously purchased audiobooks?
My laptop and iPod were wiped so I've lost all my audiobooks

Audiobooks are not currently available for repeat download so they won't show in the "Purchased" section of your account. You ought to have made a backup from which you could have restored all your content. There is no obligation on them to do so, but if you ask the iTunes Store support team nicely they might make an exception and requeue your missing content.
tt2

HT201272 incomplete audiobook download

I purchased an audio book. parts 1 and three downlaoded fine. part 2 wound up as .tmp file and would not convert. I have removed the .tmp file and parts 1 and three from my library (both on itunes and the file) how can i recover

Delete the problematic songs from your library including the files. Then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go to Music tab to re-download again

How do you delete audiobooks downloaded from Overdrive from the library from my Ipod Nano when I can't find any of the titles under Music in iTunes?

I've been uploading audiobooks from Overdrive and now that I'm done listening to them I want to delete them. After I hook my Ipod 7th gen up to the comp, it pulls up iTunes and I go to Music but I can't find any of the book titles there. They all show up in my songs group on my iPod. I've been manually managing the songs so I don't get all my husbands stuff on there. I've cruised through the other sections and tried searching the library without any luck. Any advice???

Follow the instructions here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201272 Audiobook download

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