HT201272 can't download a pre purchased album

I have prepurchased an album, one direction midnight memories, and in itunes, on the right side, it says purchased, but I am unable to download the songs.

I have a similar problem: I had this problem in relation to the "password not remembered" issue in https://discussions.apple.com/thread/2167066 but resolved by "reset itunes Cache: in prefs->Advanced.  I still have this problem, but in pre-ordered Seasons Passes.  In more detail:
(I hope the editor doesn't butcher my indented number-list)
1. iTunes 11.0.3(42)  (released a few days before Towel Day?)
    1.1 prefs->Store->"Download pre-orders when available" is checked
2. Store-> Check for available downloads
3. "All purchases have been downloaded for this Apple ID" (I only use one apple ID for purchases)
4. Browse in ITMS to the content (Grimm Season 2)
5. see that there is a new episode
    5.1 most episodes have a "downloaded" button
     5.2 the new episode has a "download" button
6. clicking the "download" causes the download to come without any problem
iTMS understands I have purchased it and it's waiting for me, but neither "Download pre-orders when available" nor "Check for available downloads" finds the new content.
Any ideas?

Similar Messages

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