HT201272 Can't find book purchases in iTunes

I have changed from a PC laptop to a Mac Book, and now can't find any of my previous book purchases in the iTunes store.
All movie / tv / music files are there, but not the dozens of e/audio books I have purchased.

Audiobooks are not included in the items we can redownload. If you need help in retrieving them, I recommend contacting support.
https://expresslane.apple.com/GetproductgroupList.action

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Can you share books purchased from itunes with different itunes accounts

can you share books purchased from itunes with a different itunes accounts

See if this will work for books as well as music: http://support.apple.com/kb/HT1203

Can't find Movies Purchased on ITunes on External HD!

Am i missing something i mean all my music is there but i can't find all the movies i bought on Itunes. Please help.

There may be a way to pull content from a backup on the timemachine thing
over and into the new/replacement iMac. Isn't there some kind of 'migration
assistant' in the Mac OS X? It should be able to bring in stuff from an external
hard disk drive -- if it is a backup or clone of another Mac, especially -- and
put that into the new computer's system.
Could be the level of permissions or allowed purchases are different between
the content on the external drive where your files are located, and in the new
or replacement computer. Is the new computer "authorized" to use your files
in iTunes? You can deauthorize other computers no longer owned and add a
new computer in the options found in the iTunes menubar.
Also, if the replacement computer is similar in model and configuration, and
one that would normally boot from the same machine-specific installer disc,
it may be able to see and use a cloned system from an external drive if it
were brought back in via a cloning utility. But if this is Not the case, I would
certainly avoid trying this; without more research; least the current and
working system in the computer be damaged or erased in the process, and
maybe the stuff on the external drive is not compatible with the computer;
outside of the files you had in user accounts.
You may be able to find files in the copy's user accounts and see if they
can be brought into the replacement machine; but the file permissions
would be different between them. You may have to find out if you can
get duplicate downloads of purchased movies (and music, etc) if your
originally purchased ones can't be used or are gone completely. You
may be able to contact Sales Support or maybe AppleCare and see
if they can direct your question to someone who can help. Even a good
tech could maybe walk you through a few steps; but stuff that takes
time may not be something they can do on the phone.
If the computer has been reauthorized to use your iTunes account, that
would be good for a start; then find out from their support how to go
about getting those movies back into a different machine so you can
see them; or find out if you can get credit and then download the same
movies again into your replacement computer.
Sorry I don't have a specific direction to go with this; and to contact
Apple support or sale support directly before attempting anything too
harsh is my advice; after seeing if this Mac is authorized for your iTunes.
Hopefully someone with more internal experience with movie downloads
will see your inquiry and have the specific information you seek!
Good luck & happy computing!

HT201272 Can't find previous purchases?

Hi
I can't seem to find my previous and old purchases in itunes 11. I have just downloaded itunes 11 to my new laptop and I have autorized it, but still I can't find my old purchases and listen to them. I have also enabled the iCloud thing in preferences. What do I do?

I have the computer authoirzed, so there is no reason I can find that I shouldn't be able to. Frustrating that a relativity simple issue can't be answered.

Can't find "books" tab in iTunes?!

Just purchased ipad air yesterday, trying to sync ibook from mac to ipad, but when I connect ipad to mac through itunes, can't even see the "books" tab to sync. what do I do...?

Where are you looking ?
If you have the left-hand sidebar enabled on your Mac's iTunes (option-command-S) then with the iPad selected on that sidebar one of the tabs on the right-hand side of the screen should be a series of tabs - or if you don't have the sidebar showing then select the iPad towards the top right of the iTunes screen and again there should be a series of tabs. So depending upon whether the sidebar shows or not you should see something like (this is with the sidebar hidden) :
Is your iTunes screen wide enough for all the tabs to show ?

Can you read books purchased on iTunes on your pc?

My iPhones has a cracked screen. I am waiting until march when my next update is avail to upgrade. I would like to purchase a book on iTunes and read it on there as well. Is this possible or do I have to use iBooks, newstand etc..
Thanks.

To read ibooks bought from Apple you need the iBooks app, so you need an iPad, iPhone or iPod Touch - so far Apple haven't made a Mac or PC program with which you can read them. If you buy the book from, for example, Amazon then they have a Kindle program for your computer with which you can read purchases from them

HT204081 can't view book purchased in iTunes

i bought a book in itunes. it downloaded in itunes on my pc as an app. i have the app installed on my ipad and I can view it on the ipad. is there anyway to view it as a book on my pc also?

No.
ibooks are for ipod touch.iphone/ipad only

I purchased a book on iBooks thinking I could listen to it on my iphone. I can't find it in the iTunes or iBooks library. Could you tell me how please. Thank you

I purchased an audiobook on iBooks thinking I could listen to it on my iphone. I can't find it in the iTunes or iBooks library. Could you tell me how please. Thank you

Depending on which device you used to purchase the audiobook, you may have to specifically enable its sync.
See this, from iTunes' help:

Why can't I read books purchased from itunes on my macbook pro?

I find it very upsetting that books purchased from itunes on a Macbook pro can not be read on a Macbook Pro.

Many MacBook Pro users are professional authors, reseachers, teachers, ... and we need to manage large libraries of copy protected digital material (journals, book collections, protected imagery, ...) , which we directly reference and include (with citations) in our writing and analyses.
Laptops and desktops are the only viable options in terms of screen real estate (multiple monitors needed), application availability (image analytics, serious statistics, real 2D and 3D modeling, ...) high speed storage attachment (the cloud can't handle many needs) and processing horse power. iPads and iPhones are a few generations away from being adequate for many such activities, which Apple had traditionally supported.
This particular oversight by the folks behind the Apple iTunes bookstore business, stands in stark contrast to what used to be our vision of the premier professional creative platfom. I find this deeply dissappointing and inconsiderate of our long term investment in apple technologies.
Asking folks to simply abandon their investment in copy protected ebook material, purchased on iTunes, is just wrong.

I have my personal music (not purchased from Itunes) stored in two locations, on my PC and on an external HD. How can I find out which directory itunes uses to access this music? I am using Itunes version 11.4.0.18. Thanks

I have my personal music (not purchased from Itunes) stored in two locations, on my PC and on an external HD. How can I find out which directory itunes uses to access this music? I am using Itunes version 11.4.0.18. Thanks

Many thanks JEM24 for your help. Ive just spent the best part of six hundred pounds on a new Sony Rx100m2 compact camera, so I have no interest in the Ipods camera at all really. I doubt Ill be watching many videos on it as Im very lucky in that I have a good Android tablet. Its more as a stock music player that Ill be buying the Ipod for, if indeed I do end up buying one. I dont like the idea of paying the exorbitant amount added for more memory space that Apple along with most other companies charge. In fact I read an article on this very subject just yesterday in the tech section of Flipboard. It stated in the article that in the case of the Iphone the actual cost of each additional gigabyte of storage to Apple et al is something in the order of 60p.. This is certainly not reflected in the price us the customer has to pay at the till.. Its for this reason primarily that Apple in particular, because their products do not allow adding expandable memory of your own in the form of cheap to buy cards, that nobody in their right mind buys the 64gig etc Iphones..I am aware that we are discussing my potential purchase of an Ipod Touch here but you see my point. Many thanks again though for helping me.

Can't download new podcasts or recent book purchases in iTunes

I can't download new podcasts or recent book purchases in iTunes. I'm using iTunes 10.6.1 on a MacBook Pro running OS 10.7.4. This started a week ago. I unsubscribed and resubscribed to my podcasts (no luck). I whitelisted the possible sending domains from a whitepaper I found on this site (no luck). I haven't added any other software or made any other changes to my computer configuration.
I bought these books on my iPad and they aren't downloaded there either (previously had no problems buying and downloading books to both iPad and MacBook). Interestingly, I was also unable to download App updates on my computer via iTunes until just now, when they suddenly were successfully downloaded. I've been able to download App updates on both iPad and iPhone all along.

Forgot to post the error message I've been getting when I open iTunes:
"There were problems downloading some purchased items.
For more information on the items that could not be downloaded, click below.
There was a problem downloading “The Blind Assassin / Margaret Atwood”. You do not have the privilege to make changes.
Please check that the connection to the network is active and try again.
There was a problem downloading “Journey Into Fear / Eric Ambler”. You do not have the privilege to make changes.
Please check that the connection to the network is active and try again."

Just updated to iCloud, but I can't find the 'purchased' list on the itunes store on my iphone. There's no button for it on the toolbar or under the 'more' option. Want to play/download my puchased music via iCloud on my iPhone.... Help someone please?!

Just updated to iCloud, but I can't find the 'purchased' list on the iTunes store on my iPhone. There's no button for it on the toolbar or under the 'more' option. Want to play/download my puchased music via iCloud on my iPhone.... Help someone please?!

Hi again Limons,
just got your last reply per mail, re: 'presently only available in the USA.'
Unfortunately, you're right. Just found this article: http://www.digitalmusicnews.com/stories/061011icloud
seem like it's going to be a while before this gets sorted out . . .
Frustrating outcome to my question, but thanks a lot for helping me sort out what the problem was :-)
All the best to you.

I've purchased 3 bundle movie packages, Sherlock Holmes, Batman, and The Godfather, I am can not find them in my itunes. I can only see the first movie in the series.

I've purchased 3 bundle movie packages, Sherlock Holmes, Batman, and The Godfather, I am can not find them in my itunes. I can only see the first movie in the series.

First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have?

I can't find ping & purchased column in itunes store

i can't find ping & purchased column in itunes store

If you update to iOS 4.3.3 you should then see it in the App Store app. If you have iTunes 10.3 on your computer you can also do it there. Otherwise I think that you'll have to go through your purchase history on your account in iTunes on your computer.

I can't find newly purchased songs in iTunes Match.

I Can't find newly purchased songs in iTunes Match. Anybody know why?

Hi - you are not alone in this. I've had the same problem, and apparently so have others. I'm also following the discussion:
Re: Purchased music does not appear in my "Music Library"
Posted: Jan 5, 2011 5:06 PM in response to: Bryan Berman
Hopefully we will find the solution!

HT201272 Can't find book purchases in iTunes

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