HT201272 Downloaded songs wont play

I have downloaded songs from itunes and they won't play on an authorized computer or ipod.

Provided you are in a country where you are able to redownload past purchases, delete the songs from your iTunes Library.
Redownload (free) by clicking "Purchased", under Quick Links at the top right of the iTunes store.
If this doesn't work contact iTunes support here:
http://www.apple.com/support/itunes/contact/

Similar Messages

ITunes: downloaded song wont play

I purchased/downloaded a song by Mute Math from the iTunes store and now it wont play on iTunes, it has played fine since now. All my other purchased songs play fine??
I Have an iMac7,1

I have had the same problem since updating to iTunes 10.5 and it has happened on 2 different occaisions with 3 different albums where I was unable to sync the tracks....and where the computer is shared and smeone else is the main user it meant that I could not access the purchased section to redownload it. I contacted support and they sent me the relevant files.
I'm guessing there may be a slight glitch in 10.5.

Downloaded song wont play.

I downloaded a song from the iTunes store. It wont play. Says computer isn't authorized, but computer IS authorized. Purchased another song and it works fine. What gives? I get a prompt to sign in to authorize computer, but when I do it says the computer is already authorized BUT it still wont play the song.

It sounds like the first song (that won't play) was purchased under a different Apple ID.
Check that by control-clicking on the song in iTunes, doing a "Get Info" and inspecting the Apple ID.
That is the one that needs to be authorized on your iTunes.

HT1296 I recently purchased songs from my iphone. All good... But I then went to put them on my ipod touch. They seemed to have downloaded but the songs wont play and the song title/the text, appears in a grey colour.

I recently purchased songs from my iphone. All good... But I then went to put them on my ipod touch. They seemed to have downloaded but the songs wont play and the song title/the text, appears in a grey colour and there is a downlaod symbol in front of the song title. what do i do next?? They play on my iphone and from the itunes library but not from my ipod touch.

If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

Downloaded an album and half of the songs wont play.

I downloaded The Fault in Our Stars album and most of the songs wont play, it just skips to a song that actually works.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

SONG WONT PLAY ON ITUNES

on march 24th i believe or recently i purchased the new KIP MOORE CD. and it is amazing. and been listening to it non stop ever since. well just last night when i was listening to the cd on my ipod i realized the first song kept getting skipped. so when i got home i got on itunes and clicked it. the pop up came up saying you are not authorized to play this song. so i signed in. and it tells me that i my computer is already autherized. and skips to the next song. so i was reading and i read to deauthorized everything i did that. and still same thing. so what do i need to do now. is there some way to fix this. ... now i did download it last night to my laptop. and it plays but on my iPod and main computer the song wont play at all. wont even burn to a cd to listening to it.. please help me. i wouldnt mind if it was a song that sucked but it is an amazing song. thanks.

ap, have you moved the song files on your computer that have the exclamation point next to them? Try playing them in iTunes and see if a window doesn't come up asking you to locate the file. Also, there might be something wrong with the song file that is keeping iTunes from syncing it to your iPod. Do all these songs have something in common that you might recognize?
Jeff

Song wont play even after purchase.

song wont play after purchase from itunes nor the album cover picture wont show need help!!

You might have a bad download. Contact the iTunes Store support and see if you can download the song again.
The email form is at the bottom of this page:
http://www.apple.com/support/itunes/store/songs/

How come some previously downloaded tracks wont play in itunes 11.1.3, and there is no option to download again

How come some previously downloaded tracks wont play in itunes 11.1.3 and there is no option to download again?

Hey KMK14,
I understand you are having issues with a few tracks in iTunes. The best troubleshooting step may be to delete the song from your library, and re-download using iTunes in the Cloud (if available in your country).
For more information, see the following:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
1. Delete the purchased song that is exhibiting the problem from your iTunes library.
2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
3. Download your previously purchased song from this list.
Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.
Thanks,
Matt M.

9 songs wont play

Hi... just bought the album "Capture/Release" by The Rakes.
And for some reason I can't play 9 songs: 22 Grand Job, Open Book, The Guilt, Binary Love, We Are All Animals, Violent, Terror!, Work Work Work (Pub Club Sleep), All Too Human.
These songs are on my iPod but when I press play nothing happens. While the 3 remaining songs (Strasbourg, Retreat, T Bone) everything is normal.
I emailed support... and no offense to them but they gave me a crappy service. Maybe they think everybody has an iPod Shuffle, by just giving me the iPod Reset Utility for that model.
So I tried to reset my iPod through iTunes and didn't work.
Then I used another iPod... and songs wont play.
I emailed support again and apparently they are just going to ignore me.
So can you help me?!
Sorry if I sound rude BTW.

Hi-
This probably doesn't help, per say, but it'll enlighten you.
I got an iTunes gift card for xmas for $25 this past season. I used it, tried to download my movies, nothing happened. When I went back to look, my account claimed I DID download them. Being that you can't download more than once, I obviously couldn't try again. So $25 went to Apple and I didn't get a single leased tune, TV show, or movie from them. I saw leased because it's not truly ownership, they have too many limitations that real ownership doesn't contain.
So long story short, I contacted Apple a few times and they've ignored me as well. I even told them I've spoken to my attorney and promised suit for not just this incident, but incidences that have cost me thousands of dollars in the past. Would you believe they still haven't replied? Let's hope they have a good excuse in court.
Feel free to email me directly with questions:
[email protected]
-Niko

One particular song wont play and was playing earlier and now skips please help

one particular song wont play that could play earlier and now skips please help

i would delete and re download it from itunes if you purchased it form them

TS1702 song wont play

Hi, I downloaded a song on via my iphone 4S. When I synched it up to my macbook, the song wont play on either my macbook or iphone. The message states 'you must authorise song on this device'. I then type in my password and it states '5 out of 5 devices authorised'. This is obviously wrong because I only have it on two devices and second of all, why is this such a massive pile of ****? I pay £1800 for a mac book, £700 for a top of the range iphone 4S and then pay 99p for a song and cant play it on any device. If I had bought the CD, I could have put it on as many devices as I like and given it to as many people as I like. Can somone please tell me how I can either get my money back for the song or get it to play? Also, several music videos I have downloaded, stop after the first 30 seconds and wont play. Any help would be most appreciated. Many thanks.
HP

Delete the track from the iTunes library, allowing iTunes to move the track files to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

My recently purchased songs wont play, popup says unable to locate

my recently purchased songs wont play in itunes, album grafics keep disappearing, pop up says original file could not be found. Also my ipod freezes up when I try to play these songs on it.

Hello musiccc
That means that iTunes cannot find the file to play. The article below will assist with finding the files on your computer. If they are not on your computer, then delete them in iTunes so you can download those purchases again.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G.

My Most recently purchased songs wont play

So after updating my phone to iOS 6.1, my 3 newest songs wont play. These songs were purchased from iTines so it shouldnt be a licensing or format issue. The song shows up on my phone, but when i press it to play it, it skips to the next song. When i connect my phone to my computer and look under songs on iphone, its not there, but it is in the library. Because its not listed on my phone, i cant delete it to re-download it. Also, look at the attached picture, youll notice the song becuse its grey and has a ring next to it. What does it mean and how can i fix it.

Hello musiccc
That means that iTunes cannot find the file to play. The article below will assist with finding the files on your computer. If they are not on your computer, then delete them in iTunes so you can download those purchases again.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G.

TS3159 song wont play on my iphone!

Just got the iphone 4s and downloaded my songs off my itunes account, however some songs wont play at all! they all played on my iphone 3gs and still do on my itunes, plus there all ones ive purchasedoff itunes store!
can anyone help, thanks!!

Hi Torche72,
If you are having issues playing podcasts on your iPhone, you may find the following article helpful:
iOS: About the Podcasts app for iOS
http://support.apple.com/kb/ht5295
Regards,
- Brenden

HT1849 i bought an album and two songs wont play right. how can i fix this

i bought an album and two songs wont play right. how can i fix this

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

HT201272 Downloaded songs wont play

Similar Messages

Maybe you are looking for