HT201272 Faulty download for a purchased film. How do I start the download again? The Apple Store thinks I have purchased the film and will not let me start the download again. Help!
Film download was faulty but Apple Sypre will not let me start th download again. What do I do? I don't want to buy it again!
Hello Zoocan,
The best thing you can do is contact Apple Support, they will be able to help you. You can tell them you have receipts of your purchases.
Apple Support (United States): 1-800-275-2273
Cedric
Similar Messages
-
I preordered One Direction's new album Midnight Memories, but did not purchase it. It is not in my downloads or purchases even though it says it's purchased. I can't even buy it because it says purchased and will not let me click the button. Please help!
Try:
HT2519 Pre-ordered album, it says...: Apple Support Communities -
how do i get a recovery disk or download for os 10.5.8? my system was installed by an apple store when replacing my hard drive. i did not get a backup disk. macbook is a 1.1 from mid 2006 and 10.5.8 is as far as i can go.. use this as a utility backup when my new macbook pro with mt lion screws something up---which seems like a daily event. do i have to install a lesser version of leopard then install the update. does software update even work anymore for leopard? im so in the dark and when i look at the console i just freak.
Hello, your best bet would be to clone your drive to an external drive, which will be bootable.
Get carbon copy cloner to make an exact copy of your old HD to the New one...
http://www.bombich.com/software/ccc.html
Or SuperDuper...
http://www.shirt-pocket.com/SuperDuper/
You're not likely to see any updates show up for 10.5.x
The very first MacBook 1,1s can actually run 10.6, which is updatable to 10.6.8, but will only run in 32 bit mode on yours.
http://www.everymac.com/systems/apple/macbook/specs/macbook_1.83.html
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57 -
I go to download an app but when i go to hit the price/free button it does nothing and will not let me continue to download...how do i fix this?
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
Willow37 wrote:
I no longer have this email account and do not remember the password associated with it. What do I do?
If necessary...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team... -
Why is it when I try to download music an error message pops up and will not let me buy the music?
Why is it when I try to download music an error message pops up and will not let me buy the music?
Same happens to me......
-
I just recently downloaded the free trial of LIghtroom 5. One day i was using it and it was on my desktop and the next day it was gone, almost like it crashed and will not let me re-install. Please help
Scrappy1 what do you mean exactly by doing a scan?
Under Windows 7 you will want to use the Programs and Features Control Panel to remove your installation. I would recommend verifying that Photoshop Lightroom is removed from the list of installed applications. -
I have a MacBook Pro and it will not let me open a file that I have used several times in the past because it says that I do not have permission to use it. How do I fix this?
Oops, my bad. The repair disk permissions in Disk Utility doesn't actually fix the User home folders. To do that boot into the recovery partition and when the recovery desktop appears select Utilities -> Terminal. Enter “resetpassword” and press return - don't worry you're not actually going to reset your password!
Ensure that your username is selected from the “Select user account” menu, then under “Reset Home Directory Permissions and ACLs” click the “Reset” button.
Click on the Apple menu and restart your computer. -
Please help! I've cannot update/amend my payment info after accidently missing the payment for more icloud storage. I would like to purchase it again using the same card and it wont let me. Any help or suggestions greatly appreciated!
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
Help please!
Dear Janka,
This is Bhoroth again.
Thank you for trying those instructions for me. I understand that the issue persists.
Janka, since you are still having troubles with one of the three questions, I would suggest you reboot the computer or device. If that does not resolve the issue, I would suggest the attempt to set them up using a different computer or device. You should also make sure that you are using the most current iTunes or iOS software.
Thank you for choosing the iTunes Store. We are glad to have you as a valued member of the Apple family.
Have a great day!
Sincerely,
Bhoroth
iTunes Store Customer Support -
My old iTunes account is now showing up when I try to update Apps or purchase. Not able to sign in at all. Notified you of the problem and was sen steps to take off other devices but from my manage account setting I do not hae the option. My old account is [email protected] please help.
https://discussions.apple.com/message/20931060#20931060
-
I have downloaded icloud for the pc. Windows 7 on my pc will not let me open the setup. I get an error message: contact the program provider which is apple and they have of no help. Any suggestions?
Start by telling us the whole message, exactly.
-
how do you transfer a ringtone from your itunes library to your iphone? because my hp will not let me download a tone to my iphone
How to create a ringtone for iPhone on iTunes 10 http://www.simonblog.com/2010/09/06/how-to-create-ringtone-for-iphone-on-itunes- 10/
-
When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?
For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.
-
I have had iTunes on my computer, which is not an apple poducts for about 6 or 7yrs now, just recently it will not let me play the music I have downloaded. I get a error message stating this computer is not registered. So I put in the information to register it, and it tells me that this computer is already registered. But I still can't play my music, the error message just keeps popping up. Can anyone help me?
Check the information on the song, Right-Click -> Get Info.
In the fist pane, (Summary), you will see the AppleId (Account Name) that was used to buy the song.
Be sure to login to use this account to register this computer to play the song
What I often see, Is that people have many different AppleID, sometime not even knowing it, which is a big problem. -
The ios7 download will not let me past the security section in the setup. how do i get past it?
the ios7 download will not let me past the security section in the setup . how can i get past it?
Hey 6bigdog6,
Thanks for the question. It sounds like the album has been synced to your iPhone from iTunes. To delete synced photos, you’ll want to uncheck the album in iTunes:
iTunes: Syncing photos
http://support.apple.com/kb/ht4236
To delete synced photos and videos from your device
1. In iTunes, click the Device button in the upper right corner. (If viewing the iTunes Store, click the Library button in the upper-right corner first.)
2. Click the Photos tab in the resulting window.
3. Choose "Selected albums" and deselect the albums or collections you want to delete.
Note: To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."
4. Click Apply.
Thanks,
Matt M.
Maybe you are looking for
-
Scanning using Canon mp540 and Photoshop
Hi, maybe slightly off-topic here, but does anyone know of any generic (or Canon) software which can be used to scan from within Photoshop CS4? Canon have proved pretty poor in responding to this question and I'd just like to cut out one extra progra
-
I have a hd TV and I'm gonna get a Apple TV . Can you go switch from Apple TV to cable?
Answer
-
Problem updating iPhone software 4.0.2
When I try to download the new update (4.0.2) it spends around 15 minutes downloading and then says 'Unable to complete download due to Network error. Your network has timed out. Please check network settings and try again' The exact same thing happe
-
I have a HP4500 officejet on a mac power pc G4 with 10.5.8. My problem is that the print cuts off in the middle of words, 15mm from the short edge of a landscape sheet! the other side short edge of the landscape sheet (A4) prints to 10mm from the edg
-
How can I view Preview documents on iOS 8 via iCloud Drive.
I have a number of PDF documents in iCloud drive in the Preview folder. How to I view these documents on my iPhone 5s? I have the latest software and iCloud Drive is enabled. Pages only looks under the Pages folder apparently. Is there some hidden wa