HT201272 bought a song and it wont play how do i get it to play?
bought a song and it wont play.. how do i get it to play?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
Similar Messages
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Just bought a new album and one of the songs won't play, how do I get it to play?
Just bought a new album and one of the songs won't play, how do I get it to play?
What do you mean by "won't play"?
Try deleting the song and downloading it again from the iTunes Store. -
I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
TS1702 Some of my music i purchases is not playing, how do i get it to play?
Some of my music that I purchased from iTunes is not playing, how do I get it to play all the way?
What do you mean not playing? It doesn't play in your iTunes or in your iPod?
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Bought song, but they wont download. how do i get them to download?
i Bought 4 songs but they wont download. they are in that download file but they dont do anything. i tried hitting resume all but it doesnt do anything. how do i get them to download?
Hi,
Read these links. Does this help.
http://support.apple.com/kb/PH12283 and http://support.apple.com/kb/ht2519
Jim -
I have exclamation points next to some of my songs and they won't play...how do I get them to play?
I am not an expert but here's my two cents:
The exclamation point means itunes cannot find the music file in order to play it. There are several possible reasons for this, including but not limited to changing the name or location of your music library/songs, or storing them on an external hard drive or device that is not currently attached. The solutions for these are different so let me know if any of these apply and we can troubleshoot. -
I downloaded a movie I paid for. I went to play it after it had down loaded to my Ipad. It says it is not downloading to play it. I am wondering how do I get it to play or get my money back? Thanks so much for your help!!! Karen
this happened to me on my macbook air my movie isnt playing.
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I bought a song and it wont show
So like a few years ago I bought a iPod 4g and I purchased some songs and I forgot all about my iPod and when I remembered I still had it so I decided to use it for music and when I have bought some songs before and when I tap on the song that I have downloaded it only says purchased and I can't tap anything else because the little box were it says buy/download it says purchased so when I go the my purchased on iTunes its not there so what do I do?
By the way my problem is coming from iTunes from my iPod 4g not the computer.That would indicate that you are not signed into the account used to purchase the song. Is Settings>iCloud signed into the account that purchased the song? iCloud is used for redownloading.
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Just bought 4 songs from the itune store how do I get them on my ipod shuffle
I just bought 4 songs from the itune store. How do I get them on my ipod shuffle?
If you've bought them on your computer's iTunes then they should have downloaded into the Music part of your library. To sync them to your iPod, connect the iPod to your computer and select it in your computer's iTunes - with the current version of iTunes, iTunes 12, you should (when a device is connected) get a device icon towards the top left of the iTunes screen, next to the icons for the types of content (music, films etc) in your library.
Selecting that icon should let you select a Music screen for it, on which you can select which of your iTunes music library to have on the iPod -
I bought a movie and the download failed, how do I get my money back?
Just 10 minutes ago I bought a 8 dollar movie and it failed to download, however my money was not refunded. How do I get my money back or get it to download properly?!
Thanks for your help. It keeps telling me that the connection to the network is down, despite the fact that another movie I have downloaded after, downloaded just fine.
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My music is not playing, i have purchased onto my iPhone and now it will not play :-(
Hello Russell,
Welcome to the Apple Support Communities. The best way to get music back is to check out the articles that goes of downloading previous purchases.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If they were not purchased through iTunes, then just sync through iTunes again.
Regards,
-Norm G. -
How do I get iTunes to play more than one song at a time on my PC?
I have selected all in a playlist, then click the play button. It plays only the first song in the playlist. How do I get it to play all of those selected?
My iTunes is doing the same thing: when I select a playlist and hit "play," if shuffle is turned on, iTunes plays only one song and then stops. If shuffle is turned off, it plays just fine (one song after another, in order).
Select the songs, right click - get info.
Select the Options tab and Uncheck *Skip when shuffling*.
Also, when I hit shuffle, it doesn't rearrange the songs in the playlist like it's supposed to.
If you are sorting on any column besides the very first on before the track name, the songs will stay displayed in that same sort order.
When you play the playlist, the list will jump around and be shuffled.
If you are sorting on the very first column, the list will be displayed in the shuffled order and play in that order. -
I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??
Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back... -
I have purchased a song and my computer says it is unauthorized to play it. I give authorization and it says its already authorized. Then I try to play the song and it wont allow authorization.
Delete and redownload it if doing so is free in your country.
(71678) -
My phone as working fine until suddenly 90% of my music, most purchased, skipped over in shuffle. i then looked again and it had a little red circle next to the song and it wont play. It works fine on my iTunes on my laptop but not on my iPhone 4
Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)
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