HT201272 Cannot download previously purchased audiobook

If I go to View Account > Purchase History I can see all the audiobooks I have bought, however when I go to the new Purchased feature I can see the music that I can re-download but the audiobook tab is empty even though the audiobooks appear in my purchase history.

"If I go to View Account > Purchase History I can see all the audiobooks I have bought"
Correct.
"when I go to the new Purchased feature I can see the music that I can re-download but the audiobook tab is empty even though the audiobooks appear in my purchase history."
Correct.
Audiobooks are not mentioned at all as neing available in icloud.
Country
Music
Music Videos
Movies1
TV Shows
Apps
Books
Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available.

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HT201272 To download previously purchased audiobooks to your computer or iPod

How do you download previously purchased audiobooks?
My laptop and iPod were wiped so I've lost all my audiobooks

Audiobooks are not currently available for repeat download so they won't show in the "Purchased" section of your account. You ought to have made a backup from which you could have restored all your content. There is no obligation on them to do so, but if you ask the iTunes Store support team nicely they might make an exception and requeue your missing content.
tt2

HT201272 Cannot download previously purchased songs.

I go to iTunes store > purchased > name of artist ... and the songs I'm missing are listed.
However, where the "download" button is supposed to be it says "downloaded" and clicking on it has no effect. I assume that I downloaded them once when I first purchased the album, but they're missing from my Media Folder.
So, I need to REdownload the songs. How do I do that?

Yes ... thank you. I actually figured this out last night, but you're right on.
1. Delete the songs from the song list ... this eliminates the names from the iTunes Library.
2. Run Update iTunes Match from the Store menu (probably not necessary ... but I was trying everything at this point).
3. Go back to Purchased Music in the iTunes Store.
Now the store no longer thinks that the songs are on my computer, and the "Download" button is active.

HT201272 how do i download previously purchased audiobooks to my computer

how do i download previously purchased audiobooks to my computer?

You get one download of audiobooks.
https://discussions.apple.com/message/22264746#22264746

Is there away to download previously purchased audiobooks?

Is there a way to download previously purchased audiobooks?

Depending on the situation an e-mail to Apple may help you. I had a similar issue where I had accidently deleted one of the 'parts' of my audiobook and was unable to retrieve it. I used the "Express Lane" feature on the Apple website, which essentially involved filling in a short form on what the issue was. I received a reply within about 18 hours saying that a new copy had been placed in the 'downloads' section of my iTunes ready for me to download! Problem solved! I'm not sure if the response will differ if you wilfully deleted your audiobooks as it says you cannot redownload audiobooks somewhere in the iTunes Store terms and conditions.
Nonetheless, I'd definitely say it's worth a go. Safe to say I am very pleased as I thought I was going to have to shell out another £17 to finish listening to the story!
I hope this is of some help to you (or anyone else who may have this problem)!

HT1918 i changed my credit card on my apple id and now i cannot download previous purchases?

i changed my credit card on my apple id and now i cannot download previous purchases?
the songs appear on lightgray color on my itunes but i cannot play or download them again.

- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
If you can't log into Settings>iTunes and App stores with your new ID them mean there is a problem. Try restting the password and try to sign in again.
iTunes Store: Retrieving and changing passwords (Apple ID)
Can you sign in with the new ID on your computer?
Last, contact iTunes.
Apple - Support - iTunes - Contact Us

HT201272 can we download previously purchased audiobook to other shared items?

In France we can download Music, Books and Apps from the Cloud (no movies or TV Show unfortunately). But Can't we download previouly purchased Audiobooks? Did I miss something or is it the same than with movies or TV Shows? I can't see anything about this specific media on Apple Support FAQ.
Thank you.
PS. If anybody knows when the "Previously Purchased" servicewill be available for Movies and TV Shorts in France, let me know too
Message was edited by: Thomas30000000

You haven't got copies of them on your backup of your downloads/library ? You are only guaranteed one download of each item from the store (audiobooks and ringtonesare one-time only downloads ; other items are redownloadable depending upon what country that you are in and if they remain in your country's store), so you should be keeping a backup of all of your downloads. If they are still in your country's store then you can try contacting iTunes Support and see if they will grant you a redownload.

HT201272 How do I re-download previous purchased Audiobooks back to my iphone?

How do I re-download past purchased Audiobooks back onto my iphone?

Audiobooks are one of the few items for which re-downloading is not available. You'll need to sync them again from iTunes on your computer.
Regards.

Cannot download previously purchased music

I am trying to download previously purchased music, Darius Rucker True Believer album, to my iPhone 5. I've tried using my LTE connection and WiFi. When I click on the cloud icon, it spins for a few seconds then stops. If I try to stream the song it just goes to the next song that's actually on my iPhone. I get no error message or prompt to sign in with my credentials. Having the same issue with a few other songs. I've downloaded updates and podcasts today so I know my connection is working.
I am not using iTunes Match.
Any ideas?
Thanks!

OK.
Not sure what your question is. The error message explains it pretty well.

HT201272 Re-download previously purchased music

I changed my OS and had to reload iTunes and my entire library. Some previously purchased albums do not play songs in their entirety. For instance if a song is longer than 3:33, it will stop at 3:33 and skip to the next song. I have tried to re-download previous purchases but am told it has already been downloaded. I just want to fix the album, how do I re-download an album I purchased?
Thanks.

If you do Get Info (control-I) on one of those track then on its Options tab its 'stop time' isn't set to 3:33 ?
If you have the 'pointers' to them in your computer's iTunes library then it assumes that you already have them on there and that there is no need to re-download - try deleting them from iTunes (you don't have to delete the actual music files), and then try re-downloading them

HT201272 re-download previously purchased TV show

I am trying to re-download a previously purchased TV show. I do not have that TV show on my computer anywhere - I did a complete search for it. However, itunes is saying it's already on my computer. How can I re-download?

Hello taaptar,
Thanks for using Apple Support Communities.
To download previously purchased items from the iTunes Store, please follow the directions outlined below.
iTunes Store
Open iTunes and go to the iTunes Store.
Click Purchased in the Quick Links section.
Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
Select Not in My Library to view purchased content that isn't on your computer.
Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you'll see Recent Purchases instead of All Songs or Albums.
Click the Download icon next to the item you want to download.
If an item is already in your library, the Download icon won't appear.
Download past purchases - Apple Support
Cheers,
Alex H.

HT201272 Cannot download pervious purchased app after change country my AppleID registered..

Cannot download pervious purchased app after change country my AppleID registered..
How could I get app updates without change country back to origional country where I purchased app.?
I have purchased lots apps on 2 country by same AppleID.
It does not make sense to change the country setting.
Due to in some country, iTunes online store only offer music/movies but NO TV show.
So I change registered country of my AppleID to US store.
Now I could purchased HD/1080p movies/TV shows, but cannot get app updates on iTunes which I purchased on pervious country.

You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...

HT201272 To download previous purchased ringtones

How do you download previous purchased ringtones

Reply from iTunes Store Customer Support
Leslie here again.
There is no where for you to download them again for free- ringtones are not included in the iCloud feature. Applications can be redownloaded from the store at no additional cost- songs and movies can be redownloaded through iCloud (if they are available) but ringtones do not have that option. As I said, we can try to repost them for you but do not repurchase them unless you want to pay for them a second time. I encourage you to back up your purchases so you have the ability to restore them yourself if something happens to them.
If you want to know more about redownloading applications and other purchases let me know, and I'll be happy to provide you the redownload apps information and the iCloud information but this doesn't help you with ringtones.
I hope that this is helpful in resolving this matter.
Thank you for choosing i

ITunes 12 - cannot download previous purchases

HI everybody
I the new iTunes 12, I cannot seem to download my previous purchases through "manage previous purchases". When I click on "manage previous purchases, the process seems to start up, but then freezes, and I get an error message saying "iTunes has encountered a problem and needs to close". There is then no option but to click "close program" and, surprise surprise, the program closes. I have tried re-installing and de-activating and re-activating, and nothing seems to work.
Any ideas?
Many thanks!

Now I'm 99% sure that error message had some words to it... mind sharing what those were?

HT201272 Cannot download previously deleted app iphoto. Other deleted apps re install exactly as manual says. Also, how can I delete unwanted photos from "photos" app, which were brought in via Dropbox? Ipad Air wi fi running ios 7 (my first apple product

New to Apple, having fun with ipad Air, but geting frustrated with its weird ways.
Deleted the iphoto app to clear out photos (yes, really). Now cannot download it again. Other deleted apps download exactly as the manual says but not iphoto. Can anyone suggest how to fix please? Also, cannot delete test photos from"photos" app, brought in from Dropbox. Can anyone tell me how to do this please?
All help gratefully received.

You should be able to redownload it via the Purchased tab in the App Store app on your iPad - if it's not showing there (you haven't changed countries since buying the app ?) then check to see if it's hidden : http://support.apple.com/kb/HT4919
For the photos, if they are in the Camera Roll album in the Photos app then you can either delete them via the trashcan icon in the bottom right corner if viewing the photo in full screen, or via the Select button top right in thumbnail view.

HT201272 Cannot download previously purchased audiobook

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