HT201272 Chose the wrong book for purchase. How do I get my credit back?
How do I get my credit back? Chose wrong iBook
All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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my 11 yo itouch is locked for 22,000,000 minutes. Some other kid at a sleepover keep inputting the wrong pw, on purpose. how to i get this thing back to life?
Do as the manual says and restore.
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Puchased items in my watchtime app will not restore to my ipad (1) after an ipad restore. The items appear ready for purchase. how can i restore the items.
Following ultimately helped me : Make sure that you are logged in at the App Store App or iTunes App with your apple ID and password with a US account. Turn your iPad off and on and than you should see the Radio button again. It won't work if you are logged on with a foreign account. If you are not logged in at all, it worked, too.
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HT201303 Someone used the credit on my account and it wasnt me! How can i get my credit back?
Somebody managed to get into my itunes, add credit from a different credit card and then bought some asian app for $99.99.
How exactly did apple allow someone to add credit from a credit card that doesn't have the same name as the account holder?
How do i get my credit back?Welcome to the Apple Community.
Contact your credit card company. -
I have my photos in iPhoto but my iPhoto library is empty.When clicked message reads could not be opened image capture cannot open files in the photo library format. How do I get my photos back into my library?
When what is clicked?
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
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HT201359 I did not want this purchase how do I get my money back??? I gun what is it???
Been charged for I Hun hd..... Did not want it how do I get my money back???
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
I bought igtalk pro in good faith but it doesnt work, i cannot see any incomming messages and when i click the links the app crashes. When you try to "report a problem" the page is all about photos and solitare and no thing even in english its a jappanise or chinese site. how do i get my money back when i went through to i tunes it said contact vendor, well i cant as no links to vendor.
Thanks in advance.When you say that you went through iTunes do you mean the 'report a problem' link from your purchase history, and on that did you say that you couldn't find any support from the developer ? If not then you could try that : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
How do I get my ringtones back on my phone?
I lost my ringtones from my phone when I upgraded to iOS 6 on my iPhone 4. The ringtones are still on my computer and play in iTunes, but they won't re-transfer back to the phone. I'm using the correct iTunes account on both my computer and phone. In the iPhone view of iTunes on my computer, it shows that my phone recognizes that I had those ringtones, but there is an exclamation mark showing that my phone can't find the files. I can't delete these "placeholders" from my phone with the hopes of re-transfering the files back to the phone, either. I cannot just simply re-transfer the files from my computer back to the phone. It won't let me using the regular synch options and I can't find anything in the menus of iTunes to help me out either.
Any advice would be much appreciated.Ignore. I figured it out:)
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The "community toolbar" is part of the adware Conduit. You don't want that feature back!
See: http://www.thesafemac.com/arg-conduit/ -
I hate the New Apple Map. The directions are confusing and do not continue by pressing 'next.' How do I get Google Maps back to my iPad and iPhone? Thank you.
Start Safari
Enter the URL: http://maps.google.com/#bmb=1
tap "Go"
Now that you have Google Maps up on Safari, tap the bottom center icon (box with arrow pointing to the right).
Select "Add to Home Screen".
You will now have a Google Maps icon on your iPhone/iPad/iPod Touch that will take you to Google maps.
There are other map services available. MapQuest, Waze, NavFree, OffMaps, etc... -
How do I get my voicemail back like it was before my iphone 4 updated please help
You contact your phone carrier voicemail is a carrier feature. You contact yoru phone carrier voicemail is a carrier feature. You contact your phone carrier voicemail is a carrier feature.
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I need to get a credit my daughter purchased what she thought was a move. Instead it was a book I would like to get a credit so she can purchase the movie
As Winston Churchill wrote, however you might want to do a factory reset on the Apple TV.
This way all information pertaining to your daughter will be removed from the device. Specifically if see was sign into any of the streaming service, Netflix, Hulu, etc. her credentials will still be associated with this Apple TV, doing a factory reset will remove all that and make it as if you purchased the device and just plugged it in.
regards -
Just updated my iBooks and lost 2 books...please advise, how do I get them back?
I figured it out! Got 'em back!
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Hi i wanted to transfer the music from my iphone to the computer with out erasing from my phone then when i called techinical suppost he told me to click transfer purchase (my name) and now the music i bought in itunes that was on my iphone 4 is all gone how can i get them back!!
Is the music not on your computer?
You buy one and only one download.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
http://www.apple.com/support/itunes -
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