HT201272 Can't restore previous purchase from old iPhone to new iPhone. It says all purchases are downloaded when it's not. No download icon on the screen, can't re-download as it says "purchased". Help pls!

I've never really had problems on syncing one device to another. However, this time time I can't seem to restore it to the 5s. When I check iTunes it says that all purchases has been downloaded, but of course it's not. When I try to find it so maybe I can re-download it, it reflects as purchased so I can't download it anymore. Help pls...

And you are looking in the Purchased tab in the iTunes store app on them ? On that tab you've selected Music at the top of it, then 'Not on this iPad' and 'all songs' ?
Is that what you are seeing in the Purchased tab, or is there not a Music button at the top of it or are you not seeing anything listed there ?

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